dscout

dscout

1.0 out of 5 stars
Rayfeed dscout

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Rayfeed:

About

Validate and improve your website or prototypes using video feedback from your customers. Tell your users what to do by using prompts in the form of text bubbles. No coding skills required! Send a special link to your testers. We’ll detect who they are and record their video feedback so you can play it back in our app. Improve conversion rates, user retention and customer satisfaction by implementing changes based on user feedback. Watch & hear feedback from customers as they use your product. You'll be able to see where they get stuck and hear their thoughts on your product. Get the insights you’re looking for without breaking a sweat. You can guide your customers as they leave feedback using pre-defined prompts in the form of text bubbles. Access any of your videos for a quick replay, skip to the tasks you’re interested in and share the data with your team. It's all about getting the feedback you need to make informed product and marketing decisions.
dscout:

About

Get the in-context data you need to make better, user-centered decisions. A flexible tool built for more than just diary studies. Prototype feedback, competitive analysis, in-the-wild product discovery, field work supplementations, shopalongs. There’s no limit to the methodologies teams harness with Diary. Fieldwork quality insights made affordable and agile. Press “go” on your study, then return to the platform with results waiting. Diary gets you immersive data you can collect at “just the right time,” and review on your own time. Take impactful action items from challenging research questions. dscout findings are built for impact. Harness powerful in-platform analysis tools to tag, filter, and synthesize with ease. Share with your stakeholders and engender empathy with intimate video responses. From launch, to field, to deliverable with ease. Pull out your most articulate participants with our machine-learning-based “expressiveness” feature.
Rayfeed:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
dscout:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Rayfeed:

Audience

Websites, companies and brands requiring a customer video feedback solution to validate and improve their website or prototypes using feedback from customers
dscout:

Audience

Researchers looking for a research tool solution to gather qualitative feedback and competitive analysis
Rayfeed:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
dscout:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Rayfeed:

API

Offers API Not Supported
dscout:

API

Offers API Not Supported
Rayfeed:

Screenshots and Videos

dscout:

Screenshots and Videos

Rayfeed:

Pricing

$36 per month
Free Version Not Supported
Free Trial Supported
dscout:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Rayfeed:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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dscout:

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 2.0 / 5
design 1.0 / 5
support 2.0 / 5
dscout:

Pros & Cons from Real Users

Pros

  • My account manager was nice, and always willing to talk. She did leave the company about 9 months however.

Cons

  • As a university, the platform had too many issues for us to continue using after a year. We would run reports, and they would lock up the browser, and we had a lot of people who complained of uploading issues from the dscout pool. The platform could be more straightforward to build a project and needs a significant UI overhaul.
Rayfeed:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
dscout:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Rayfeed:

Company Information

Rayfeed
Founded: 2016
Canada
rayfeed.com
dscout:

Company Information

dscout
Founded: 2011
United States
dscout.com/diary
Rayfeed:

Alternatives

dscout:

Alternatives

Rayfeed:
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Rayfeed:
dscout:
Rayfeed:
dscout

dscout

1.0 out of 5 stars
dscout:
Rayfeed:
Dovetail

Dovetail

Dovetail Research
dscout:
Rayfeed:

Categories

dscout:

Categories

Rayfeed:

Integrations

Google Chrome Supported
Microsoft Edge Supported
Mozilla Firefox Supported
Safari Supported
TestingTime Not Supported
dscout:

Integrations

Google Chrome Not Supported
Microsoft Edge Not Supported
Mozilla Firefox Not Supported
Safari Not Supported
TestingTime Supported
Rayfeed:
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dscout:
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