RehashQBurst
|
eGain CobrowseeGain
|
|||||
Related Products
|
||||||
About
Rehash is a purpose-built low-code insurance platform designed to accelerate digital transformation in the insurance industry. It offers out-of-the-box functionalities, including interactive customer journeys, modern rules and journey engines, and plug-and-play web components, enabling insurers to quickly introduce direct-to-customer models and enhance customer experiences from issuance to payout. The platform supports multi-format questions, such as number, text, dropdown, checkbox, radio, and custom, facilitating well-structured questionnaires that capture vital information without overwhelming customers. Rehash's powerful quoting engine can operate on Excel-based rate files or existing APIs, automating and simplifying the quote generation process, allowing customers to calculate their requirements and generate matching quotes efficiently. Additionally, the platform features co-browsing capabilities and integrated live chat and call support.
|
About
Wouldn’t it be great if an agent was able to chat or talk to your customer on the phone as the customer was browsing your website? The agent could then help the digital customer shop, resolve problems, fill an online form, or perform other transactions. Cobrowsing software is a business’ answer to exactly that need. The unique cobrowse software enables your customer service and contact center agents to offer, in the most human way possible, the digital support online customers need. It allows agents to provide high-value, collaborative, realtime support. By offering assistance exactly at the time of need, your business can convert website visitors, customers and prospects, into profitable, long-term customers. Allows phone and chat agents to provide a richer, multimedia experience by conducting a simultaneous cobrowse session. Enables the agent and the customer to fill out forms together, field by field, even highlighting specific areas of a form or web page for clarity.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Insurance companies seeking a tool to enhance customer engagement and streamline underwriting processes
|
Audience
Customer service and contact center agents requiring a cobrowse software to provide high-value, collaborative, realtime support
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationQBurst
Founded: 2004
United States
www.qburst.com/en-us/products/rehash/
|
Company InformationeGain
Founded: 1997
United States
www.egain.com/products/cobrowse/
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Integrations
Amazon Connect
Apple Business Chat
Avaya Cloud Office
Cisco AnyConnect
Google Business Messages
Microsoft Dynamics 365
Microsoft Excel
Salesforce
|
Integrations
Amazon Connect
Apple Business Chat
Avaya Cloud Office
Cisco AnyConnect
Google Business Messages
Microsoft Dynamics 365
Microsoft Excel
Salesforce
|
|||||
|
|
|