ROBIN vs. Whatspot Comparison


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About Pave the way for conversational commerce. Deliver outstanding service. Improve CX. Are you ready for conversational commerce? Today’s consumers expect hyper-personalised service conversations, in real-time, in any channel they choose. To deliver on that, companies first need to get their customer service house in order. With The ROBIN Program we help teams improve customer SLAs, work more efficiently, and start selling more. The Program includes a Conversation Console linked to your own data warehouse, plus data-driven Coaching. Once you have service under control, our Growth suite helps you scale. Add more channels. Automate more. Boost performance. And start adapting to conversational commerce — step by step. All questions, from all channels, in one easy-to-use console. No tickets. No queues. No drama. Advanced routing of questions to the right rep, all customer data displayed alongside. Features include dynamic webform and Live chat, customer co-browsing.	About A simple online booking tool for businesses. Book a meeting room, company car or parking space. Reservations using QR codes, nine language versions, public reservations and all in one place. Try the FREE DEMO with the product manager and find out how Whatspot can help you. Have a perfect overview of all your own and your company's bookings in the form of a calendar or daily agenda. It is always at hand on your mobile phone, tablet or computer. Whatspot will quickly and easily help you to find a suitable date for a booking so that it does not clash with others.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience For online stores and etraders looking for e-commerce customer service plus software	Audience Online booking system for businesses wanting to book a meeting room, a company car or a parking space
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing $15 per month Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.9 / 5 ease 4.6 / 5 features 4.3 / 5 design 4.7 / 5 support 4.9 / 5 Read all reviews
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information ROBIN Founded: 2011 Netherlands www.robinhq.com	Company Information Ergotep Founded: 2020 Czech Republic www.whatspot.app
Alternatives Sign In Solutions	Alternatives Flexwhere Dutchview
Flexwhere Dutchview	Flowscape
UnSpot	Flexopus
Oracle Cobrowse Oracle	Dibsido
Fullview View All	anny View All
Categories Co-Browsing Conversational Commerce Customer Service	Categories Appointment Scheduling Hot Desk Booking Meeting Meeting Room Booking System Parking Management Space Management
Show More Features Customer Service Features Alerts / Escalation Appointment Management Call Center Management Email Management Knowledge Base Live Chat Performance Metrics Queue Management Self Service Portal Social Media Integration Surveys & Feedback Virtual Assistant Workflow Management	Show More Features Appointment Scheduling Features Appointment Reminders Automated Scheduling Calendar Sync Client Database Group Scheduling Mobile Access Multi-Location Online Booking Online Payments Recurring Appointments Room Booking Management Meeting Features Action Item Tracking Agenda Management Attendee Management Board Meetings Committee Meetings Internal Meetings Invitation Management Legislative Meetings Materials Management Meeting Feedback Meeting Preparation Tools Meeting Room Booking Minutes Management Post-Meeting Tools Scheduling Travel Management Voting Management Meeting Room Booking System Features Digital Signage Internal Meetings Multi-Location Online Booking Payment Processing Third Party Booking Utilization Reporting Vendor Management Visitor Management Space Management Features Change Management Design Management Floor Plans & Maps For Offices For Retail Occupancy Management Planogramming Shelf Planning Space Reservation Usage Tracking / Analytics
Integrations Google Calendar Voyced View All 1 Integration	Integrations Google Calendar Voyced View All 1 Integration
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