Zendesk ExploreZendesk
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Related Products
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About
Eye-tracking analysis within 8 hours
Eye tracking studies used to cost thousands of dollars and required special hardware tied to labs.
Advanced eye-tracking algorithms will allow you to track what people see within ~64px (that's size of a button!)
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About
Zendesk Explore provides analytics for businesses to measure and improve the entire customer experience. Building the best customer experience works better when it's driven by data. With Zendesk Explore, you get instant access to the customer analytics that matter—and the deeper understanding of your customers and business that comes with it. Customer support can happen anywhere—on email, chat, phone, or your social channels. It’s good to have a customer analytics tool that can keep up. Explore integrates data from every channel, so you can measure how customers interact with your brand without losing the thread. Explore comes with best practice dashboards and analysis built in, so teams of any size get the metrics that help them track towards success. You can analyze team performance, take stock of operational metrics, or get a better understanding of your customer experience. No matter what it is, Explore has a dashboard to get it done.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience |
Audience
Companies that want to measure and improve the entire customer experience
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$59.00/project
Free Version
Free Trial
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Pricing
$9 per agent per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationRealEye
Founded: 2017
Poland
www.realeye.io
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Company InformationZendesk
Founded: 2007
United States
www.zendesk.com/explore/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Predictive Analytics Features
AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis
Web Analytics Features
Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking
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Integrations
Alhena
Campaign Monitor
Konnectify
Mailchimp
Okta
Simplesat
Slack
Sunshine Conversations
Zapier
Zendesk
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Integrations
Alhena
Campaign Monitor
Konnectify
Mailchimp
Okta
Simplesat
Slack
Sunshine Conversations
Zapier
Zendesk
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