Related Products
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About
RecRam is an AI-driven platform designed to enhance customer support and feedback collection through video and voice solutions. It allows customers to record and share their experiences, demonstrate product usage, and report technical issues via interactive video responses, eliminating the need for time-consuming interviews or on-site visits. It offers browser-based recording with multi-camera support, voice recording, screenshot capabilities, and file uploads, ensuring comprehensive issue documentation. RecRam's AI-powered analysis automatically transcribes, summarizes, and extracts key insights from these video responses, including sentiment analysis to detect customer emotions. Businesses can embed customizable video-enabled survey buttons and pop-ups on their websites, facilitating seamless visitor feedback. It integrates with existing workflows through RESTful API, webhooks, and Zapier, and prioritizes data security with GDPR compliance, and SSL/TLS encryption.
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About
Combining powerful AI and the best methodology in the world in a super easy to use online software.
Responsr contains readymade customer dialogs, reports and templates for your industry. Set up your profile and start saving customers right away! Responsr automatically sends out mini-surveys (2-3 questions) at a frequency that suits you and your customers. You get actionable feedback and can act if you need to through the services included. Responsr gives you a customer care system for the entire company and you can compare your results to the rest of your industry. An intelligent feedback system that previously only enterprise companies could afford ... until now. Get started right away with ready-made dialogues, reports and processes to use feedback as the driving force to get the best customer experience.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Product development teams searching for a solution to improve product design and functionality through AI-analyzed video response
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Audience
Companies that want to collect customer feedback
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$65 per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
€50/month
Pricing per app.
Each app tailors to a certain industry and includes integrations, customer journey based survey, AI tools and templates.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationRecRam
Founded: 2022
Turkey
recram.com
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Company InformationResponsr
Founded: 2021
Sweden
responsr.io/en/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Feedback Features
Alerts / Notifications
Supported
Behavior Analytics
Supported
Bug Reports
Not Supported
Community Feedback Tools
Not Supported
Live Chat
Not Supported
Negative Feedback Management
Supported
Net Promoter Score (NPS)
Supported
Screenshot / Screen Capture
Not Supported
Surveys
Supported
User Testing Tools
Not Supported
Video Feedback
Not Supported
Visual Feedback Tools
Not Supported
Voice of the Customer (VoC)
Supported
Website Feedback
Not Supported
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Integrations
Zapier
Supported
Zendesk
Supported
Amazon S3
Supported
Axis LMS
Not Supported
Fortnox
Not Supported
Freshdesk
Not Supported
Google Cloud Platform
Supported
Intercom
Supported
ServiceNow
Supported
Trustpilot
Not Supported
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Integrations
Zapier
Supported
Zendesk
Supported
Amazon S3
Not Supported
Axis LMS
Supported
Fortnox
Supported
Freshdesk
Supported
Google Cloud Platform
Not Supported
Intercom
Not Supported
ServiceNow
Not Supported
Trustpilot
Supported
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