Relay vs. RingCentral Video Comparison


Relay YesRelay	RingCentral Video RingCentral	+	+
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		Related Products iPlum iPlum is a mobile first solution for business professionals. iPlum works on your existing smartphone without changing carriers. Get best call quality & text in any situation. Give a professional touch for your business with phone tree virtual extensions. Works well for both large businesses and solo professionals. Promptly respond to your calls & texts during business hours and send them directly to your voicemail during non-business hours. Organize your team with a centralized portal. Add and manage iPlum users with different profiles and permissions in a corporate account. Tell your customers you care by automatically sending smart business text for missed calls or texts. Attach a signature for your texts. Texting in legal or healthcare business requiring HIPAA compliance, use secure channels with encryption. Your clients get FREE iPlum app to send you secure texts. It is critical to protect client data as per privacy and security regulations. 9,148 Ratings Visit Website Aircall Aircall is an AI-powered customer communications and intelligence platform that unifies phone, messaging, and call center operations. Designed for sales and support teams, it enhances every interaction with features like AI Voice Agents, real-time conversation coaching, and integrated WhatsApp messaging. With powerful analytics, call recording, and shared inboxes, teams gain clarity and can resolve customer issues faster. The platform is easy to set up, offering quick number claiming, seamless integrations, and customizable workflows. Trusted by over 23,000 companies worldwide, Aircall helps businesses improve connection rates, boost CSAT scores, and streamline onboarding. By combining automation with human-first AI, Aircall reduces busywork so teams can focus on building better customer relationships. 1,838 Ratings Visit Website 800.com 800.com is a business phone and call tracking platform that helps small and growing businesses understand, manage, and respond to inbound calls more effectively. The platform provides local and toll-free numbers, call tracking, call recording, voicemail, SMS, and detailed call reporting so teams can see where calls come from and how they’re handled. Businesses use 800.com to track phone leads across websites, ads, social media, and offline marketing, improve response times, and follow up on missed calls. With integrations for Google Ads, GA4, Meta, Microsoft Ads, and popular CRMs, 800.com connects call data to marketing and sales workflows. The platform is easy to set up, flexible as businesses grow, and designed to turn phone calls into clearer insights and better customer experiences. 2,436 Ratings Visit Website TollFreeForwarding Activate your new international phone number in 60 seconds. Choose from phone numbers in over 120+ countries and 1,000 cities. Forward your calls to any phone number in the world. Robust scheduling options allow you to route your calls based on the days and hours of your business. Route your calls to your main call center during business hours and to voicemail during non-business hours. Instantly view detailed information about calls made to your TollFreeForwarding phone number. Learn about your customers' call habits to help make decisions about outbound sales and follow-up. Keep track of your calls by recording all or some of your calls. Recorded calls are stored in call detail records and can be played or downloaded at any time. 3,231 Ratings Visit Website Community Phone Calling made modern. Your business number. Your employees' phones. Our amazing features. A dial menu spoken by our voice actors. Callers press numbers to make purchases, hear MP3s, connect to specific staff, and more. Make and answer calls using your number on multiple phones without the caller ever knowing. Employees hear secret in-house menus, transfer calls, and send voicemails to their email, all from their dialpad. These business features require no new software or hardware. Your dialpad come to life. Porting your business or personal number at the press of a button. Select from our menu of modern voice features for your business or personal line. We'll activate these features on your current phone for you. No work (or learning) required from you. We'll be here to transform your number whenever your desires change. 1,597 Ratings Visit Website CallHub CallHub is a digital organizing platform empowering political campaigns, nonprofits, advocacy groups, unions, and businesses with scalable outreach via calling, texting, email, and automation. The platform offers Predictive Dialer for high-volume campaigns, Power Dialer for personalized calls, and Auto Dialer. AI-powered Smart Insights categorize call sentiments. Dynamic Caller ID, Spam Shield, and SHAKEN/STIR compliance maximize answer rates. Text capabilities include Peer-to-Peer Texting, Text Broadcasts, and Text-to-Join with SMS/MMS support, URL tracking, and automated responses. Workflows automation enables multi-channel campaigns. The mobile app allows volunteers join campaigns from smartphones. CRM integrations with NationBuilder, NGP VAN, Salesforce, and Blackbaud ensure seamless sync. CallHub is SOC 2, ISO 27001, GDPR, and TCPA compliant. Trusted by 200,000+ campaigns, it has facilitated 1 billion calls and 750 million texts. 428 Ratings Visit Website Signalmash Signalmash is a boutique CPaaS built for businesses that need reliable communications and real human support behind every interaction. No tiers. No wait times. Real support for faster development and better outcomes for your customers. Our enterprise-grade customer gets a dedicated Slack channel with our engineers. Direct Tier-1 connections with AT&T, Verizon & T-Mobile. 94% first-time 10DLC approval rate. SMS: 10DLC \| Short code \| Toll-free \| SimplyRCS (simplyrcs.ai): RCS Rich \| RCS Media through API & No-Code Platform Voice: SIP Trunking \| VoIP \| Termination \| Origination Numbers/DIDs: Local, short code & toll-free numbers \| BCID (Branded Caller ID) Number Intelligence/Lookup: Subscriber Info (CNAM) \| Carrier Information \| Carrier Type (Fixed or Wireless) \| Federal DNC Status Signalmash enterprise-grade reliability, boutique-level support. 16 Ratings Visit Website Intermedia Unite Intermedia Unite® brings business communications, collaboration, and customer engagement into one easy-to-use platform—keeping teams connected, productive, and responsive from anywhere. It replaces fragmented tools by combining business phone service, video conferencing, team chat, and file sharing into one seamless experience, so employees can collaborate without switching apps. Unite delivers enterprise-grade calling with 100+ features, integrated customer engagement, and enhanced Microsoft Teams experiences. With mobile and desktop apps, users can call, meet, message, and engage customers from anywhere while maintaining a consistent business identity. AI-powered transcription, summaries, and insights help teams capture details and follow up efficiently. Backed by 99.999% uptime and J.D. Power-certified support, Unite ensures reliable performance—resulting in simpler communications, more productive teams, and better customer engagement. 1,634 Ratings Visit Website Yeastar P-Series PBX System Focusing on delivering "Easy-first Unified Communications", Yeastar P-Series Phone System offers companies of all sizes with a complete package for calls, video, messaging, and integrations, out of the box. With in-built visual call management, integrated video conferencing, advanced contact center features, and ready-made SMS, WhatsApp, Microsoft Teams, CRMs, and more platform integrations, P-Series boosts productivity at all levels and provides everything across desktop, mobile, and browser with simple user apps. Available in the Appliance, Software, and Cloud Editions, P-Series provides flexible deployment options, allowing you to have it sited on-premises or in the cloud. Balancing costs and future growth, it requires a lower total cost of ownership, less training, and fewer management efforts. The ease of use and future-proof adaptability are paramount. 116 Ratings Visit Website net2phone net2phone is an AI-powered business communication platform for companies serious about customer experience. Trusted by 500,000+ users and backed by 30+ years of experience, net2phone eliminates the friction of scattered channels and disconnected tools, so every conversation drives retention and growth. Unite unifies voice, messaging, video, and chat in one place, with call recording, sentiment analysis, and AI-generated follow-ups. AI Agent automates customer inquiries and workflows across phone and chat in 30+ languages, handing off to humans when needed. Coach AI reviews 100% of interactions to guide agent performance. uContact gives high-volume teams omnichannel routing and real-time dashboards. Every solution integrates with the tools you already use and runs on enterprise-grade security. Beyond software, net2phone provides expert guidance at every step, from setup to integration to ongoing optimization, so your technology delivers measurable results. 197 Ratings Visit Website
About Relay is business phone and SMS software for teams, built in Montreal. Your team calls and texts from the browser with a shared inbox, call forwarding, transcribed voicemail, call recording and signed webhooks. Instead of reselling minutes with a hidden margin, Relay runs on your own Twilio or Telnyx account: minutes and texts cost the provider rate, and the numbers stay in your name. Only the software is billed, in Canadian dollars. Plans include several seats, and each extra seat costs 3 to 7 dollars depending on the plan. AI call summaries run on your own key, with no per-user surcharge. You can set your own daily message and monthly minute limits per team, and outbound sending pauses automatically if an integration runs away while incoming calls keep arriving. Available in English and French. A Canadian alternative to OpenPhone, Aircall and RingCentral. Free plan available, no card required.	About Integrated video conferencing, screen sharing, and messaging for teams big and small. Work from anywhere with RingCentral Video. HD voice and video. Feel like you’re in the room with carrier-grade voice and video and an industry-leading 99.999% uptime. No downloads. Join and host meetings with a click from your browser or the RingCentral app—it’s that easy. Anywhere, any device. Connect on any device, and switch live meetings between your phone or desktop with one tap. Protect every meeting with comprehensive enterprise-grade security. RingCentral's security controls are externally verified so you don't have to take our word for it. Whether you're joining a meeting from your browser or the RingCentral app, every conversation is private and secure. Get more done before, during, and after meetings with fully integrated messaging and a modern business phone system.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Small businesses, agencies and teams in Canada and the US that want a shared business phone and SMS line	Audience Companies that need an HD video conferencing, screen sharing, and messaging solution for teams of all sizes
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos No images available	Screenshots and Videos View more images or videos
Pricing $17 CAD/month Free Version Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.9 / 5 ease 5.0 / 5 features 4.6 / 5 design 4.7 / 5 support 4.8 / 5 Read all reviews
	Pros & Cons from Real Users Pros I like how it has an outlook plugin to schedule my meetings right through the application, and I have able to get a license for it very cheap with my UC application through them. RingCentral was seamless and reliable in our experience. It gives great software to build meeting rooms with basic plans. It offers great video quality, good features, various tool integrations, and a clean interface. RingCentral Meeting gives me the freedom to participate in a business meeting or group video interaction on almost every platform that includes browser-based, desktop, and mobile platforms. The overall live video streaming was smooth. RingCentral Meetings is easy to implement and onboard. As a regular user, it was a seamless experience whenever I attended meetings. Its user interface is very easy to navigate. I loved its browser-based platform to easily connect without installing any extra software. On a broader scale, it performs very smoothly. RingCentral is a decent cross-platform video conference tool. It provides plenty of features similar to Zoom. Using RingCentral I'm able to participate in meetings directly from my desktop browser. Cons I don't have any cons about this platform because it does everything I need it to do. The joining and login process is very decent. The interface needs some improvement in its app platform. Third-party Screen recording should allow recording meetings. Quality of video is satisfactory, not great as other.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information YesRelay Founded: 2026 Canada yesrelay.com/en	Company Information RingCentral Founded: 2003 United States www.ringcentral.com/video
Alternatives RingCentral RingEX RingCentral	Alternatives Communique Conferencing Communique Conferencing, Inc.
dialnote	Vectera
Allo	Thirdlane
BetterVoice Voyant	RingCentral RingEX RingCentral
iPlum View All	RingCentral Automatic Call Recording RingCentral View All
Categories Business Phone Systems Supported Business Text Messaging Supported	Categories Remote Work Supported Screen Sharing Supported Video Conferencing Supported Virtual Classroom Supported Web Conferencing Supported
	Show More Features Video Conferencing Features Electronic Hand Raising Supported Mobile Access Supported On-Demand Webcasting Supported Presentation Streaming Supported Presentation Tools Supported Private Chat Supported Real-Time Chat Supported Record & Playback Ability Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Supported Virtual Classroom Features Annotation Tools Supported Attendee Analytics Supported Audio/Video Conferencing Supported Customizable Branding Supported eCommerce Integration Not Supported Electronic Hand Raising Supported File Sharing Supported Interactive/Collaboration Tools Supported Learning Management System Supported Live Chat Supported Live Streaming Supported Mobile Access Supported Multiple Camera Feeds Supported Notifications Supported Online Whiteboard Not Supported Schedule Management Supported Screen Sharing Supported Session Recording Supported Surveys / Polls Not Supported Web Browser-based Supported Web Conferencing Features Electronic Hand Raising Supported Mobile Access Supported On-Demand Webcasting Supported Presentation Streaming Supported Presentation Tools Supported Private Chat Supported Real-Time Chat Supported Record & Playback Ability Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Supported
Integrations Active Directory Not Supported Alexa Smart Properties Not Supported AppointmentCore Not Supported Bliro Not Supported CalendarHero Not Supported Campaign Monitor Not Supported CredentialingSpectrum Not Supported Fireflies.ai Not Supported Gmail Not Supported KAMWISE Not Supported Microsoft Teams Not Supported Proofpoint Intelligent Classification and Protection Not Supported RingCentral Events Not Supported RingCentral RingCX Not Supported RingCentral RingEX Not Supported Salesforce Not Supported Slack Not Supported Theta Lake Not Supported Vibe Interactive Whiteboard Not Supported Show More Integrations	Integrations Active Directory Supported Alexa Smart Properties Supported AppointmentCore Supported Bliro Supported CalendarHero Supported Campaign Monitor Supported CredentialingSpectrum Supported Fireflies.ai Supported Gmail Supported KAMWISE Supported Microsoft Teams Supported Proofpoint Intelligent Classification and Protection Supported RingCentral Events Supported RingCentral RingCX Supported RingCentral RingEX Supported Salesforce Supported Slack Supported Theta Lake Supported Vibe Interactive Whiteboard Supported Show More Integrations View All 27 Integrations
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