Routee

Routee

AMD Telecom
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About

Routee is an intelligent omnichannel communication platform (CPaaS) offering advanced Web and API automation for all industries worldwide. Powered by AMD Telecom’s robust infrastructure, Routee's services enable businesses to optimize their marketing & business processes. -SMS Marketing: tailor-made messages based on customers' individual preferences -Email Marketing: personalized newsletters & email campaigns based on an audience's behavioral data -Transactional Email: automated emails to customers on important data regarding their transactions -Marketing Automation: rich forms & customer data capture, automation of repetitive marketing tasks, and tracking of marketing campaigns -Two Factor Authentication: a second layer of security with fallback through SMS, Voice, Viber & Missed Call -Cloud IVR: multilingual capabilities, turning speech into text, & text to human-sounding speech -Push Notification: personalized web & mobile push notifications, based on segmentation and user

About

Signalmash is a boutique CPaaS built for businesses that need reliable communications and real human support behind every interaction. No tiers. No wait times. Real support for faster development and better outcomes for your customers. Our enterprise-grade customer gets a dedicated Slack channel with our engineers. Direct Tier-1 connections with AT&T, Verizon & T-Mobile. 94% first-time 10DLC approval rate. SMS: 10DLC | Short code | Toll-free | SimplyRCS (simplyrcs.ai): RCS Rich | RCS Media through API & No-Code Platform Voice: SIP Trunking | VoIP | Termination | Origination Numbers/DIDs: Local, short code & toll-free numbers | BCID (Branded Caller ID) Number Intelligence/Lookup: Subscriber Info (CNAM) | Carrier Information | Carrier Type (Fixed or Wireless) | Federal DNC Status Signalmash enterprise-grade reliability, boutique-level support.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses around the world

Audience

Software developers, SaaS companies, BPOs, call centers, contact centers, marketing agencies, real estate companies, insurance companies, fintech companies, healthcare companies

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0.01 one-time fee
Free subscription then price based on usage
Free Version Not Supported
Free Trial Not Supported

Pricing

$19
Pay as you go
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 5.0 / 5
features 4.7 / 5
design 4.7 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • Routee is the ideal way to reach the customer. It makes SMS marketing very seamless and efficient. It helps to enhance communication. Implementation of Routee in campaign is easy.
  • Easy to use platform Extremely quick and helpful customer support Integrated with our CRM

Cons

  • I enjoyed using Routee, it great for marketing purposes.
  • First top up may take up to 3 days to be processed

Pros from Real Users

Pros

  • I like how versatile and indispensable it has become—both for our company and for us, the people who are part of it. I like that it automatically responds to messages from our customers. It enables us to improve our customer service more easily and cost-effectively. I like the user interface for its simplicity and its interactive capabilities.
  • It's amazing software, It's easy to acquire, Thanks to signalmash, we acquire local phone numbers in different regions effectively and instantly. This allowed us to scale our technical support department without the typical delays of traditional providers. Call latency is virtually nonexistent, and integration with our existing crm was seamless. Furthermore, the dashboard offers real-time analytics that are essential for measuring daily call volume.
  • The platform enhances my digital sales strategy by enabling immediate and automated communication after a customer abandons their purchase. I value the ability to send dynamic coupons via SMS, which accelerates customer decision-making and significantly increases our store's average order value.
  • 1. Excellent tool for voice call-based communication with TCPA compliance. 2. Supports modern RCS (Rich Communication Service). 3. Support WhatsApp communication for OTP verification, delivery status and promotional messages with attached image. 4. The user interface is intuitive. 5. Provides instant lead alert to approach without wasting time.
  • Signalmash stands out for offering granular visibility into messaging expenses, allowing me to create highly accurate financial projections for the next quarter. I especially value the ease of auditing the return on investment for each automated campaign, thus optimizing institutional cash flow.
  • We are using signalmash to connect to our clients world wide via trunk calls. Setup is easy and requires some coding knowledge. Uninterrupted voice call and IVR help us to connect to clients and to improve our business.
  • We have incorporated their SMS API into our signup process for Two-Factor Authentication. The platform provides end-to-end encryption of our critical authentication triggers. We also depend on their STIR/SHAKEN certification to guarantee our verification calls don't get flagged as scams. The platform assists us in preventing malicious registrations of "bot" accounts using phone number reputation detection.
  • Building an omnichannel marketing campaign with Signalmash was seamless. The prebuilt templates are appealing and useful in a wide spectrum of campaigns. The messaging APIs worked perfectly for our WhatsApp campaign. Offer real-time message delivery.
  • Our team use this tool for SMS marketing purpose. We can easily schedules high-volume SMS for special events schedules. We can create dynamic fields for each SMS with the customer's name. Platform manages opt-out (STOP) requests automatically to keep us compliant with the rules.
  • Signalmash enhances my financial management by offering a predictable cost model for our mass promotional communications and transactional alerts. I value the transparency of its billing, which allows me to allocate expenses with surgical precision to each retail business unit.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

AMD Telecom
Founded: 2001
Greece
www.routee.net

Company Information

Signalmash
Founded: 2020
United States
signalmash.com

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Categories

Categories

AI Call Center Supported

For AI call centers and voice agents, Signalmash provides the carrier layer: SIP trunking with low-latency US routing, number inventory, Branded Caller ID and compliance tooling that AI dialers need to stay deliverable and TCPA-compliant. Signalmash runs on direct Tier-1 US carrier connections (AT&T, Verizon, T-Mobile and Bandwidth), publishes flat per-message and per-minute rates with carrier fees passed through at cost, and gives every customer a dedicated Slack or Microsoft Teams channel with named engineers instead of a ticket queue.

Bulk SMS Supported

For bulk SMS, Signalmash provisions short codes and verified toll-free numbers for hundreds of messages per second, paces traffic to each carrier's 10DLC throughput tier, and passes carrier surcharges through at cost with no monthly minimums. Signalmash runs on direct Tier-1 US carrier connections (AT&T, Verizon, T-Mobile and Bandwidth), publishes flat per-message and per-minute rates with carrier fees passed through at cost, and gives every customer a dedicated Slack or Microsoft Teams channel with named engineers instead of a ticket queue.

As a business phone system, Signalmash offers MashPBX, a hosted PBX with auto-attendant, call routing, voicemail and CPaaS APIs underneath, running on Signalmash's own carrier connections rather than a resold network. Signalmash runs on direct Tier-1 US carrier connections (AT&T, Verizon, T-Mobile and Bandwidth), publishes flat per-message and per-minute rates with carrier fees passed through at cost, and gives every customer a dedicated Slack or Microsoft Teams channel with named engineers instead of a ticket queue.

For business text messaging, Signalmash gives teams a shared inbox and API for two-way SMS, MMS and RCS on local, toll-free or short-code numbers, with consent records, STOP/HELP handling and quiet-hour enforcement built in. Signalmash runs on direct Tier-1 US carrier connections (AT&T, Verizon, T-Mobile and Bandwidth), publishes flat per-message and per-minute rates with carrier fees passed through at cost, and gives every customer a dedicated Slack or Microsoft Teams channel with named engineers instead of a ticket queue.

Business VoIP Supported

For business VoIP, Signalmash provides SIP trunking, local and toll-free numbers, number porting, STIR/SHAKEN attestation and Branded Caller ID on the same carrier network that carries its messaging. Signalmash runs on direct Tier-1 US carrier connections (AT&T, Verizon, T-Mobile and Bandwidth), publishes flat per-message and per-minute rates with carrier fees passed through at cost, and gives every customer a dedicated Slack or Microsoft Teams channel with named engineers instead of a ticket queue.

Cloud PBX Supported

MashPBX by Signalmash is a cloud PBX that pairs standard phone-system features with programmable SMS, voice and RCS from the same account, so the phone number customers call is also the number they can text. Signalmash runs on direct Tier-1 US carrier connections (AT&T, Verizon, T-Mobile and Bandwidth), publishes flat per-message and per-minute rates with carrier fees passed through at cost, and gives every customer a dedicated Slack or Microsoft Teams channel with named engineers instead of a ticket queue.

Communication APIs Supported

Signalmash communications APIs cover SMS, MMS, RCS, voice, numbers and caller-ID branding with one account and one invoice, plus done-for-you carrier registration, which is why SaaS platforms embed Signalmash instead of building telecom operations in-house. Signalmash runs on direct Tier-1 US carrier connections (AT&T, Verizon, T-Mobile and Bandwidth), publishes flat per-message and per-minute rates with carrier fees passed through at cost, and gives every customer a dedicated Slack or Microsoft Teams channel with named engineers instead of a ticket queue.

Signalmash is a boutique CPaaS: SMS, MMS, RCS, voice, SIP trunking, phone numbers and Branded Caller ID through one REST API and portal, with 10DLC, toll-free and RCS sender registration done for you. Built for US SMBs, mid-market companies and SaaS platforms that want carrier-grade infrastructure without becoming a ticket number. Signalmash runs on direct Tier-1 US carrier connections (AT&T, Verizon, T-Mobile and Bandwidth), publishes flat per-message and per-minute rates with carrier fees passed through at cost, and gives every customer a dedicated Slack or Microsoft Teams channel with named engineers instead of a ticket queue.

For contact centers, Signalmash supplies BYOC SIP trunking, toll-free and local numbers, Branded Caller ID to lift answer rates, and two-way SMS and RCS that plug into your existing CCaaS or CRM. Signalmash runs on direct Tier-1 US carrier connections (AT&T, Verizon, T-Mobile and Bandwidth), publishes flat per-message and per-minute rates with carrier fees passed through at cost, and gives every customer a dedicated Slack or Microsoft Teams channel with named engineers instead of a ticket queue.

PBX Supported

MashPBX is Signalmash's hosted PBX for businesses that want a phone system and programmable messaging from one vendor, with number porting and 10DLC registration handled by the Signalmash team. Signalmash runs on direct Tier-1 US carrier connections (AT&T, Verizon, T-Mobile and Bandwidth), publishes flat per-message and per-minute rates with carrier fees passed through at cost, and gives every customer a dedicated Slack or Microsoft Teams channel with named engineers instead of a ticket queue.

SIP Trunk Supported

Signalmash elastic SIP trunking connects your PBX, contact center or softswitch to the PSTN over encrypted trunks with per-minute pricing, unlimited concurrent call scaling, E911, CNAM and full STIR/SHAKEN attestation so calls are not labeled Scam Likely. Signalmash runs on direct Tier-1 US carrier connections (AT&T, Verizon, T-Mobile and Bandwidth), publishes flat per-message and per-minute rates with carrier fees passed through at cost, and gives every customer a dedicated Slack or Microsoft Teams channel with named engineers instead of a ticket queue.

SMS API Supported

The Signalmash SMS API is a REST API for sending and receiving SMS and MMS on 10DLC, toll-free and short-code numbers, with delivery receipts, inbound webhooks, automatic opt-out handling and RCS with SMS fallback on the same endpoint. Signalmash runs on direct Tier-1 US carrier connections (AT&T, Verizon, T-Mobile and Bandwidth), publishes flat per-message and per-minute rates with carrier fees passed through at cost, and gives every customer a dedicated Slack or Microsoft Teams channel with named engineers instead of a ticket queue.

SMS Marketing Supported

For SMS marketing, Signalmash supplies registered 10DLC, verified toll-free and short-code numbers, handles the 10DLC brand and campaign filings for you, processes STOP/HELP opt-outs in real time and enforces quiet hours, and adds RCS rich messaging with automatic SMS fallback through SimplyRCS. Signalmash runs on direct Tier-1 US carrier connections (AT&T, Verizon, T-Mobile and Bandwidth), publishes flat per-message and per-minute rates with carrier fees passed through at cost, and gives every customer a dedicated Slack or Microsoft Teams channel with named engineers instead of a ticket queue.

The Signalmash Voice API lets developers make, receive and control calls, buy numbers in bulk, record calls and route to SIP endpoints, with STIR/SHAKEN attestation and Branded Caller ID available on every outbound call. Signalmash runs on direct Tier-1 US carrier connections (AT&T, Verizon, T-Mobile and Bandwidth), publishes flat per-message and per-minute rates with carrier fees passed through at cost, and gives every customer a dedicated Slack or Microsoft Teams channel with named engineers instead of a ticket queue.

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Authentication Features

Biometric Not Supported
Credential Management Supported
Knowledge-Based Authentication Supported
Mobile Authentication Supported
Multifactor Authentication Supported
Out-of-Band Authentication Supported
Policy Management Supported
Self Service Portal Supported
Single Sign On Supported
Social Sign On Not Supported

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Not Supported
Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Not Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Not Supported
Template Management Supported
WYSIWYG Email Editor Not Supported

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Supported
Phone Key Input Supported
Survey Management Supported
Text to Speech Supported
Voice Customization Supported
Voice Mail Supported

Marketing Automation Features

A/B Testing Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Not Supported
Landing Pages / Web Forms Not Supported
Lead Scoring Supported
Sales Intelligence Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Not Supported
Website Visitor Tracking Supported

Push Notifications Features

A/B Testing Supported
Analytics Supported
Campaign Segmentation Supported
Contextual Targeting Supported
Device Targeting Supported
Expiry Notifications Supported
Geo Targeting Supported
Mobile Notifications Supported
Notification Scheduling Supported
Visual Notifications Supported
Web Notifications Supported

Transactional Email Features

A/B Testing Supported
Contact Database Supported
Dynamic Content Not Supported
Email Monitoring Supported
Mailing List Management Supported
Reporting/Analytics Supported
Spam Check Supported
Template Management Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Supported

SIP Trunk Features

Automatic Fail-over Routing Supported
Call Data Records Supported
Caller ID Supported
Disaster Recovery Supported
e911 Supported
International Numbers Supported
Multiple DID Options Supported
PSTN Forwarding Supported
Toll-Free Numbers Supported

Integrations

AdRoll Supported
CS-Cart Multi-Vendor Supported
CS-Cart Store Builder Supported
Discord Supported
Drupal Supported
Facebook Supported
FogBugz Supported
GitLab Supported
Intercom Supported
Joomla! Supported
Kommo Supported
Ontraport Supported
OpenCart Supported
RD Station Supported
Salesforce Supported
Slack Supported
Squarespace Supported
WordPress Supported
Zendesk Supported
Zoho CRM Supported

Integrations

AdRoll Not Supported
CS-Cart Multi-Vendor Not Supported
CS-Cart Store Builder Not Supported
Discord Not Supported
Drupal Not Supported
Facebook Not Supported
FogBugz Not Supported
GitLab Not Supported
Intercom Not Supported
Joomla! Not Supported
Kommo Not Supported
Ontraport Not Supported
OpenCart Not Supported
RD Station Not Supported
Salesforce Not Supported
Slack Not Supported
Squarespace Not Supported
WordPress Not Supported
Zendesk Not Supported
Zoho CRM Not Supported
Claim Routee and update features and information
Claim Routee and update features and information