RG System vs. Spanning Backup Comparison


RG System	Spanning Backup Kaseya	+	+
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About Designed for MSPs and IT Professionals, RG System provides a SaaS IT Management platform that combines RMM, Data Backup & Restore and Endpoint Security on a centric portal. With RG System, you protect your whole IT infrastructure - servers, workstations and devices - and you benefit from unique Bitdefender GravityZone Business Security and Dell EMC Avamar integration. Remote access, patch management, ticketing, reporting, VMs backup, replication, firewall... you manage and secure your IT environments from the same web based interface. The portal is affordable, easy-to-use and on a pay as you go model. Make IT Easy, that's what we do!	About Spanning Backup delivers powerful, yet easy-to-use data protection for Microsoft 365, Google Workspace and Salesforce enabling administrators and end users to seamlessly restore lost, deleted or corrupted data in just a few clicks. The solution installs in minutes with quick, easy and secure setup with no expensive training costs, ongoing installations cases and zero headache. An intuitive user interface makes finding and restoring data a breeze. What’s more? With end user self-service recovery, users can non-destructively restore data unique to their account on the tenant without admin intervention, freeing IT to work on more critical projects. Spanning Cloud Apps, a Kaseya Company, is a leading provider of backup and recovery for SaaS applications, protecting more than 2.2 million users across 10,000+ organizations globally. Protect your data from accidental deletions, configuration and sync errors, malicious activity and more.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience MSP, ISV, IT Professionals, CTO, CIO	Audience Companies that need a backup solution for Microsoft 365, Google Workspace, and Salesforce
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $1.50 Price per agent and per month Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 3.6 / 5 ease 4.5 / 5 features 4.1 / 5 design 3.9 / 5 support 3.2 / 5 Read all reviews
	Pros & Cons from Real Users Pros The backup is ok. It does what we need it to do. It works ok to help with compliance. It is simple to use. We have enjoyed using Spanning backup solutions for several years. It is great to be able to use it to restore data to Google Workspace. It does a great job. The backup software and platform is very easy to integrate with g suite for drive, email, calendars, etc. We've also had good success using the backup to access individual files/emails, or complete backups of accounts. I like its easy to use interface, consistent backup schedule, and ability to reliably restore missing files and emails. Price ok, functionality simple and delegate to users. No surcharge for stockage. Ui is perfect and simple. Documentation is good and support reactive. Cons We have been customers since 2014/2016 ish. Every year, when it comes time to pay our bills, there always seems to be a problem. The billing department will tell us that auto pay is on and working but never takes the money. Then, when we try to pay for service manually, we are told we can't because auto pay is turned on. So, our service was canceled. The other thing is that a sales rep calls continually but can not help us with billing issues, he is only authorized to sell us stuff we don't need. The per-user licensing is a little frustrating. Like most such products, we need to oversubscribe be in order to deal with "edge cases". Also, we are unable to afford to back up student documents at our school due to the pricing model. Basically it is for "full time employees only", and that is not ideal for a school. The license management is difficult and overly rigid. Adding licenses can be done automatically when new users are created, but there isn't a way to scale the number of licenses down. Customer service is lacking or unable to assist in any meaningful way during renewals. For this price point, I would think that simple adjustments could be made. The cost for additional storage is hidden in the fine print. I wish that was more transparent. You really go a certain amount of storage per license user, which isn't clear when signing up. Roadmap not clear and new features take long time to arrive on portal. Need some advance features. Like backup logs, add object, etc.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Not Supported In Person Not Supported
Company Information RG System Founded: 2008 France www.rgsystem.com	Company Information Kaseya Founded: 2000 United States spanning.com
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Categories Backup Supported Business Continuity Supported Disaster Recovery Supported Endpoint Detection and Response (EDR) Supported Endpoint Protection Supported IT Management Supported IT Security Supported MSP Supported Network Monitoring Supported Network Security Supported Remote Desktop Supported RMM Supported	Categories Backup Supported Business Continuity Supported Data Recovery Supported Disaster Recovery Supported SaaS Backup Supported
Backup Features Backup Log Supported Backup Scheduling Supported Cloud Backup Supported Compression Supported Continuous Backup Supported Encryption Supported Incremental Backup Not Supported Local Server Options Supported Remote Server Options Supported Secure Data Storage Supported Web Access / Restoration Supported Business Continuity Features Backup Log Not Supported Backup Scheduling Not Supported Compression Supported Continuous Backup Supported Encryption Supported Incremental Backup Not Supported Local Server Options Supported Multiple System Support Supported Remote Server Options Supported Secure Data Storage Supported Web Access / Restoration Supported Disaster Recovery Features Administration Policies Supported Bare-Metal Recovery Supported Encryption Supported Failover Testing Not Supported Flexible Data Capture Not Supported Multi-Platform Support Not Supported Multiple Data Type Support Not Supported Offline Storage Supported Show More Features Endpoint Detection and Response (EDR) Features Behavioral Analytics Not Supported Blacklisting/Whitelisting Not Supported Continuous Monitoring Supported Malware/Anomaly Detection Supported Prioritization Not Supported Remediation Management Supported Root Cause Analysis Supported Endpoint Protection Features Activity Log Not Supported Antivirus Supported Application Security Not Supported Behavioral Analytics Not Supported Device Management Supported Encryption Supported Signature Matching Supported Web Threat Management Supported Whitelisting / Blacklisting Not Supported IT Management Features Capacity Monitoring Supported Compliance Management Not Supported Event Logs Supported Hardware Inventory Supported IT Budgeting Not Supported License Management Not Supported Patch Management Supported Remote Access Supported Scheduling Supported Software Inventory Supported User Activity Monitoring Supported IT Security Features Anti Spam Supported Anti Virus Supported Email Attachment Protection Supported Event Tracking Not Supported Internet Usage Monitoring Supported Intrusion Detection System Supported IP Protection Not Supported Spyware Removal Supported Two-Factor Authentication Supported Vulnerability Scanning Not Supported Web Threat Management Supported Web Traffic Reporting Supported MSP Features Backup Management Supported Billing & Invoicing Supported CRM Not Supported Dashboard Supported Help Desk Supported Issue Management Supported Live Chat Supported Patch Management Supported Privileged Access Management (PAM) Not Supported Project Management Not Supported Remote Access Supported Remote Systems Monitoring Supported Scheduling Supported Network Monitoring Features Bandwidth Monitoring Supported Baseline Manager Not Supported Diagnostic Tools Supported Internet Usage Monitoring Not Supported IP Address Monitoring Supported Real Time Analytics Supported Resource Management Not Supported Server Monitoring Supported SLA Monitoring Supported Uptime Monitoring Supported Web Traffic Reporting Not Supported Network Security Features Access Control Supported Analytics / Reporting Supported Compliance Reporting Not Supported Firewalls Supported Internet Usage Monitoring Not Supported Intrusion Detection System Supported Threat Response Not Supported VPN Not Supported Vulnerability Scanning Not Supported RMM Features Deployment Management Supported For MSPs Supported IT Asset Management Supported Mobile Access Supported Network Monitoring Supported Patch Management Supported Real-time Alerts Supported Remediation Management Supported Remote Desktop Features Chat Supported Cross-Platform Access Supported File Transfer Supported Group View Supported Mobile Device Access Not Supported Multi Monitor Support Not Supported Record Remote Sessions Supported Remote Print Not Supported Remote Wake Not Supported User Management Supported	Backup Features Backup Log Supported Backup Scheduling Supported Cloud Backup Supported Compression Not Supported Continuous Backup Not Supported Encryption Supported Incremental Backup Supported Local Server Options Not Supported Remote Server Options Not Supported Secure Data Storage Supported Web Access / Restoration Supported Business Continuity Features Backup Log Supported Backup Scheduling Supported Compression Not Supported Continuous Backup Not Supported Encryption Supported Incremental Backup Supported Local Server Options Not Supported Multiple System Support Not Supported Remote Server Options Not Supported Secure Data Storage Supported Web Access / Restoration Supported Show More Features Data Recovery Features Web Access / Restoration Supported Backup Log Supported Backup Scheduling Supported Compression Not Supported Continuous Backup Not Supported Encryption Supported Incremental Backup Supported Local Server Options Not Supported Multiple System Support Not Supported Remote Server Options Not Supported Secure Data Storage Supported
Integrations Bitdefender GravityZone Supported Dell EMC Avamar Supported Google Workspace Not Supported Microsoft 365 Not Supported MyGlue Not Supported Network Glue Not Supported Salesforce Not Supported ScalePad Supported Unitrends Backup Not Supported View All 3 Integrations	Integrations Bitdefender GravityZone Not Supported Dell EMC Avamar Not Supported Google Workspace Supported Microsoft 365 Supported MyGlue Supported Network Glue Supported Salesforce Supported ScalePad Not Supported Unitrends Backup Supported View All 6 Integrations
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