Relay

Relay

Martello Systems
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About

Relay is customer messaging and appointment-operations software for salons, barbers, lash and brow studios, med spas, tattoo studios, pet groomers and other appointment businesses. It brings texts, email, calls, web chat, form inquiries, and connected Facebook and Instagram messages into a shared customer inbox. Businesses can publish booking links, sync calendars with Google Calendar, check availability for conflicts, send appointment reminders, prompt clients to rebook, and notify waitlisted customers when a slot opens. Automated workflows can text back missed callers and follow up with leads. Relay's AI can draft replies for staff approval or send automatic replies, depending on settings. The optional AI Front Desk answers calls and books appointments. The service also includes contact records, forms, pipelines, and API access on qualifying paid plans. Relay is web-based and connects to Martello's stack, including Mycel, its shared business knowledge layer.

About

Self-hosted online appointment scheduling software for massage salons, yoga studios, hair salons, photographers, tennis courts, personal tutors, spas, beauty services and other businesses that need to manage and schedule appointments with their customers. hitAppoint is powerful, feature-rich online appointment scheduling software. It allows the owner to manage the system through a sophisticated admin panel, provides staff members a space of their own to keep track of their appointments, and offers a self-service customer appointment scheduling form in the front end. No more missed calls, phone tag or lost leads. hitAppoint is website appointment scheduling software for small business owners. Unlike other online appointment solutions that are hosted elsewhere, we provide a solid scheduler system installed on your own website. Flexible calendar and agenda views, powerful filter options, fast access to both quick overview and detailed appointment information screens.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Appointment businesses, startups, and tech companies that handle customer messages and booking.

Audience

Companies and enterprises seeking a web based appointment scheduling software

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Martello Systems
Founded: 2026
United States
relaycustomerops.com

Company Information

hitAppoint
www.hitappoint.com

Alternatives

Alternatives

Online Appointment Manager

Online Appointment Manager

AppointmentQuest
BarbrFlow

BarbrFlow

Core Haven Labs
SMS Reminder

SMS Reminder

CK Digital
BarbrFlow

BarbrFlow

Core Haven Labs
Clienteka

Clienteka

PLWebsites
TimelyVisit

TimelyVisit

Megaorb
ClicAs

ClicAs

Grupo Clic

Categories

Categories

Scheduling Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Not Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Not Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Not Supported
Room Booking Management Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Not Supported
Calendar Management Not Supported
Class Scheduling Not Supported
Employee Scheduling Not Supported
Facility Scheduling Not Supported
Group Scheduling Not Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Not Supported
Resource Scheduling Not Supported
Room Booking Management Supported

Integrations

Google Calendar Supported
Instagram Supported
Mycel Supported

Integrations

Google Calendar Not Supported
Instagram Not Supported
Mycel Not Supported
Claim Relay and update features and information
Claim Relay and update features and information
Claim hitAppoint and update features and information
Claim hitAppoint and update features and information