Relay

Relay

Martello Systems
Vitrinio

Vitrinio

PNLTABLES Teknoloji A.Ş.
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About

Relay is customer messaging and appointment-operations software for salons, barbers, lash and brow studios, med spas, tattoo studios, pet groomers and other appointment businesses. It brings texts, email, calls, web chat, form inquiries, and connected Facebook and Instagram messages into a shared customer inbox. Businesses can publish booking links, sync calendars with Google Calendar, check availability for conflicts, send appointment reminders, prompt clients to rebook, and notify waitlisted customers when a slot opens. Automated workflows can text back missed callers and follow up with leads. Relay's AI can draft replies for staff approval or send automatic replies, depending on settings. The optional AI Front Desk answers calls and books appointments. The service also includes contact records, forms, pipelines, and API access on qualifying paid plans. Relay is web-based and connects to Martello's stack, including Mycel, its shared business knowledge layer.

About

Vitrinio is cloud-based appointment scheduling software for small service businesses, including hair and barber shops, beauty and nail studios, tattoo businesses, pet groomers, and class-based studios. Customers book through an online booking page or the business's website, while availability rules account for staff schedules, breaks, time off, and buffers. The system sends booking confirmations and reminders, supports cancellation or rescheduling by link, and can offer released slots to a waitlist. A shared team calendar includes staff hours and role permissions. Client profiles store appointment history, notes, tags, and consent preferences. Reports summarize revenue, utilization, no-shows, and new or returning clients. Businesses can import client data from CSV files or Fresha and Booksy. Industry-specific options include deposits, class schedules, pet profiles, consent forms, and walk-in queues.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Appointment businesses, startups, and tech companies that handle customer messages and booking.

Audience

Small appointment-based businesses: hair salons, barbershops, beauty, nail and tattoo studios, pet groomers and class studios.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Version Supported
Free Trial Not Supported

Pricing

€9.90/month
Monthly plans start at €9.90 per business for hair/barber and beauty/nails, including one calendar; prices exclude VAT and can be canceled monthly. Other industry base plans start at €12.90 for pet grooming, €14.90 for tattoo/piercing, and €19.90 for studios. Additional calendars cost €4.90/month; annual payment is priced at ten months for twelve. A 14-day free trial requires no credit card and does not automatically convert to a paid subscription. SMS and WhatsApp reminders are usage-priced; other add-ons are available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Martello Systems
Founded: 2026
United States
relaycustomerops.com

Company Information

PNLTABLES Teknoloji A.Ş.
Founded: 2023
Türkiye
vitrinio.app/en

Alternatives

Alternatives

No Alternatives
BarbrFlow

BarbrFlow

Core Haven Labs
SMS Reminder

SMS Reminder

CK Digital
Clienteka

Clienteka

PLWebsites
ClicAs

ClicAs

Grupo Clic

Categories

Categories

Integrations

Google Calendar Supported
Instagram Supported
Mollie Not Supported
Mycel Supported
Stripe Not Supported

Integrations

Google Calendar Not Supported
Instagram Not Supported
Mollie Supported
Mycel Not Supported
Stripe Supported
Claim Relay and update features and information
Claim Relay and update features and information
Claim Vitrinio and update features and information
Claim Vitrinio and update features and information