Routee

Routee

AMD Telecom
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About

Routee is an intelligent omnichannel communication platform (CPaaS) offering advanced Web and API automation for all industries worldwide. Powered by AMD Telecom’s robust infrastructure, Routee's services enable businesses to optimize their marketing & business processes. -SMS Marketing: tailor-made messages based on customers' individual preferences -Email Marketing: personalized newsletters & email campaigns based on an audience's behavioral data -Transactional Email: automated emails to customers on important data regarding their transactions -Marketing Automation: rich forms & customer data capture, automation of repetitive marketing tasks, and tracking of marketing campaigns -Two Factor Authentication: a second layer of security with fallback through SMS, Voice, Viber & Missed Call -Cloud IVR: multilingual capabilities, turning speech into text, & text to human-sounding speech -Push Notification: personalized web & mobile push notifications, based on segmentation and user

About

Signalmash is a boutique CPaaS built for businesses that need reliable communications and real human support behind every interaction. No tiers. No wait times. Real support for faster development and better outcomes for your customers. Our enterprise-grade customer gets a dedicated Slack channel with our engineers. Direct Tier-1 connections with AT&T, Verizon & T-Mobile. 94% first-time 10DLC approval rate. SMS: 10DLC | Short code | Toll-free | SimplyRCS (simplyrcs.ai): RCS Rich | RCS Media through API & No-Code Platform Voice: SIP Trunking | VoIP | Termination | Origination Numbers/DIDs: Local, short code & toll-free numbers | BCID (Branded Caller ID) Number Intelligence/Lookup: Subscriber Info (CNAM) | Carrier Information | Carrier Type (Fixed or Wireless) | Federal DNC Status Signalmash enterprise-grade reliability, boutique-level support.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses around the world

Audience

Software developers, SaaS companies, BPOs, call centers, contact centers, marketing agencies, real estate companies, insurance companies, fintech companies, healthcare companies

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$0.01 one-time fee
Free subscription then price based on usage
Free Version
Free Trial

Pricing

$19
Pay as you go
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 5.0 / 5
features 4.7 / 5
design 4.7 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • Routee is the ideal way to reach the customer. It makes SMS marketing very seamless and efficient. It helps to enhance communication. Implementation of Routee in campaign is easy.
  • Easy to use platform Extremely quick and helpful customer support Integrated with our CRM

Cons

  • I enjoyed using Routee, it great for marketing purposes.
  • First top up may take up to 3 days to be processed

Pros from Real Users

Pros

  • I like how versatile and indispensable it has become—both for our company and for us, the people who are part of it. I like that it automatically responds to messages from our customers. It enables us to improve our customer service more easily and cost-effectively. I like the user interface for its simplicity and its interactive capabilities.
  • It's amazing software, It's easy to acquire, Thanks to signalmash, we acquire local phone numbers in different regions effectively and instantly. This allowed us to scale our technical support department without the typical delays of traditional providers. Call latency is virtually nonexistent, and integration with our existing crm was seamless. Furthermore, the dashboard offers real-time analytics that are essential for measuring daily call volume.
  • The platform enhances my digital sales strategy by enabling immediate and automated communication after a customer abandons their purchase. I value the ability to send dynamic coupons via SMS, which accelerates customer decision-making and significantly increases our store's average order value.
  • 1. Excellent tool for voice call-based communication with TCPA compliance. 2. Supports modern RCS (Rich Communication Service). 3. Support WhatsApp communication for OTP verification, delivery status and promotional messages with attached image. 4. The user interface is intuitive. 5. Provides instant lead alert to approach without wasting time.
  • Signalmash stands out for offering granular visibility into messaging expenses, allowing me to create highly accurate financial projections for the next quarter. I especially value the ease of auditing the return on investment for each automated campaign, thus optimizing institutional cash flow.
  • We are using signalmash to connect to our clients world wide via trunk calls. Setup is easy and requires some coding knowledge. Uninterrupted voice call and IVR help us to connect to clients and to improve our business.
  • We have incorporated their SMS API into our signup process for Two-Factor Authentication. The platform provides end-to-end encryption of our critical authentication triggers. We also depend on their STIR/SHAKEN certification to guarantee our verification calls don't get flagged as scams. The platform assists us in preventing malicious registrations of "bot" accounts using phone number reputation detection.
  • Building an omnichannel marketing campaign with Signalmash was seamless. The prebuilt templates are appealing and useful in a wide spectrum of campaigns. The messaging APIs worked perfectly for our WhatsApp campaign. Offer real-time message delivery.
  • Our team use this tool for SMS marketing purpose. We can easily schedules high-volume SMS for special events schedules. We can create dynamic fields for each SMS with the customer's name. Platform manages opt-out (STOP) requests automatically to keep us compliant with the rules.
  • Signalmash enhances my financial management by offering a predictable cost model for our mass promotional communications and transactional alerts. I value the transparency of its billing, which allows me to allocate expenses with surgical precision to each retail business unit.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

AMD Telecom
Founded: 2001
Greece
www.routee.net

Company Information

Signalmash
Founded: 2020
United States
signalmash.com

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Categories

Categories

For AI call centers and voice agents, Signalmash provides the carrier layer: SIP trunking with low-latency US routing, number inventory, Branded Caller ID and compliance tooling that AI dialers need to stay deliverable and TCPA-compliant. Signalmash runs on direct Tier-1 US carrier connections (AT&T, Verizon, T-Mobile and Bandwidth), publishes flat per-message and per-minute rates with carrier fees passed through at cost, and gives every customer a dedicated Slack or Microsoft Teams channel with named engineers instead of a ticket queue.

For bulk SMS, Signalmash provisions short codes and verified toll-free numbers for hundreds of messages per second, paces traffic to each carrier's 10DLC throughput tier, and passes carrier surcharges through at cost with no monthly minimums. Signalmash runs on direct Tier-1 US carrier connections (AT&T, Verizon, T-Mobile and Bandwidth), publishes flat per-message and per-minute rates with carrier fees passed through at cost, and gives every customer a dedicated Slack or Microsoft Teams channel with named engineers instead of a ticket queue.

As a business phone system, Signalmash offers MashPBX, a hosted PBX with auto-attendant, call routing, voicemail and CPaaS APIs underneath, running on Signalmash's own carrier connections rather than a resold network. Signalmash runs on direct Tier-1 US carrier connections (AT&T, Verizon, T-Mobile and Bandwidth), publishes flat per-message and per-minute rates with carrier fees passed through at cost, and gives every customer a dedicated Slack or Microsoft Teams channel with named engineers instead of a ticket queue.

For business text messaging, Signalmash gives teams a shared inbox and API for two-way SMS, MMS and RCS on local, toll-free or short-code numbers, with consent records, STOP/HELP handling and quiet-hour enforcement built in. Signalmash runs on direct Tier-1 US carrier connections (AT&T, Verizon, T-Mobile and Bandwidth), publishes flat per-message and per-minute rates with carrier fees passed through at cost, and gives every customer a dedicated Slack or Microsoft Teams channel with named engineers instead of a ticket queue.

For business VoIP, Signalmash provides SIP trunking, local and toll-free numbers, number porting, STIR/SHAKEN attestation and Branded Caller ID on the same carrier network that carries its messaging. Signalmash runs on direct Tier-1 US carrier connections (AT&T, Verizon, T-Mobile and Bandwidth), publishes flat per-message and per-minute rates with carrier fees passed through at cost, and gives every customer a dedicated Slack or Microsoft Teams channel with named engineers instead of a ticket queue.

MashPBX by Signalmash is a cloud PBX that pairs standard phone-system features with programmable SMS, voice and RCS from the same account, so the phone number customers call is also the number they can text. Signalmash runs on direct Tier-1 US carrier connections (AT&T, Verizon, T-Mobile and Bandwidth), publishes flat per-message and per-minute rates with carrier fees passed through at cost, and gives every customer a dedicated Slack or Microsoft Teams channel with named engineers instead of a ticket queue.

Signalmash communications APIs cover SMS, MMS, RCS, voice, numbers and caller-ID branding with one account and one invoice, plus done-for-you carrier registration, which is why SaaS platforms embed Signalmash instead of building telecom operations in-house. Signalmash runs on direct Tier-1 US carrier connections (AT&T, Verizon, T-Mobile and Bandwidth), publishes flat per-message and per-minute rates with carrier fees passed through at cost, and gives every customer a dedicated Slack or Microsoft Teams channel with named engineers instead of a ticket queue.

Signalmash is a boutique CPaaS: SMS, MMS, RCS, voice, SIP trunking, phone numbers and Branded Caller ID through one REST API and portal, with 10DLC, toll-free and RCS sender registration done for you. Built for US SMBs, mid-market companies and SaaS platforms that want carrier-grade infrastructure without becoming a ticket number. Signalmash runs on direct Tier-1 US carrier connections (AT&T, Verizon, T-Mobile and Bandwidth), publishes flat per-message and per-minute rates with carrier fees passed through at cost, and gives every customer a dedicated Slack or Microsoft Teams channel with named engineers instead of a ticket queue.

For contact centers, Signalmash supplies BYOC SIP trunking, toll-free and local numbers, Branded Caller ID to lift answer rates, and two-way SMS and RCS that plug into your existing CCaaS or CRM. Signalmash runs on direct Tier-1 US carrier connections (AT&T, Verizon, T-Mobile and Bandwidth), publishes flat per-message and per-minute rates with carrier fees passed through at cost, and gives every customer a dedicated Slack or Microsoft Teams channel with named engineers instead of a ticket queue.

PBX

MashPBX is Signalmash's hosted PBX for businesses that want a phone system and programmable messaging from one vendor, with number porting and 10DLC registration handled by the Signalmash team. Signalmash runs on direct Tier-1 US carrier connections (AT&T, Verizon, T-Mobile and Bandwidth), publishes flat per-message and per-minute rates with carrier fees passed through at cost, and gives every customer a dedicated Slack or Microsoft Teams channel with named engineers instead of a ticket queue.

Signalmash elastic SIP trunking connects your PBX, contact center or softswitch to the PSTN over encrypted trunks with per-minute pricing, unlimited concurrent call scaling, E911, CNAM and full STIR/SHAKEN attestation so calls are not labeled Scam Likely. Signalmash runs on direct Tier-1 US carrier connections (AT&T, Verizon, T-Mobile and Bandwidth), publishes flat per-message and per-minute rates with carrier fees passed through at cost, and gives every customer a dedicated Slack or Microsoft Teams channel with named engineers instead of a ticket queue.

The Signalmash SMS API is a REST API for sending and receiving SMS and MMS on 10DLC, toll-free and short-code numbers, with delivery receipts, inbound webhooks, automatic opt-out handling and RCS with SMS fallback on the same endpoint. Signalmash runs on direct Tier-1 US carrier connections (AT&T, Verizon, T-Mobile and Bandwidth), publishes flat per-message and per-minute rates with carrier fees passed through at cost, and gives every customer a dedicated Slack or Microsoft Teams channel with named engineers instead of a ticket queue.

For SMS marketing, Signalmash supplies registered 10DLC, verified toll-free and short-code numbers, handles the 10DLC brand and campaign filings for you, processes STOP/HELP opt-outs in real time and enforces quiet hours, and adds RCS rich messaging with automatic SMS fallback through SimplyRCS. Signalmash runs on direct Tier-1 US carrier connections (AT&T, Verizon, T-Mobile and Bandwidth), publishes flat per-message and per-minute rates with carrier fees passed through at cost, and gives every customer a dedicated Slack or Microsoft Teams channel with named engineers instead of a ticket queue.

The Signalmash Voice API lets developers make, receive and control calls, buy numbers in bulk, record calls and route to SIP endpoints, with STIR/SHAKEN attestation and Branded Caller ID available on every outbound call. Signalmash runs on direct Tier-1 US carrier connections (AT&T, Verizon, T-Mobile and Bandwidth), publishes flat per-message and per-minute rates with carrier fees passed through at cost, and gives every customer a dedicated Slack or Microsoft Teams channel with named engineers instead of a ticket queue.

SMS Marketing Features

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Authentication Features

Biometric
Credential Management
Knowledge-Based Authentication
Mobile Authentication
Multifactor Authentication
Out-of-Band Authentication
Policy Management
Self Service Portal
Single Sign On
Social Sign On

Email Marketing Features

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

IVR Features

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Marketing Automation Features

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Push Notifications Features

A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications

Transactional Email Features

A/B Testing
Contact Database
Dynamic Content
Email Monitoring
Mailing List Management
Reporting/Analytics
Spam Check
Template Management

SMS Marketing Features

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Business Phone Systems Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX Features

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk Features

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
e911
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers

Integrations

ActiveCampaign
CS-Cart Multi-Vendor
ClickFunnels
Discord
Drupal
Facebook
GitHub
GitLab
Joomla!
Kommo
Mattermost
PrestaShop
Pure Chat
Salesforce Marketing Cloud Account Engagement
Shopify
Slack
Stackreaction
WooCommerce
Zapier
Zoho CRM

Integrations

ActiveCampaign
CS-Cart Multi-Vendor
ClickFunnels
Discord
Drupal
Facebook
GitHub
GitLab
Joomla!
Kommo
Mattermost
PrestaShop
Pure Chat
Salesforce Marketing Cloud Account Engagement
Shopify
Slack
Stackreaction
WooCommerce
Zapier
Zoho CRM
Claim Routee and update features and information
Claim Routee and update features and information