Routee vs. inTouch Comparison


Routee AMD Telecom	inTouch rdcom	+	+
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About Routee is an intelligent omnichannel communication platform (CPaaS) offering advanced Web and API automation for all industries worldwide. Powered by AMD Telecom’s robust infrastructure, Routee's services enable businesses to optimize their marketing & business processes. -SMS Marketing: tailor-made messages based on customers' individual preferences -Email Marketing: personalized newsletters & email campaigns based on an audience's behavioral data -Transactional Email: automated emails to customers on important data regarding their transactions -Marketing Automation: rich forms & customer data capture, automation of repetitive marketing tasks, and tracking of marketing campaigns -Two Factor Authentication: a second layer of security with fallback through SMS, Voice, Viber & Missed Call -Cloud IVR: multilingual capabilities, turning speech into text, & text to human-sounding speech -Push Notification: personalized web & mobile push notifications, based on segmentation and user	About inTouch is a multichannel digital messaging platform designed to manage SMS, Email and RCS communications from a single SaaS environment. The platform supports both marketing and transactional use cases, enabling businesses to create personalised campaigns, segment audiences, run A/B tests and monitor performance in real time. inTouch includes automation tools for customer journeys, subscription and opt-in management, pop-ups and sign-up forms, secure OTP delivery and advanced reporting dashboards. A key feature of inTouch is its multilevel account structure, which allows agencies and resellers to create and manage multiple client accounts from one master dashboard, with dedicated users, permissions and analytics for each customer. Available via web interface and APIs, inTouch integrates easily with external systems, CRMs and custom applications.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Businesses around the world	Audience Small and medium-sized businesses; Enterprise companies; Marketing agencies; Digital agencies; Software companies; Resellers and system integrators
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $0.01 one-time fee Free subscription then price based on usage Free Version Free Trial	Pricing 14,50 € Contact vendor Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Routee is the ideal way to reach the customer. It makes SMS marketing very seamless and efficient. It helps to enhance communication. Implementation of Routee in campaign is easy. Easy to use platform Extremely quick and helpful customer support Integrated with our CRM Cons I enjoyed using Routee, it great for marketing purposes. First top up may take up to 3 days to be processed
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information AMD Telecom Founded: 2001 Greece www.routee.net	Company Information rdcom Founded: 2000 Italy rdcom.com/en/platform-intouch/
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EmailLabs Vercom View All	INTOUCH Top Down Systems Corporation View All
Categories Authentication Bulk SMS Business Text Messaging Communications Platform as a Service (CPaaS) Email Marketing Integrated Revenue and Customer Management (IRCM) Software for CSPs IVR Marketing Automation Push Notifications SMS Marketing Transactional Email Voice Broadcasting	Categories Email Marketing Marketing Automation SMS Marketing
Email Marketing Features A/B Testing Artificial Intelligence Auto-Responders CAN SPAM Compliance Customer Surveys Drip Campaigns Dynamic Content Event Triggered Email Image Library Landing Pages/Web Forms Mailing List Management Mobile Optimized Emails Reporting/Analytics Subscriber Management Template Management WYSIWYG Email Editor Marketing Automation Features A/B Testing Analytics / ROI Tracking Artificial Intelligence Content / Blogging Platform Customizable CTAs Drip Campaigns Dynamic Content Landing Pages / Web Forms Lead Scoring Sales Intelligence Search Marketing Segmentation Social Marketing Website Visitor Tracking SMS Marketing Features 2-Way Messaging Artificial Intelligence Contact Management Mass Texting Message Personalization MMS Mobile Coupons Mobile Keywords Polls / Voting Reporting/Analytics Scheduled Messaging Shortcodes Text-to-Win Show More Features Authentication Features Biometric Credential Management Knowledge-Based Authentication Mobile Authentication Multifactor Authentication Out-of-Band Authentication Policy Management Self Service Portal Single Sign On Social Sign On IVR Features Call Center Call Logging Call Recording Call Routing Multiple Scripts Phone Key Input Survey Management Text to Speech Voice Customization Voice Mail Push Notifications Features A/B Testing Analytics Campaign Segmentation Contextual Targeting Device Targeting Expiry Notifications Geo Targeting Mobile Notifications Notification Scheduling Visual Notifications Web Notifications Transactional Email Features A/B Testing Contact Database Dynamic Content Email Monitoring Mailing List Management Reporting/Analytics Spam Check Template Management	Email Marketing Features A/B Testing Artificial Intelligence Auto-Responders CAN SPAM Compliance Customer Surveys Drip Campaigns Dynamic Content Event Triggered Email Image Library Landing Pages/Web Forms Mailing List Management Mobile Optimized Emails Reporting/Analytics Subscriber Management Template Management WYSIWYG Email Editor Marketing Automation Features A/B Testing Analytics / ROI Tracking Artificial Intelligence Content / Blogging Platform Customizable CTAs Drip Campaigns Dynamic Content Landing Pages / Web Forms Lead Scoring Sales Intelligence Search Marketing Segmentation Social Marketing Website Visitor Tracking SMS Marketing Features 2-Way Messaging Artificial Intelligence Contact Management Mass Texting Message Personalization MMS Mobile Coupons Mobile Keywords Polls / Voting Reporting/Analytics Scheduled Messaging Shortcodes Text-to-Win
Integrations Salesforce Zapier BugHerd CS-Cart Store Builder Freshdesk GitLab HubSpot CRM Insightly LiveChat Magento Mention OpenCart PrestaShop Shopify Slack Squarespace WooCommerce WordPress Wufoo Zoho CRM Show More Integrations View All 50 Integrations	Integrations Salesforce Zapier BugHerd CS-Cart Store Builder Freshdesk GitLab HubSpot CRM Insightly LiveChat Magento Mention OpenCart PrestaShop Shopify Slack Squarespace WooCommerce WordPress Wufoo Zoho CRM Show More Integrations View All 2 Integrations
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