Relay

Relay

Martello Systems
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About

Relay is customer messaging and appointment-operations software for salons, barbers, lash and brow studios, med spas, tattoo studios, pet groomers and other appointment businesses. It brings texts, email, calls, web chat, form inquiries, and connected Facebook and Instagram messages into a shared customer inbox. Businesses can publish booking links, sync calendars with Google Calendar, check availability for conflicts, send appointment reminders, prompt clients to rebook, and notify waitlisted customers when a slot opens. Automated workflows can text back missed callers and follow up with leads. Relay's AI can draft replies for staff approval or send automatic replies, depending on settings. The optional AI Front Desk answers calls and books appointments. The service also includes contact records, forms, pipelines, and API access on qualifying paid plans. Relay is web-based and connects to Martello's stack, including Mycel, its shared business knowledge layer.

About

ReminderCall is a HIPAA-compliant appointment reminder system. Send appointment reminder messages and confirmations from your existing scheduler to help stamp out no-shows. Set up your automated reminder calls to go out automatically from your scheduler and remind customers of their appointments. Customize with an automated voice, your voice, English, Spanish or French, and male/female voices. Listen to any call directly from your dashboard. Keep track of anyone who unsubscribes with your built-in opt-out / do-not-call list. Just book your appointments, and the system sends appointment reminders automatically. Create a powerful strategy using a combination of reminder calls, text reminders, and email reminders in minutes with easy, mobile-friendly templates. Are you ready to reduce your no-show rate by 90%? ReminderCall automatically sends appointment reminders to your customers as you book appointments. One simple setup gets you on your way.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Appointment businesses, startups, and tech companies that handle customer messages and booking.

Audience

Companies searching for an appointment reminder solution to manage and improve their operations

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Martello Systems
Founded: 2026
United States
relaycustomerops.com

Company Information

ReminderCall
Founded: 1998
United States
www.remindercall.com

Alternatives

Alternatives

Apptoto

Apptoto

Go-Cort
BarbrFlow

BarbrFlow

Core Haven Labs
SMS Reminder

SMS Reminder

CK Digital
Clienteka

Clienteka

PLWebsites
ClicAs

ClicAs

Grupo Clic

Categories

Categories

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Not Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Not Supported
Mobile Access Supported
Multi-Location Not Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Supported
Room Booking Management Supported

Appointment Reminder Features

Appointment Scheduling Not Supported
Calendar Management Supported
Call Reminders Not Supported
Email Reminders Not Supported
Online Booking Supported
Payment Reminders Not Supported
Recurring Appointments Not Supported
Rescheduling Not Supported
SMS Messaging Not Supported
Two-Way Messaging Supported

Integrations

Google Calendar Supported
123Pet Software Not Supported
ALIGN Not Supported
Calendly Not Supported
ChiroSpring Not Supported
Clarity Wave Not Supported
Instagram Supported
Intergy EHR Not Supported
Microsoft Outlook Not Supported
ModMed Not Supported
Mycel Supported
Schedulicity Not Supported

Integrations

Google Calendar Supported
123Pet Software Supported
ALIGN Supported
Calendly Supported
ChiroSpring Supported
Clarity Wave Supported
Instagram Not Supported
Intergy EHR Supported
Microsoft Outlook Supported
ModMed Supported
Mycel Not Supported
Schedulicity Supported
Claim Relay and update features and information
Claim Relay and update features and information
Claim ReminderCall and update features and information
Claim ReminderCall and update features and information