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About

The complete omni-channel commerce solution for your business, B2C & B2B - built upon experience, built to be future-proof. Designed to keep your sites up and running, ROC handles product catalogs with millions of SKUs. Take full control of the flow of product content with powerful Product Information Management capabilities. Get the functionality and flexibility you’ve been looking for in an e-commerce—B2C & B2B. From customized shipping offers to item level discounts, we’ve got it covered. Run multiple sales and promotions with ease. Everyone has legacy systems and unique business needs. ROC enables you to meet the demands of today and add functionality tailored to your specific needs without having to reinvent the wheel. Start and grow on your own schedule.

About

TrueCommerce is the only electronic data interchange (EDI) provider that offers a true one-stop shopping solution for EDI compliance. Affordable, robust, and easy-to-use, TrueCommerce EDI Solution streamlines order processing, reduces manual data-entry errors, and increases employee productivity. The company's core software product, TrueCommerce EDI Transaction Manager, supports any trading partner using ANSI ASC X12 EDI standards and converts business documents (e.g. purchase orders and invoices) into an EDI-compliant format.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

eCommerce companies

Audience

TrueCommerce helps organizations of all sizes to cost-efficiently establish, maintain, and grow their customer relationships by optimizing their supply chain processes.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Pricing can be shared as part of a quote.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.9 / 5
ease 5.0 / 5
features 4.9 / 5
design 5.0 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • The ease of using their system, form the up front training to questions/help on line. As a smaller publisher, I like the fact that they notify me when orders have been placed.
  • The interface is very easy to use. Even the "technology challenged" will not have an issue using it.
  • I love the fact that I can invoice my clients directly through Foundry, and payment is received within a couple of days. I do not have to deal with paperwork or the postal system. Anytime I have a question it is promptly answered and I am made to feel that I am their most important client at that time. Problems are fixed promptly and accurately the first time. The staff is always friendly and professional.
  • TrueCommerce is easy to use, easy to learn and the support is great. You can submit a question online or call for immediate assistance. I have been using this platform for years. The more experience I have, the more I get to know it; plus the agents let you know what they are doing so a lot of the time you can fix things on your end with updates to accounting platforms and integration etc.
  • Very user friendly. I am not great with computers but even I can manage this. Everything is at your fingertips. You don't have to go searching for everything.

Cons

  • None at this time. Sometimes when asking questions I have to dive in deep to find my answers.
  • We don't have any. Everything always works as it should.
  • I don't have anything negative to say, I like all aspects of the company.
  • I still would like to see the ship date in an inbox column. Would be way easier instead of printing every PO.
  • Nothing comes to mind as being a problem. I like all the stuff.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

ROC Commerce
Founded: 2014
United States
www.roccommerce.com

Company Information

TrueCommerce
Founded: 1995
United States
www.truecommerce.com

Alternatives

Alternatives

Elevate EDI

Elevate EDI

EDI Support LLC
Kentro

Kentro

Kentro.io

Categories

B2B eCommerce Supported
eCommerce Supported

Categories

B2B eCommerce Supported
B2B Gateways Supported
Distribution Supported
Dropshipping Supported
EDI Supported
Order Entry Supported
Order Fulfillment Supported
Order Management Supported
PIM Supported
Purchase Order Supported

Dropshipping Features

Analytics / Reporting Supported
Customer Service Management Not Supported
eCommerce Integration Not Supported
Order Management Supported
Price Optimization Not Supported
Product Information Management (PIM) Not Supported
Shipment Tracking Supported
Sourcing Management Supported
Supplier Management Supported

EDI Features

Archiving & Retention Supported
AS2 Applications Supported
AS2 Specification Compliance Supported
Certificate Management Supported
Configuration Data Searching Supported
Data Format Translator Supported
Flexible Licensing Supported
Full Logging Supported
Labeling Supported

Order Fulfillment Features

Choose Shipping Service Not Supported
eCommerce Integration Not Supported
Global Shipping Not Supported
Inventory Management Supported
Multi-Channel Support Not Supported
Order Management Not Supported
Production Logistics Not Supported
Recycling Not Supported
Returns Management Not Supported
Supply Chain Management Supported

PIM Features

Content Syndication Supported
Data Modeling Supported
Data Quality Control Supported
Digital Asset Management Supported
Documentation Management Supported
Master Record Management Supported
Version Control Supported

Supply Chain Management Features

Demand Planning Supported
Electronic Data Interchange Supported
Import / Export Management Not Supported
Inventory Management Not Supported
Order Fulfillment Not Supported
Order Management Not Supported
Sales & Operations Planning Not Supported
Shipping Management Not Supported
Supplier Management Not Supported
Transportation Management Not Supported
Warehouse Management Not Supported

Vendor Managed Inventory (VMI) Features

Audit Trail Not Supported
Bin-Level Management Not Supported
Compliance Management Supported
Demand Forecasting Supported
EDI Supported
Lot & Shelf Life Management Not Supported
Performance Metrics Supported
Self-Service Portal Not Supported
Serial Number Control / Management Not Supported
Sourcing Management Supported
Transaction History Supported
Vendor Master Data Management Supported

Integrations

Cybake Not Supported
Epicor Advanced MES Not Supported
Epicor Eclipse Not Supported
Global Shop Solutions Not Supported
InfinityX Not Supported
Microsoft Dynamics 365 Business Central Not Supported
Microsoft Dynamics 365 Finance Not Supported
NetSuite Not Supported
Paccurate Not Supported
QuickBooks Desktop Pro Not Supported
QuickBox Not Supported
SAP Advanced Track and Trace for Pharmaceuticals Not Supported
SAP Ariba Not Supported
SAP Business One Not Supported
SAP Cloud Platform Not Supported
SAP HANA Not Supported
SAP HANA Cloud Not Supported
Sage Intacct Not Supported
Shopify Not Supported
Shopify Plus Not Supported

Integrations

Cybake Supported
Epicor Advanced MES Supported
Epicor Eclipse Supported
Global Shop Solutions Supported
InfinityX Supported
Microsoft Dynamics 365 Business Central Supported
Microsoft Dynamics 365 Finance Supported
NetSuite Supported
Paccurate Supported
QuickBooks Desktop Pro Supported
QuickBox Supported
SAP Advanced Track and Trace for Pharmaceuticals Supported
SAP Ariba Supported
SAP Business One Supported
SAP Cloud Platform Supported
SAP HANA Supported
SAP HANA Cloud Supported
Sage Intacct Supported
Shopify Supported
Shopify Plus Supported
Claim ROC Commerce and update features and information
Claim ROC Commerce and update features and information
Claim TrueCommerce and update features and information
Claim TrueCommerce and update features and information