RehashQBurst
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RichCallAurus
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Related Products
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About
Rehash is a purpose-built low-code insurance platform designed to accelerate digital transformation in the insurance industry. It offers out-of-the-box functionalities, including interactive customer journeys, modern rules and journey engines, and plug-and-play web components, enabling insurers to quickly introduce direct-to-customer models and enhance customer experiences from issuance to payout. The platform supports multi-format questions, such as number, text, dropdown, checkbox, radio, and custom, facilitating well-structured questionnaires that capture vital information without overwhelming customers. Rehash's powerful quoting engine can operate on Excel-based rate files or existing APIs, automating and simplifying the quote generation process, allowing customers to calculate their requirements and generate matching quotes efficiently. Additionally, the platform features co-browsing capabilities and integrated live chat and call support.
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About
RichCall helps you sell and support remotely providing your customers with a one-touch live support option.
Integrated into your website, moile app or kiosk, RichCall allows customers to establish a fully interactive, video-enabled session with a remote expert —this includes co-browsing, app sharing and other web-collaboration tools.
The typical use cases for RichCall are:
Click-to-call, click-to-video and co-browsing for your customers:
- click-to-call with co-browsing for customer support
- start a co-browsing session on the fly
Mobile camera sharing for sales and support:
- video sales – an agent shows a product through the shared mobile camera
- customer support – a customer shares his mobile camera to show a malfunctioning device
Video and collaboration for kiosks:
- remote expert help with HD video, scanner and printer
- live video-assistance option for your existing self-service and support kiosks
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Insurance companies seeking a tool to enhance customer engagement and streamline underwriting processes
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Audience
Contact centers, customer service teams
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$192 / month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationQBurst
Founded: 2004
United States
www.qburst.com/en-us/products/rehash/
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Company InformationAurus
Founded: 2009
Russian Federation
richcall.io
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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Integrations
Microsoft Excel
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