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About
RecoverPing is an automated dunning and failed payment recovery tool for Stripe-based subscription businesses. It helps reduce involuntary churn due to payment failures by sending personalized SMS and email sequences to customers when their subscription payment fails.
Deep Stripe integration via webhooks - set up in under 5 minutes without code
Configurable multi-step recovery flows with SMS and email channels
Personalized message templates with dynamic customer and invoice data
One-tap customer experience via direct Stripe Customer Portal link
Analytics dashboard to track failed payments and recoveries over time
RecoverPing runs automated recovery flows whenever a Stripe subscription payment fails. It sends timely SMS reminders (via Twilio) and email follow-ups with a friction-free one-tap link for the customer to update their payment method. Recovered payments are automatically retried by Stripe.
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About
Behavior-Based Customer Messaging. Perfect for Your SaaS. Onboard and engage your SaaS users with targeted behavior-based campaigns. Choose the right channel — email or in-app messages — to deliver the right information when your users need it the most. Onboard your users with automated behavior-based campaigns. Deliver the right information at the right time. Trigger automated email campaigns based on what users do (or don’t do) in your product. Choose the right channel for each message: deliver via email or in-app messages. Segment your users based on their behavior. Send one-off broadcasts to make announcements and promote new features. Use built-in campaign templates, so that you never have to start from scratch. View your user profiles in a simple admin dashboard. Add filters or dive straight into user profiles one by one, where you can see all their events and properties.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
B2B or B2C SaaS companies with recurring subscription revenue on Stripe Billing
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Audience
Small to mid-sized SaaS businesses that want a behavior-based customer communications platform
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$19/month
Free Version
Free Trial
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Pricing
$99 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationRecoverPing
Founded: 2025
Estonia
recoverping.com
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Company InformationUserlist
Founded: 2017
United States
userlist.com
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Categories |
Categories |
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Customer Communications Management Features
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Customer Engagement Features
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Success Features
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Digital Adoption Platforms Features
Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding
Transactional Email Features
A/B Testing
Contact Database
Dynamic Content
Email Monitoring
Mailing List Management
Reporting/Analytics
Spam Check
Template Management
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