Relay

Relay

Martello Systems
Relay Relay

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Relay:

About

Relay is customer messaging and appointment-operations software for salons, barbers, lash and brow studios, med spas, tattoo studios, pet groomers and other appointment businesses. It brings texts, email, calls, web chat, form inquiries, and connected Facebook and Instagram messages into a shared customer inbox. Businesses can publish booking links, sync calendars with Google Calendar, check availability for conflicts, send appointment reminders, prompt clients to rebook, and notify waitlisted customers when a slot opens. Automated workflows can text back missed callers and follow up with leads. Relay's AI can draft replies for staff approval or send automatic replies, depending on settings. The optional AI Front Desk answers calls and books appointments. The service also includes contact records, forms, pipelines, and API access on qualifying paid plans. Relay is web-based and connects to Martello's stack, including Mycel, its shared business knowledge layer.
Relay:

About

Relay is the cloud platform for frontline teams. Tailored for frontline teams, Relay is an innovative platform that combines hardware, cloud software, and mobile connectivity. Relay bridges the gaps between devices and languages, offering a seamless communication experience nationwide, making it easier than ever to connect with others. Relay’s platform ensures frontline team safety with emergency alerts, real-time location, two-way communication, and a commitment to brand safety compliance. Relay’s platform is your path to team optimization, offering operational insights that enable your team to work smarter and achieve greater efficiency. Bulky and slow, radios can only communicate with other radios and range limitations can leave team members out of reach. Distracting and sometimes dangerous, phones require your head down, focused on a screen, and cannot communicate with two-way radios.
Relay:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Relay:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Relay:

Audience

Appointment businesses, startups, and tech companies that handle customer messages and booking.
Relay:

Audience

Frontline teams searching for a solution to connect their team, improve safety, and boost performance
Relay:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Relay:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
Relay:

API

Offers API Supported
Relay:

API

Offers API Supported
Relay:

Screenshots and Videos

Relay:

Screenshots and Videos

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Pricing

$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Version Supported
Free Trial Not Supported
Relay:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Relay:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Relay:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Relay:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Relay:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Relay:

Company Information

Martello Systems
Founded: 2026
United States
relaycustomerops.com
Relay:

Company Information

Relay
United States
relaypro.com
Relay:

Alternatives

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Relay:

Categories

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Categories

Team Communication Supported
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Integrations

Google Calendar Supported
Instagram Supported
Mycel Supported
Slack Not Supported
Relay:

Integrations

Google Calendar Not Supported
Instagram Not Supported
Mycel Not Supported
Slack Supported
Relay:
Claim Relay and update features and information
Claim Relay and update features and information
Relay:
Claim Relay and update features and information
Claim Relay and update features and information