Relatient vs. Solutionreach Comparison


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		Related Products AdvancedMD AdvancedMD is a comprehensive cloud-based medical office management software designed to streamline operations for private healthcare practices. It combines practice management, EHR, and patient engagement tools into a unified platform. The AI Clinical Assistant powers ambient listening, auto-transcription, and chart action items to eliminate documentation burden. AI-generated pre-visit summaries, insurance card capture, and AI Narrative Insights automate clinical, financial, and administrative workflows. AdvancedMD enables providers to focus on patient care by minimizing repetitive tasks. The platform supports revenue cycle management via a multi-clearinghouse model — including Waystar — improving billing accuracy and cash flow. Password Breach Detection and secure AWS cloud hosting keep practice data protected and accessible from any device, anywhere. It delivers an integrated, intelligent solution that enhances productivity, patient outcomes, and practice performance. 2 Ratings Visit Website DoctorConnect DoctorConnect delivers industry-leading patient engagement and automation tools that help healthcare providers improve efficiency, reduce no-shows, and enhance patient satisfaction. With over 32 years of experience, we support thousands of doctors, clinics, and hospitals nationwide. Our platform integrates with hundreds of EMR and PM systems to simplify communication and daily operations. Key Features: • ARIA Phase 1 – AI receptionist for 24/7 call answering, triage, and transfers • ARIA Phase 2 – AI scheduling automation for real-time booking and rescheduling • Automated Reminders and Recalls • Digital Patient Forms and Surveys • Automated Waitlist and No-Show Recovery • Secure Messaging, Telehealth, and Online Payments • And more Discover how DoctorConnect can boost revenue, streamline workflow, and transform your patient experience. 85 Ratings Visit Website RXNT RXNT is an ambulatory healthcare technology pioneer that empowers medical practices and healthcare organizations to succeed and scale through innovative, data-backed, AI-powered software. Our fully-integrated, ONC-certified suite of medical software—like Clinical EHRs, Practice Management, Medical Billing and RCM, E-Prescribing, Practice Scheduling, Patient Portal, and more—optimizes clinical outcomes and RCM for your practice. Used by tens of thousands of medical professionals—from large physician practices to medical billing companies—to drive growth, streamline business operations, and improve patient care across all 50 U.S. states. Our unified “Full Suite” system employs a secure, central database so your data passes through every product in real-time from anywhere, and more than 135 million prescriptions have been transmitted and over $10 billion in claims have been processed using RXNT. 552 Ratings Visit Website Modento Our cloud-based, user-friendly patient communication and engagement platform is a truly all-in-one solution to the everyday needs of your dental practice. Our HIPAA-compliant dashboard offers best-in-class digital forms and consents, two-way patient communication, intraoffice communication, automated appointment reminders/confirmations/reviews/recalls, a customized app-based loyalty program, and much more! Modento seamlessly layers on top of your Practice Management System to improve your daily efficiency and save your staff hours of time scanning documents and making phone calls. Modento is helping offices across the country improve their case acceptance, acquire and retain more patients, and increase their profitability. Visit our website to schedule your free demo today and see how Modento can make your life easier. 558 Ratings Visit Website Medsender HIPAA compliant secure faxing built exclusively for healthcare. Medsender integrates with dozens of top EMR / EHR systems and provides everything you need out of the box to view, sign, edit, and upload documents to your EMR system. Medsender's optional automation feature can also automatically label incoming faxes and upload them to the corresponding patients' chart in your EMR, saving several hours of manual work each day. You can keep your existing fax numbers and / or get new fax numbers from Medsender. Free trial available, no contracts and no commitments. Medsender integrates instantly with your EMR so your patient records and documents are always up-to-date. 28 Ratings Visit Website Acuity Scheduling Make online appointment scheduling and management a breeze with Acuity Scheduling. Acuity Scheduling is an easy to use online appointment scheduling software that helps professionals and businesses fill their schedule--minus all the hassle. With Acuity, clients see your real-time availability, book appointments fast, and pay in advance. All without you needing to organize and reorganize things. 6,346 Ratings Visit Website iPlum iPlum is a mobile first solution for business professionals. iPlum works on your existing smartphone without changing carriers. Get best call quality & text in any situation. Give a professional touch for your business with phone tree virtual extensions. Works well for both large businesses and solo professionals. Promptly respond to your calls & texts during business hours and send them directly to your voicemail during non-business hours. Organize your team with a centralized portal. Add and manage iPlum users with different profiles and permissions in a corporate account. Tell your customers you care by automatically sending smart business text for missed calls or texts. Attach a signature for your texts. Texting in legal or healthcare business requiring HIPAA compliance, use secure channels with encryption. Your clients get FREE iPlum app to send you secure texts. It is critical to protect client data as per privacy and security regulations. 9,148 Ratings Visit Website Notifyre Notifyre is a secure online fax and text messaging service for businesses, rated 4.7/5 from 1,187 customer reviews. Pay as you go from 3 cents per fax page and 2 cents per SMS, with no contracts, no hidden fees, and wallet funds that never expire. Why businesses choose Notifyre: - Live chat, phone, and email support from a local U.S. team - A dedicated account manager who guides you through 10DLC registration (the approval US carriers require for business texting) - Free BAA for medical and health organizations, with HIPAA compliance standard on every plan - ISO 27001 certified with AES 256-bit encryption, user access controls, audit trails, and 99.99% uptime Fax features: online fax platform, email to fax and fax to email, fax API, online fax numbers, free fax number porting, and fax broadcast to 20,000+ recipients. Text messaging features: SMS and MMS online, email to SMS, SMS and MMS API, mass texting and SMS marketing, subscriber and opt-out management, bulk contact upload, SMS templates, and personalization fields. Book a 15-min demo for one-on-one 10DLC guidance. 64 Ratings Visit Website XpertCoding XpertCoding is an AI-powered medical coding software by XpertDox that uses advanced AI, natural language processing (NLP), and machine learning to code medical claims automatically within 24 hours. It automates the coding process, enabling faster and more accurate claims submissions to maximize financial gains for healthcare organizations. Features include minimal human supervision, easy EHR connectivity, flexible cost structure, a significant reduction in denials and coding costs, a HIPAA-compliant business intelligence platform, risk-free implementation with no initial fee and a free first month, and higher coding accuracy. XpertCoding's autonomous coding solution helps healthcare providers and organizations get paid faster, accelerating the revenue cycle and allowing them to focus on patient care. Opt for XpertCoding for a reliable and accurate medical coding software solution for your practice. 42 Ratings Visit Website HSI Donesafe HSI Donesafe is a no-code, cloud-based EHS software that simplifies safety, compliance, and risk management, transforming complex processes into user-friendly workflows. Trusted by industries worldwide, Donesafe allows organizations to track, manage, and report on essential EHS functions from one central platform. Our software adapts to your team’s style, enhancing everyday workflows with effortless compliance and smooth operations. Keep pace with evolving regulations and standards, from incident reporting and audits to training and risk assessments with Donesafe. Unlock peace of mind with: - Workflows that flex to meet ever-changing regulations - Instant insights, keeping you confident in real-time safety tracking - A scalable platform that grows in step with your team’s journey - Simplified compliance that makes audits and reporting a breeze Put safety at the heart of every day with HSI Donesafe; protect your team, simplify compliance, and ensure everyone goes home safe. 176 Ratings Visit Website
About Relatient is a healthcare technology company focused on improving patient access through intelligent scheduling, communication & automation. The core platform, Dash®, unifies appointment scheduling, patient engagement, and AI-driven workflows into a single system built specifically for healthcare organizations. Designed for hospitals, health systems & medical practices, Relatient helps manage complex scheduling across providers, locations & specialties using rules-based logic. The platform enables patient self-scheduling, automated reminders & multi-channel communication via text, email, chat & voice. With AI-powered voice automation & deep EHR integrations, Relatient reduces administrative workload, streamlines call center operations & improves scheduling accuracy. This unified approach helps organizations expand access, reduce no-shows & deliver a more seamless patient experience at scale. HITRUST Risk-based certification, SOC2 compliance & proven HIPAA track record.	About Solutionreach is 100 percent focused on providing the technology, and the expertise on how to effectively use it, to deliver better care and build a more profitable practice. We did it first, and after nearly 20 years, we’re continuing to lead the way. We show practices how to improve the patient experience and connect with patients in the way they want to connect. The result? More patients schedule more appointments and actually show up for them. More patients leave glowing reviews of their providers for others to see, and then they book appointments. And all patients get regular communications that keep them connected to the practice and coming back. When practices commit to working with us, we bring all the experience we’ve gained working with 52,000 other practices to the entire process, whether it’s that first welcome email or a practice check-in five years down the road. If a practice is ready to start growing and increasing revenue, then we’re the right partner.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Health centers searching for a comprehensive patient access solution	Audience medical, dental, and vision practices
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Demo for Pricing Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 1.0 / 5 ease 1.5 / 5 features 2.0 / 5 design 1.5 / 5 support 1.3 / 5 Read all reviews
	Pros & Cons from Real Users Pros None. When the sync with the scheduling system is working the product works as advertised. The software was alright, not the best certainly. It did automate our appointment confirmation process as advertised. Works decent for text and appointment reminders for patients in healthcare offices. Integrates well too. Cons They over promise and ...underdeliver. of should i say- don't deliver. They skip meetings that they bill for and don't help at all. The sync with your scheduling system is always down and it consumes endless amounts of time to restore it. During the time when the sync is down patients are not receiving their reminders. This results in fewer patients showing up and loss of revenue. The support techs only know basic elements of IT and are in way over their head. They can't understand what the problems are and therefore don't know how to resolve them. The user interface was daunting, especially for our team members who did not grow up in the digital age. I hate the outdated platform and is not super easy to use.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Not Supported In Person Supported
Company Information Relatient Founded: 2012 United States www.relatient.com	Company Information Solutionreach United States www.solutionreach.com
Alternatives DoctorConnect Adtel International	Alternatives Modento Modento Inc.
Mend	Updox
PatientTrak	Demandforce
Artera	Weave
Zebra Doctor View All	NexHealth View All
Categories HIPAA Compliant Messaging Supported Occupational Health Supported Patient Engagement Supported Patient Scheduling Supported	Categories Appointment Reminder Supported Dental Supported Healthcare CRM Supported HIPAA Compliant Messaging Supported Medical Practice Management Supported Optometry Supported Patient Check-in Kiosk Supported Patient Engagement Supported Patient Experience Supported Patient Intake Supported Patient Relationship Management (PRM) Supported Patient Scheduling Supported
Patient Engagement Features Appointment Scheduling Supported Care Planning Not Supported Collaboration Not Supported Messaging Supported Mobile Access Supported Patient Education Not Supported Patient Portal Not Supported Personal Health Record Not Supported Progress Tracking Not Supported Self Management Not Supported Patient Scheduling Features Analytics/Reporting Supported Approval Process Control Not Supported HIPAA Compliant Supported Mobile Access Supported Notifications/Alerts Supported Online Scheduling Supported Patient Communications Supported Patient Intake Supported Patient Portal Not Supported Patient Records Management Not Supported Payment Processing Supported Reminders Supported SMS Messaging Supported	Show More Features Appointment Reminder Features Appointment Scheduling Supported Calendar Management Supported Call Reminders Not Supported Email Reminders Supported Online Booking Supported Payment Reminders Supported Recurring Appointments Supported Rescheduling Supported SMS Messaging Supported Two-Way Messaging Supported Dental Features Appointment Management Not Supported Appointment Reminders Supported Claims Management Not Supported Clinical Charting Not Supported Imaging Not Supported Inventory Management Supported Patient Account Management Not Supported Patient Billing Not Supported Patient Records Management Not Supported Treatment Planning Not Supported Healthcare CRM Features Audience Targeting Supported Campaign Management Supported Marketing Automation Supported Medical History Records Not Supported Patient Communications Supported Patient Management Not Supported Physician Management Not Supported Predictive Analytics Not Supported Medical Practice Management Features Claims Management Not Supported E-Prescribing Not Supported EMR / EHR Not Supported HIPAA Compliant Supported Insurance Eligibility Verification Not Supported Inventory Management Not Supported Multi-Office Supported Multi-Physician Supported Patient Billing Not Supported Patient Portal Not Supported Patient Records Not Supported Patient Registration Not Supported Patient Scheduling Supported Physician Scheduling Not Supported Optometry Features Appointment Management Not Supported Insurance Management Not Supported Inventory Management Not Supported Patient Records Not Supported Recall Tracking Supported
Integrations Nextech Supported AdvancedMD Supported Amazon Web Services (AWS) Supported Azalea EHR Supported Denticon Not Supported DrChrono Supported Greenway Health Supported Healthy Planet Supported InSync Healthcare Solutions Supported MEDITECH Expanse Supported ModMed Supported NextGen Healthcare EHR Supported Office Practicum Supported Oracle Health Supported OrthoTrac Not Supported PracticeWorks Not Supported Sensei Cloud Not Supported Veradigm EHR Supported WinOMS Not Supported eClinicalWorks Supported Show More Integrations View All 19 Integrations	Integrations Nextech Supported AdvancedMD Not Supported Amazon Web Services (AWS) Not Supported Azalea EHR Not Supported Denticon Supported DrChrono Not Supported Greenway Health Not Supported Healthy Planet Not Supported InSync Healthcare Solutions Not Supported MEDITECH Expanse Not Supported ModMed Not Supported NextGen Healthcare EHR Not Supported Office Practicum Not Supported Oracle Health Not Supported OrthoTrac Supported PracticeWorks Supported Sensei Cloud Supported Veradigm EHR Not Supported WinOMS Supported eClinicalWorks Not Supported Show More Integrations View All 7 Integrations
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