RezupVindrose sp. z o.o.;
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Related Products
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About
Most failed subscription payments don't come back on a retry. Expired cards, 3D Secure requests and generic bank declines need the customer to act, and most customers never notice the payment failed.
Rebounce connects to Stripe, Paddle or Square in a few minutes. When a payment fails, it reads the decline code, retries only when a retry can work, and sends the customer a short sequence by email, SMS or WhatsApp with a link to a page where they update the card or confirm 3D Secure. No login needed. The sequence stops the moment the invoice is paid.
In our own data, 44% of customers who opened the payment link paid on that page, while automatic retries recovered 5.5%.
Also included: card expiry warnings 30 days ahead, weekly recovery reports, and a free 90-day audit of your Stripe account (read-only, no signup).
Pricing is flat: Starter $3.50/month, Growth $14/month, Scale $39/month. No percentage of recovered revenue.
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About
Rezup tells SaaS and subscription businesses why customers cancel, in the customers' own words.
Connect Stripe with a restricted, read-only key. When someone cancels or downgrades, Rezup sends them one short email from your name, 5 minutes to 24 hours later. The customer opens the link and answers by voice or text, in any of 120+ languages, with no app or account.
Every answer is transcribed and translated into your language. AI groups the answers into reasons and ranks them by the MRR behind each, shows which reasons are growing, and suggests a next step. If the customer picked a reason in Stripe's cancel form, Rezup uses it too.
You get a weekly summary by email, alerts in Slack or Telegram, and you can reply to unhappy customers from your own email. Not on Stripe? Share the same question as a link, QR code or website widget.
Free up to $5k MRR (50 responses a month), with AI analysis on every plan.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
SaaS and subscription businesses that bill through Stripe, Paddle or Square and lose revenue to failed card payments. Built for small and mid-size companies, including ones with customers in Latin America who are easier to reach on WhatsApp than by email.
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Audience
Restaurants, hotels, clinics, salons, retailers and online businesses that want customer feedback in their customers' own words
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$3.50/month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$29/month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationRebounce
Founded: 2026
Brazil
rebounce.dev
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Company InformationVindrose sp. z o.o.;
Founded: 2026
Poland
rezup.ai/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Feedback Features
Alerts / Notifications
Supported
Behavior Analytics
Not Supported
Bug Reports
Not Supported
Community Feedback Tools
Not Supported
Live Chat
Not Supported
Negative Feedback Management
Supported
Net Promoter Score (NPS)
Not Supported
Screenshot / Screen Capture
Not Supported
Surveys
Supported
User Testing Tools
Not Supported
Video Feedback
Not Supported
Visual Feedback Tools
Not Supported
Voice of the Customer (VoC)
Supported
Website Feedback
Supported
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Integrations
Stripe
Supported
Paddle
Supported
Slack Code
Not Supported
Square Payments
Supported
Telegram
Not Supported
Zapier Canvas
Not Supported
n8n
Not Supported
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Integrations
Stripe
Supported
Paddle
Not Supported
Slack Code
Supported
Square Payments
Not Supported
Telegram
Supported
Zapier Canvas
Supported
n8n
Supported
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