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About

RatingFlow is a review management tool that helps local businesses collect more 5-star Google reviews while keeping negative feedback private. Instead of sending every customer straight to your Google listing and hoping for the best, RatingFlow uses an intelligent rating threshold to route happy customers (4-5 stars) directly to Google, while quietly redirecting unhappy customers (1-3 stars) to a private feedback form you control. The result: your public rating climbs, and the issues that would have become damaging public reviews land in your inbox instead, where you can actually fix them. The setup is built for non-technical business owners. You connect your Google Business Profile in a single click, set your rating threshold, customize the funnel with your logo, colors, and messaging, and you're live in roughly five minutes.

About

SurgePoint is a reputation management and reputation marketing platform designed to help businesses collect more 5-star reviews, build trust, and grow revenue by automating review and referral campaigns and centralizing feedback from major platforms like Google, Facebook, and Yelp into one dashboard. It automates review requests after customer interactions so businesses don’t have to manually chase feedback and brings all reviews into a single reputation dashboard that makes it easier to monitor, respond to, and manage online reputation. It also includes tools to automate referral requests at key moments, track campaign performance with real-time analytics, and use AI-driven insights to identify trends in customer sentiment and improve service based on feedback. SurgePoint supports follow-ups and reminders that help encourage repeat business and retention, and integrates with popular CRMs so companies can launch customized campaigns quickly.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

RatingFlow is built for local and service-based businesses that live or die by their online reputation. Think roofers, dentists, salons, pubs, pest control companies, garage door repair, auto shops, restaurants, and similar trades. It tends to appeal most to owners who are not especially technical and who want results without a monthly bill. It also works well for agencies and multi-location operators managing reviews across several businesses.

Audience

Local service-based businesses that want to automate review requests, manage customer feedback, and grow their online reputation to attract more customers

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$97/month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

RatingFlow
United States
ratingflow.co

Company Information

SurgePoint
www.thesurgepoint.com

Alternatives

Sparrow

Sparrow

Sparrow.io

Alternatives

HOTH Stars

HOTH Stars

The HOTH

Categories

Review Management Supported

Categories

Integrations

Google Business Profile Supported
Angi Not Supported
Facebook Not Supported
Google Not Supported
Healthgrades Not Supported
Housecall Pro Not Supported
HubSpot CRM Not Supported
Jobber Not Supported
Mindbody Not Supported
Salesforce Not Supported
ServiceTitan Not Supported
Tripadvisor Not Supported
Yelp Not Supported
Zendesk Not Supported
Zoho CRM Not Supported

Integrations

Google Business Profile Supported
Angi Supported
Facebook Supported
Google Supported
Healthgrades Supported
Housecall Pro Supported
HubSpot CRM Supported
Jobber Supported
Mindbody Supported
Salesforce Supported
ServiceTitan Supported
Tripadvisor Supported
Yelp Supported
Zendesk Supported
Zoho CRM Supported
Claim RatingFlow and update features and information
Claim RatingFlow and update features and information
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Claim SurgePoint and update features and information