Routee

Routee

AMD Telecom
5.0 out of 5 stars
Telgorithm

Telgorithm

Telgorithm, Inc.
4.9 out of 5 stars
Routee Telgorithm

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Routee:

About

Routee is an intelligent omnichannel communication platform (CPaaS) offering advanced Web and API automation for all industries worldwide. Powered by AMD Telecom’s robust infrastructure, Routee's services enable businesses to optimize their marketing & business processes. -SMS Marketing: tailor-made messages based on customers' individual preferences -Email Marketing: personalized newsletters & email campaigns based on an audience's behavioral data -Transactional Email: automated emails to customers on important data regarding their transactions -Marketing Automation: rich forms & customer data capture, automation of repetitive marketing tasks, and tracking of marketing campaigns -Two Factor Authentication: a second layer of security with fallback through SMS, Voice, Viber & Missed Call -Cloud IVR: multilingual capabilities, turning speech into text, & text to human-sounding speech -Push Notification: personalized web & mobile push notifications, based on segmentation and user
Telgorithm:

About

Telgorithm is a next gen A2P text messaging API provider and the only to automate the entire SMS & MMS journey from compliance to deliverability, enabling Software Providers to grow revenue and improve customer experience. Founded by telecom industry experts who saw a massive need to set a new standard in the cloud communication space, Telgorithm’s mission is to offer a more reliable and transparent business text messaging service for your software or application. Telgorithm has built automations for the new required path of managing 10DLC messaging, and guarantees message deliverability with its unique, patent-pending throughput/rate limit management tech. Telgorithm is the future of A2P text messaging for any software or app offering SMS & MMS messaging to their customers today. Product Features: Auto Registration Auto Number Migration Smart Queueing (Automated TCR/Carrier Rate Limit Management) Message Prioritization Time Routing Advanced Reporting Number Verification
Routee:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Telgorithm:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Routee:

Audience

Businesses around the world
Telgorithm:

Audience

Companies that need a reliable messaging API provider, support with High Volume Text Messaging, Business Text Messaging, A2P 10DLC Registration and Campaign Vetting Support, in need of a Hosted Text Message Provider
Routee:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Telgorithm:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Routee:

API

Offers API Not Supported
Telgorithm:

API

Offers API Supported
Routee:

Screenshots and Videos

Telgorithm:

Screenshots and Videos

Routee:

Pricing

$0.01 one-time fee
Free subscription then price based on usage
Free Version Not Supported
Free Trial Not Supported
Telgorithm:

Pricing

$0.00500 / SMS on 10DLC
See pricing page for details.
Free Version Not Supported
Free Trial Not Supported
Routee:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
Telgorithm:

Reviews/Ratings

Overall 4.9 / 5
ease 4.9 / 5
features 4.5 / 5
design 4.7 / 5
support 4.9 / 5
Routee:

Pros & Cons from Real Users

Pros

  • Routee is the ideal way to reach the customer. It makes SMS marketing very seamless and efficient. It helps to enhance communication. Implementation of Routee in campaign is easy.
  • Easy to use platform Extremely quick and helpful customer support Integrated with our CRM

Cons

  • I enjoyed using Routee, it great for marketing purposes.
  • First top up may take up to 3 days to be processed
Telgorithm:

Pros & Cons from Real Users

Pros

  • Telgorithm was extremely responsive during the onboarding process. Their team worked very closely with us in understanding general SMS compliance and building the framework for our submissions to TCR. They are also very good at prompting the regulators to approve new campaign submissions faster.
  • Since our company has started using Telgorithm, almost all of the workflows I need have gotten quicker and much more efficient. The timeline and support to get 10DLC registrations across the line is top-notch. The overall support for hosting numbers and ensuring text message delivery is super fast. We have been able to get both registrations and delivery issues resolves within just a few hours! Not only are they saving our team time, but they are also saving our customers time.
  • Integrating with Telgorithm was fast and easy, even for our case, where we built out additional custom capabilities due to supporting multiple providers, and we were able to get customers using the system within two weeks. Their support team is fantastic and unmatched compared to any alternatives we have used in the past. It's wonderful to work with a team that is not only responsive but highly educated in the A2P 10DLC space, that can answer questions, even complicated ones, quickly. Their system is also proactive, and they have saved us hundreds of dollars in the first few weeks of use by alerting us to customers approaching their campaign limits. Overall, our campaign turnaround times have been less than 72 hours, and we've been able to get campaigns approved that other companies would never give us details on why they were getting rejected.
  • Telgorithm has proven to be a highly reliable and knowledgeable partner. Their team provides clear guidance, excellent communication, and prompt support whenever needed. They’ve simplified SMS compliance and delivery, ensuring everything runs smoothly behind the scenes.
  • Ease of integration. Very helpful customer service. They were there for us when we were just starting out and they've continued to grow with us.

Cons

  • The Campaign Registry api is not very fun to interface with but that's outside of Telgorithm's sphere of influence. It's also a necessity in order to manage your SMS compliance properly.
  • It would be helpful to have more specific delivery error codes if messages do fail. Also, it would be very helpful is there was an easy way to host phone numbers in Telgorithm, rather than going through the API/running a hosting command on the backend.
  • While the product has a solid API and documentation to work with, the UI doesn't support as many features as the API, meaning a larger engineering effort is required to support auxiliary use cases, such as number porting and hosting.
  • Compliance nuances can be complex, but Telgorithm does a great job making them easy to understand.
  • Everything has been great. There have been times when they didn't have a solution we needed and they've been honest and helpful.
Routee:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Telgorithm:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Routee:

Company Information

AMD Telecom
Founded: 2001
Greece
www.routee.net
Telgorithm:

Company Information

Telgorithm, Inc.
Founded: 2021
United States
www.telgorithm.com
Routee:

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Routee:

Categories

Telgorithm:

Categories

Routee:

Authentication Features

Biometric Not Supported
Credential Management Supported
Knowledge-Based Authentication Supported
Mobile Authentication Supported
Multifactor Authentication Supported
Out-of-Band Authentication Supported
Policy Management Supported
Self Service Portal Supported
Single Sign On Supported
Social Sign On Not Supported

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Not Supported
Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Not Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Not Supported
Template Management Supported
WYSIWYG Email Editor Not Supported

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Supported
Phone Key Input Supported
Survey Management Supported
Text to Speech Supported
Voice Customization Supported
Voice Mail Supported

Marketing Automation Features

A/B Testing Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Not Supported
Landing Pages / Web Forms Not Supported
Lead Scoring Supported
Sales Intelligence Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Not Supported
Website Visitor Tracking Supported

Push Notifications Features

A/B Testing Supported
Analytics Supported
Campaign Segmentation Supported
Contextual Targeting Supported
Device Targeting Supported
Expiry Notifications Supported
Geo Targeting Supported
Mobile Notifications Supported
Notification Scheduling Supported
Visual Notifications Supported
Web Notifications Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Transactional Email Features

A/B Testing Supported
Contact Database Supported
Dynamic Content Not Supported
Email Monitoring Supported
Mailing List Management Supported
Reporting/Analytics Supported
Spam Check Supported
Template Management Supported
Telgorithm:

API Management Features

Access Control Not Supported
Analytics Supported
API Design Not Supported
API Lifecycle Management Not Supported
Dashboard Supported
Developer Portal Supported
Testing Management Not Supported
Threat Protection Not Supported
Traffic Control Not Supported
Version Control Not Supported
Routee:

Integrations

BugHerd Supported
CS-Cart Store Builder Supported
Casa Systems Supported
Cisco Webex Supported
ClickFunnels Supported
Discord Supported
Drupal Supported
Facebook Supported
FogBugz Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Insightly Supported
LinkedIn Supported
Olark Supported
OpenCart Supported
Pure Chat Supported
RD Station Supported
Slack Supported
Wufoo Supported
Zapier Supported
Telgorithm:

Integrations

BugHerd Not Supported
CS-Cart Store Builder Not Supported
Casa Systems Not Supported
Cisco Webex Not Supported
ClickFunnels Not Supported
Discord Not Supported
Drupal Not Supported
Facebook Not Supported
FogBugz Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Insightly Not Supported
LinkedIn Not Supported
Olark Not Supported
OpenCart Not Supported
Pure Chat Not Supported
RD Station Not Supported
Slack Not Supported
Wufoo Not Supported
Zapier Not Supported
Routee:
Claim Routee and update features and information
Claim Routee and update features and information
Telgorithm:
Claim Telgorithm and update features and information
Claim Telgorithm and update features and information