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About

Rannkly is an AI-driven software that can manage and enhance online reputation and social media platforms of the business at a single dashboard. It helps to manage, monitor, respond and generate reviews and ratings of the business to leverage their brand. It helps to automate the responses with time-efficient technology. User can also schedule and publish social media posts on all the platforms in a single click. Along with all these features, The all-in-one QR code gives the opportunity to both customer as well as organization to engage with each other with better technological tools. The customer can check the organization's services easily whereas organization can collect and organize customer data efficiently. Customer can check menus, offers and various coupons of the organization whereas organization can manage the customer database easily through a single scan of WhatsApp. Enhance the public engagement with your organization by accepting payments through QR code and connecting

About

Experience and build cross channel relationships and delight customers 50M transactions a month, 10M Bot interactions, 500M sites, 15+ key social networks, 5 key instant messengers – one unified digital engagement platform, and CX first! Our mission is to enable every organization on the planet to make their customers happier. Today, 70 of the world’s 100 most valuable brands agree that we are the secret sauce in creating epic customer experiences. Powering millions of conversation across all non-voice channels, SimplySocial allows for superior customer service with full omni-channel context. Powered by machine learning, superior AI both for agents and customer facing, we are at the cutting edge of conversation management. Simplify360 allows you to send responses, replies, publish messages on multiple messaging platforms like WhatsApp, WeChat, Line, Viber and SMS. Simplify360’s conversation cloud is your one-stop-shop for all non-voice customer service.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

We offers our services to Restaurants, Hotels, Banquets, Hospitals, Education sector, IT and Fintech, Legal sector & All size of companies

Audience

Companies of all sizes and enterprises in need of a solution to improve their operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$9 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.9 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.9 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Rannkly
Founded: 2021
India
www.rannkly.com

Company Information

Simplify360
Founded: 2009
United States
simplify360.com

Alternatives

ReputationDefender

ReputationDefender

Gen Digital

Alternatives

Live Assist for Microsoft Dynamics 365

Live Assist for Microsoft Dynamics 365

Communication Business Avenue
Viber

Viber

Viber Media

Categories

Categories

Review Management Features

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Social Media Monitoring Features

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Customer Feedback Features

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Local Marketing Features

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Reputation Management Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Social Media Management Features

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Integrations

Facebook
Instagram
LinkedIn
WhatsApp
X (Twitter)
Agoda
Google Business Profile
Google Maps
Google Play
LINE
MakeMyTrip
Pinterest
Swiggy
Tripadvisor
ULAP SBCaaS
Unsplash
Viber
WeChat
YouTube
Zomato

Integrations

Facebook
Instagram
LinkedIn
WhatsApp
X (Twitter)
Agoda
Google Business Profile
Google Maps
Google Play
LINE
MakeMyTrip
Pinterest
Swiggy
Tripadvisor
ULAP SBCaaS
Unsplash
Viber
WeChat
YouTube
Zomato
Claim Rannkly and update features and information
Claim Rannkly and update features and information
Claim Simplify360 and update features and information
Claim Simplify360 and update features and information