RedCloud vs. uContact Comparison


RedCloud	uContact net2phone	+	+
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Platforms Supported Windows Mac Linux SaaS / Web On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux SaaS / Web On-Premises iPhone iPad Android Chromebook
Audience Call centers and high-volume communications businesses		Audience Call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to optimize the interactions of their sales and support teams.
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos No images available		Screenshots and Videos View more images or videos
Pricing $125 per month Free Version Free Trial		Pricing $59.99/month/user Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software		Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information RedCloud United States redcloudinc.net		Company Information net2phone Founded: 1990 United States www.net2phone.com/products/cloud-contact-center-solutions
Alternatives Kunnect		Alternatives CallShaper
NICE CXone NICE		NICE CXone NICE
LeadDesk		T-Max Predictive Dialer T-Max Dialer & Communications
Call Center Studio		CallFire
Qubicles View All		ConneXio View All
Categories Call Center IVR Predictive Dialer		Categories Auto Dialer Call Center Contact Center as a Service (CCaaS) Customer Communications Management IVR Predictive Dialer Sales Dialers Voice Broadcasting
IVR Features Call Center Call Logging Call Recording Call Routing Multiple Scripts Phone Key Input Survey Management Text to Speech Voice Customization Voice Mail Predictive Dialer Features Call Monitoring Call Recording Call Results Call Transfer Callback Scheduling Campaign Specific Caller ID Contact Management FCC Compliance FTC Compliance Lead Capture Lead Management		Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics IVR Features Call Center Call Logging Call Recording Call Routing Multiple Scripts Phone Key Input Survey Management Text to Speech Voice Customization Voice Mail Predictive Dialer Features Call Monitoring Call Recording Call Results Call Transfer Callback Scheduling Campaign Specific Caller ID Contact Management FCC Compliance FTC Compliance Lead Capture Lead Management Show More Features Auto Dialer Features Call Center Management Call Recording Call Reporting Call Scripting Lead Management Power Dialer Predictive Dialer Preview Dialer Progressive Dialer Surveys Customer Communications Management Features Batch Communications Chat / Messaging Content Management Email Distribution Interactive Content Multi-Channel Communications On-Demand Communications Personalization Print Management Template Management Video Content
Integrations Amazon Polly Facebook Infobip Instagram Microsoft Dynamics 365 Microsoft Teams Salesforce Twilio Verbio Wavy WhatsApp net2phone Show More Integrations		Integrations Amazon Polly Facebook Infobip Instagram Microsoft Dynamics 365 Microsoft Teams Salesforce Twilio Verbio Wavy WhatsApp net2phone Show More Integrations View All 12 Integrations
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