TrueDEMpanagenda GmbH
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Related Products
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About
RapidSpike interacts with digital platforms exactly as customers do, monitoring real and synthetic customer interactions from the outside in to provide clear insight on how to monitor, improve and protect their digital experience.
With RapidSpike Magecart Attack Detection you can detect client-side security breaches, Magecart attacks, website skimming, form-jacking, and supply chain attacks. Protect your customer’s data, prevent massive fines and avoid damage to your business’ reputation.
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About
TrueDEM by panagenda is a Digital Experience Monitoring (DEM) solution purpose-built for Microsoft 365 environments. It gives IT teams end-to-end visibility into how employees actually experience Teams, Outlook, SharePoint, OneDrive, and other M365 workloads — correlating network performance, device health (CPU, memory, disk), Wi-Fi quality, and Microsoft 365 service health into a single, actionable view. TrueDEM proactively surfaces issues like poor Teams call quality, slow app load times, and degraded network paths before they generate help desk tickets, enabling IT to troubleshoot with root-cause data instead of guesswork. It supports agent-based endpoint monitoring alongside synthetic and real-user telemetry, offers week-over-week trend and anomaly detection, and delivers reporting for adoption, engagement, and experience benchmarking across sites, departments, or the whole tenant.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Organizations of all sizes
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Audience
IT Operations, Service Desk, and Digital Workplace teams at mid-to-large enterprises running Microsoft 365 at scale, including IT Directors and CIOs responsible for employee digital experience and Teams/M365 performance.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Supported
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Company InformationRapidSpike
Founded: 2015
United Kingdom
www.rapidspike.com
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Company Informationpanagenda GmbH
Founded: 2007
Germany
www.panagenda.com
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Categories |
Categories |
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Cybersecurity Features
AI / Machine Learning
Not Supported
Behavioral Analytics
Supported
Endpoint Management
Supported
Incident Management
Supported
IOC Verification
Supported
Tokenization
Supported
Vulnerability Scanning
Supported
Whitelisting / Blacklisting
Supported
Website Monitoring Features
Availability Testing
Supported
Event Logs
Supported
Event-Based Notifications
Supported
FTP Monitoring
Not Supported
Mail Server Monitoring
Not Supported
Maintenance Scheduling
Supported
Performance Metrics
Supported
Real Time Monitoring
Supported
Transaction Monitoring
Supported
Uptime Reporting
Supported
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Integrations
Microsoft Teams
Supported
AlertOps
Supported
Google Analytics
Supported
Microsoft 365
Supported
Microsoft OneDrive
Not Supported
Microsoft Outlook
Not Supported
Microsoft SharePoint
Not Supported
Opsgenie
Supported
PagerDuty
Supported
Pushover
Supported
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Integrations
Microsoft Teams
Supported
AlertOps
Not Supported
Google Analytics
Not Supported
Microsoft 365
Not Supported
Microsoft OneDrive
Supported
Microsoft Outlook
Supported
Microsoft SharePoint
Supported
Opsgenie
Not Supported
PagerDuty
Not Supported
Pushover
Not Supported
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