Racom

Racom

Helios Solutions
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About

Remember the promise of 1960s science fiction? When we would have smart concierges to do all our shopping for us? The future is now. Chatbots are a new way to sell and offer customer support for your eCommerce sites. Ra is our implementation of this new paradigm. See how much better your sales and support can be when all you’re doing is having a conversation. This product was created in association with our partner company, marici technology solutions. Personal Assistant, supporting your customers through their shopping experience at your webshop. Launched digital transformation solutions, RaCom (an AI-powered Chatbot), Marici Integrations (a powerful system integration platform), Engage366 (an easy-to-use marketing automation tool) and Communer366 (a user-friendly community engagement app).

About

Create chatbots, manage conversations and collaborate with your team to deliver an unforgettable customer service experience. Centralize and automate customer contact and ensure 24/7 availability. Create your own chatbot in five easy steps and increase availability to 24/7. Publish your chatbot to your most popular channels including your website, Facebook Messenger, WhatsApp, Twitter and Telegram! Just add content, the powerful AI does the rest. Centralize conversations across channels into a single dashboard and have your chatbot and live agents work together. Stop switching between apps and browser tabs and improve productivity. Does your chatbot not know the answer to a new question? No problem, the intelligent handover automatically transfers the conversation to the appropriate employee or team, ensuring your customer will always be helped. The time where website visitors remained anonymous is over.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

eCommerce stores and companies searching for a chatbot solution to improve their operations

Audience

Companies searching for a solution to create chatbots, manage conversations and collaborate with your team

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

€19 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Helios Solutions
Founded: 2006
India
www.heliossolutions.co/racom/

Company Information

Watermelon
Founded: 2015
Netherlands
watermelon.ai/

Alternatives

Alternatives

Engati

Engati

Engati Technologies
Ochatbot

Ochatbot

Ometrics
Heyday AI

Heyday AI

Hootsuite

Categories

Categories

Chatbot Supported
Conversational AI Supported
Live Chat Supported

Integrations

Facebook Messenger Not Supported
Gmail Not Supported
Salesforce Not Supported
Telegram Not Supported
WhatsApp Not Supported
X (Twitter) Not Supported

Integrations

Facebook Messenger Supported
Gmail Supported
Salesforce Supported
Telegram Supported
WhatsApp Supported
X (Twitter) Supported
Claim Racom and update features and information
Claim Racom and update features and information
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Claim Watermelon and update features and information