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About

​RecRam is an AI-driven platform designed to enhance customer support and feedback collection through video and voice solutions. It allows customers to record and share their experiences, demonstrate product usage, and report technical issues via interactive video responses, eliminating the need for time-consuming interviews or on-site visits. It offers browser-based recording with multi-camera support, voice recording, screenshot capabilities, and file uploads, ensuring comprehensive issue documentation. RecRam's AI-powered analysis automatically transcribes, summarizes, and extracts key insights from these video responses, including sentiment analysis to detect customer emotions. Businesses can embed customizable video-enabled survey buttons and pop-ups on their websites, facilitating seamless visitor feedback. It integrates with existing workflows through RESTful API, webhooks, and Zapier, and prioritizes data security with GDPR compliance, and SSL/TLS encryption.

About

Combining powerful AI and the best methodology in the world in a super easy to use online software. Responsr contains readymade customer dialogs, reports and templates for your industry. Set up your profile and start saving customers right away! Responsr automatically sends out mini-surveys (2-3 questions) at a frequency that suits you and your customers. You get actionable feedback and can act if you need to through the services included. Responsr gives you a customer care system for the entire company and you can compare your results to the rest of your industry. An intelligent feedback system that previously only enterprise companies could afford ... until now. Get started right away with ready-made dialogues, reports and processes to use feedback as the driving force to get the best customer experience.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Product development teams searching for a solution to improve product design and functionality through AI-analyzed video response

Audience

Companies that want to collect customer feedback

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$65 per month
Free Version Not Supported
Free Trial Supported

Pricing

€50/month
Pricing per app.
Each app tailors to a certain industry and includes integrations, customer journey based survey, AI tools and templates.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

RecRam
Founded: 2022
Turkey
recram.com

Company Information

Responsr
Founded: 2021
Sweden
responsr.io/en/

Alternatives

Alternatives

Categories

AI Tools Supported
Customer Feedback Supported
Video Testimonial Supported

Categories

Customer Feedback Supported

Customer Feedback Features

Alerts / Notifications Supported
Behavior Analytics Supported
Bug Reports Not Supported
Community Feedback Tools Not Supported
Live Chat Not Supported
Negative Feedback Management Supported
Net Promoter Score (NPS) Supported
Screenshot / Screen Capture Not Supported
Surveys Supported
User Testing Tools Not Supported
Video Feedback Not Supported
Visual Feedback Tools Not Supported
Voice of the Customer (VoC) Supported
Website Feedback Not Supported

Integrations

Zapier Supported
Zendesk Supported
Amazon S3 Supported
Axis LMS Not Supported
Fortnox Not Supported
Freshdesk Not Supported
Google Cloud Platform Supported
Intercom Supported
ServiceNow Supported
Trustpilot Not Supported
Upsales Not Supported
WooCommerce Not Supported

Integrations

Zapier Supported
Zendesk Supported
Amazon S3 Not Supported
Axis LMS Supported
Fortnox Supported
Freshdesk Supported
Google Cloud Platform Not Supported
Intercom Not Supported
ServiceNow Not Supported
Trustpilot Supported
Upsales Supported
WooCommerce Supported
Claim RecRam and update features and information
Claim RecRam and update features and information
Claim Responsr and update features and information
Claim Responsr and update features and information