Racom vs. Social Chat Comparison Chart

Live Chat for Microsoft Teams, Slack, Google Chat, Zoom, and ChatGPT enables you to chat with website visitors right from the business collaboration tools you already use. Build safe ChatGPT chatbots trained on your website content and knowledge base with 1 click. Then escalate chats to human agents as needed. Offer great customer service and sales support right from Microsoft Teams, Slack, Google Chat, Zoom, and Webex without the need for another messaging tool. Now with WhatsApp, Facebook Messenger, and SMS integration for omnichannel customer support. No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue.

Build seamless conversations over preferred channels using trusted, reliable messaging solutions with Twilio MessagingX. Easily add and integrate channels to match your customers’ preferences—without needing custom code or rebuilt architecture. Twilio is trusted to send and receive over 130 billion messages a year. Engage customers around the world with a platform that can send messages to over 180 countries, on infrastructure that’s optimized for reliable global delivery at scale. We support SMS, MMS, WhatsApp, chat, Facebook Business Messenger, and Google's Business Messages, all in one platform, to integrate communications at critical touchpoints of your customer journey. Twilio’s APIs make sending and receiving messages across channels easy. Find the documentation, sample code, and developer tools you need to build exactly what you want, fast. We’ll handle the complexity of mobile carriers and global regulations, so you can focus on building.

IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots. Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.

We make automatic price adjustments easy to perform and take almost no time. Since our launch back in 2011. we have gathered significant experience across numerous industries over the years and know how each industry’s prices function. Price2Spy helps eCommerce professionals monitor, track, and analyze their competitors' and retailers' product pricing and availability. Our clients are offered both price monitoring and multiple reporting mechanisms for analyzing data. Furthermore, our tool is designed to make as little disruption to your current workflow as possible and integrate into it seamlessly. Integrate our pricing solution with any of the 12 supported eCommerce platforms (including Magento, Shopify, BigCommerce, WooCommerce, PrestaShop, 3dCart, and more), Google Analytics, or with your solution through our API.

iPaper is a digital catalog platform that lets you convert your printed leaflets and catalogs into fully interactive digital shopping experiences. Capture shoppers' attention with product images and videos. Drive traffic and sales with in-catalog shopping over email, WhatsApp or directly integrated with your ecommerce webshop. The iPaper platform is built to fit your business and we offer advanced features to fully automate your setup. Getting started with iPaper is much more than just creating a catalog that looks good. It is built to help retailers create an automated interactive marketing channel that will drive traffic and inspire shoppers to buy.

buywith transforms your website into a dynamic Video Shopping hub. As a Livestream shopping pioneer with a curated creator marketplace, we enhance brand potential, by delivering an unparalleled shopping experience, bridging the gap between offline and online shopping. Our cutting-edge patented technology seamlessly integrates into any e-commerce site, providing a unique "Shop With Me" experience. buywith empowers retailers and brands to cultivate meaningful connections and boost sales through influencer-led One-to-Many and One-to-One Live shopping sessions, complemented by multi-streaming on social media and enticing shoppable video sessions and snippets that turn your website onto a 24/7 Live shopping channel. Trusted by Fortune 500 brands, buywith is the key to delivering exceptional value and revolutionizing video shopping on your e-commerce website.

Peach Finance is an API-first lending technology platform that enables fintechs and traditional financial institutions to quickly launch and confidently scale lending programs. Peach is the only lending platform built on an Adaptive Core™, a new paradigm in loan management providing complete configurability, even at scale. Peach provides end-to-end, fully integrated loan servicing capabilities, including payment processing, a white-label borrower portal, a lending-specific CRM, omnichannel communications, data and insights, first-party collections tools, and Compliance Guard™. Peach's fully integrated product suite supports virtually any asset class, including BNPL, credit cards, cash advances, personal loans (installments and lines of credit), retail installment contracts, business loans and novel constructs. Peach was built by leaders from top fintechs like Affirm, Avant and Prosper with the goal of improving lives by giving every lender the power to innovate.

MRPeasy helps small manufacturers grow with easy-to-use tools that cover all the essentials they need to manage their production. Having built the first cloud-based MRP platform in 2014, we offer user-friendly software-as-a-service that covers everything from production planning to CRM, skipping all the features that are too complex or irrelevant for small manufacturers. This means smaller manufacturers get access to powerful production planning tools, levelling the playing field with larger competitors. With MRPeasy, you know exactly how much your products cost and when they’re ready, helping you to steer your business effectively. MRPeasy integrates with leading accounting software like QuickBooks and Xero and e-commerce platforms like Shopify and WooCommerce, providing a comprehensive, fully integrated business management solution.

Send messages your customers want to read (and act on). Attentive’s AI-powered SMS & email platform helps retail enterprises to e-commerce entrepreneurs engage customers and drive billions in revenue. We'll help you target the right audience and measure your most important metrics to optimize your marketing program. And with over 100 flexible integrations, you can seamlessly connect to the rest of your marketing stack. We partner with industry innovators in retail & e-comm, food & beverage, and media & entertainment. Attentive’s AI-powered SMS & email platform will double your ROI in just a few months. Learn more about our free 30-day trial.

Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform. It unifies your marketing, sales, and customer support efforts providing your customers a great experience, and boosting business growth. Get to know your prospects better and initiate the right conversation with them at exactly the right time. SalesIQ is optimized to suit the customer communication needs of B2B and B2C businesses of all sizes. It is equipped with built-in audio calling, screen sharing, visitor information, lead identification, a drag-and-drop custom bot builder, an AI-driven chatbot with a human touch that automates your customer engagement, and much more. It is trusted by over 450,000 businesses, including giants like Mahindra & Mahindra, Renault, IIFL, Suzuki, Zee5, Fluitec, and Borner Corp. to serve their customers at every stage of the customer lifecycle. We have a live chat software starting at $0 that scales with your business without burning a hole in your pocket.