Quickbase vs. ServiceNow Comparison


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		Related Products Mitti (by SafetyCulture) Mitti (by SafetyCulture) is the operations system for every site, shift and standard. Trusted by over 80,000 organisations, Mitti brings your people, training records and workflows into one operating picture. From the frontline to the boardroom, it gives everyone a clear understanding of who's trained and ready for the shift ahead, highlights what needs attention and recommends what to do next. Every course completed, skill verified and action taken becomes intelligence your teams can use to improve every day. 869 Ratings Visit Website HSI Donesafe HSI Donesafe is a no-code, cloud-based EHS software that simplifies safety, compliance, and risk management, transforming complex processes into user-friendly workflows. Trusted by industries worldwide, Donesafe allows organizations to track, manage, and report on essential EHS functions from one central platform. Our software adapts to your team’s style, enhancing everyday workflows with effortless compliance and smooth operations. Keep pace with evolving regulations and standards, from incident reporting and audits to training and risk assessments with Donesafe. Unlock peace of mind with: - Workflows that flex to meet ever-changing regulations - Instant insights, keeping you confident in real-time safety tracking - A scalable platform that grows in step with your team’s journey - Simplified compliance that makes audits and reporting a breeze Put safety at the heart of every day with HSI Donesafe; protect your team, simplify compliance, and ensure everyone goes home safe. 176 Ratings Visit Website Creatio Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, workflows, or scale. Built for midsize and large organizations, it combines best-in-class CRM across sales, marketing, and service with an AI-native, no-code engine that lets business teams automate workflows, deploy AI agents, and adapt processes without developer dependency. The platform includes Creatio Business Studio for building applications and AI agents using natural language and visual designers, and Creatio AI Studio — a dedicated environment for managing the full enterprise agent lifecycle, from building and deploying to governing and optimizing agents at scale. The AI CRM suite covers Marketing, Sales, and Service, each with embedded AI agents that handle routine tasks autonomously so teams can focus on higher-value work. Creatio's Unlimited Enterprise model removes per-seat, per-agent, and per-workflow pricing constraints entirely — the more your people and AI agents do together, the more value you get, without the cost scaling with it. The platform supports industry-specific deployments across 20+ verticals including financial services, manufacturing, high-tech, and public sector, backed by 700+ marketplace add-ons and a global network of 500+ partners. Recognized as a Leader and Strong Performer across multiple Gartner and Forrester reports, Creatio serves thousands of customers in 100+ countries. 589 Ratings Visit Website Retool Retool is the AI-native enterprise app development platform where teams build and ship production-ready apps — at AI speed, with enterprise governance built in. Describe what you need and get a working app, import React-based apps from Lovable, Replit, or Claude Code, or connect your AI agent via MCP. However your team builds, every app lands in Retool with RBAC, SSO, audit logging, and your existing permissions already in place. Retool connects to databases, APIs, LLMs, and external tools out of the box. Teams can build AI agents, dashboards, workflows, and full-stack apps — with a visual editor for speed and direct code access for precision. Trusted by over 10,000 organizations including Amazon, Stripe, DoorDash, and OpenAI to get AI-built apps safely to production. 598 Ratings Visit Website Interfacing Integrated Management System (IMS) Interfacing’s Integrated Management System (IMS) is an AI-powered platform that unifies BPM, QMS, Document Control, and GRC into one platform. Organizations use IMS to model and automate processes, control documents, manage risks, and maintain regulatory compliance with full traceability and audit readiness. Built for highly regulated sectors such as aerospace, life sciences, finance, and government, IMS provides real-time visibility, automated workflows, and AI-driven insights that improve quality and reduce operational risk. The platform is ISO 27001 certified and fully validated for 21 CFR Part 11, making it suitable for mission-critical environments requiring strong governance, security, and control. IMS also includes low-code automation, process mining, audit management, training tracking, CAPA workflows, and dashboards to help teams streamline operations and continuously improve. AI strengthens governance, improves accuracy, and reinforces regulatory control. 66 Ratings Visit Website Intelex Intelex is an integrated software solution for managing Environmental, Health, Safety and Quality (EHSQ) programs. Intelex’s scalable platform is designed to store, manage and analyze EHS and Quality data in one place. The solution works on any device to meet the realities of your workplace. With Intelex, your organization can: - Drive better results in your EHSQ program by monitoring workflows to achieve top performance and gain control. - Identify trends and tendencies by setting goals to gain greater insight into your EHSQ program to enhance judgement. - Reduce incidents and administrative work by easily monitoring, managing, optimizing and drawing insights from your safety data with our user-friendly safety software solution. - Streamline air, water and waste emissions management and reporting, and track and manage environmental outputs to achieve sustainability goals. - Drive continuous quality improvement activities across multiple departments, sites or locations. 193 Ratings Visit Website SiteDocs Your Safety & Compliance Made Easy! A business that operates in industries involving Construction, Oil & Gas, Mining, Manufacturing, Mechanical, Electrical, Plumbing, Heating, and Excavating know first hand the importance of staying in compliance with mandatory documentation. In addition, how a company manages to keep everything organized is equally important. SiteDocs is a highly interactive advance Safety Management System that takes organizations from pen-and-paper archiving to a complete, cloud-based, digital workspace. Built with features that allow users to work remotely, mobile, and even offline, the system can virtually be accessed across multiple devices that run on iOS or Android. Employees can now easily complete & sign forms, upload photos with comments and acknowledge receipt of important documentation. All while admin users ensure that staff records, reports, and certifications are automatically updated using system parameters within the web-based panel. 290 Ratings Visit Website Titan Build the forms, portals, documents, eSignatures, surveys, and workflows your business needs while keeping Salesforce at the center of it all. Titan brings these experiences into a single Salesforce-first platform, with data connected to Salesforce in real time rather than creating another place for it to live. Give customers, partners, and employees secure ways to interact with Salesforce. Collect and update information through dynamic forms, build branded portals, generate documents from Salesforce data, collect signatures, run surveys, and automate complex business processes. For forms and portals, Titan AI Studio gets you to a strong first version faster. Describe what you need in plain language and Titan creates the structure, fields, styling, and Salesforce mapping. Then refine the details in the visual builder. Titan AI understands your Salesforce data model, including objects, fields, and relationships, without accessing sensitive Salesforce record data. You get AI-assisted speed while staying in control of what gets built and how it works. Experience Studio and Document Studio bring these capabilities together, giving Salesforce teams one platform to build and manage customer-facing experiences, documents, and business processes. 378 Ratings Visit Website MindCloud MindCloud is an enterprise-ready integration platform that connects your tools and automates the workflows between them. Build reliable integrations across CRM, ERP, ecommerce, accounting, marketing, operations, and thousands of other applications—without the traditional engineering overhead. MindCloud gives teams the flexibility to automate simple tasks or orchestrate complex, production-critical business processes. Synchronize data in real time, transform information between systems, eliminate manual entry, and keep operations moving as your business scales. For teams that want expert guidance, MindCloud also provides a dedicated delivery team that can scope, build, launch, and support production workflows. Our solutions engineers turn real business requirements into dependable integrations without requiring customers to dedicate internal engineering resources. MindCloud supports thousands of applications, including Salesforce, HubSpot, NetSuite, QuickBooks, BigCommerce, Shopify, monday.com, ServiceTitan, Acumatica, Amazon, eBay, Airtable, Google Sheets, and many more. Connect to anything. Automate everything. 83 Ratings Visit Website Odoo Odoo is a fully integrated, customizable, open-source software packed with hundreds of expertly designed business applications. 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About Deliver workflows and real-time visibility across your operations so your teams can outpace change. Extend and connect data, processes, and workflows to drive deeper insight and automation across complex processes and disparate systems. Adapt your operations faster to respond to opportunities and risks. Tailor workflows to support the unique, ever-changing ways your people work. Create new workflows to respond to emerging challenges and support new ways of working in days, not weeks. Create, connect, govern  and continually improve  an ecosystem of  custom digital solutions on a secure platform for your most critical data and processes. Transform the way your data is used and safely empower your people to deliver real-time insights from one unified platform. Unlock your team's potential. Get started with Quickbase today.	About Digitize your workflows - they'll love you for it. Your company can be more productive and your people more engaged. ServiceNow makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform: The intelligent and intuitive cloud platform for work. Choose from our workflows or build your own apps. Built on the Now Platform, our product portfolio delivers the  IT,  Employee, and  Customer Workflows that matter with enterprise solutions to help drive every part of your digital transformation. Create the great experiences you want and unlock the productivity you need, now with native mobile capabilities for everyday work across the enterprise.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience IT leaders and business managers and decision-makers	Audience ITSM companies seeking a solution to connect people, functions, and systems across their organization
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing $100 per month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 4.0 / 5 features 4.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 3.0 / 5 ease 4.0 / 5 features 4.0 / 5 design 3.0 / 5 Read all reviews
Pros & Cons from Real Users Pros Segmenting databases with customer information is a really fast process, which leaves us time to manage and apply prospecting tools, and to know which customer groups could benefit the most from certain marketing strategies. Quick Base allows the importing of databases through external services. Cons Generally we would disagree that Quickbase does not have asset management features, but it is fully compensated by being able to manage direct integrations to Quick Base that take care of this area. A big problem with Quick Base is that it doesn't offer many options in terms of customizing the list view of services.	Pros & Cons from Real Users Pros ServiceNow was used extensively by my uni's IT department, where I worked for a while. We'd have different teams in the system and our users would submit tickets and tag different teams, and ServiceNow was like an email wrapper that kept track of incidents and information that the users would give. It seemed to play well with our other alerting systems and users were mostly able to contact us without issue. Cons The UI man. This was a few years ago so maybe things are better now but geez dude can you try to select a worse color scheme than blocky grey boxes without a shred of elegance or rounded corners? Ugly as heck and intimidating with dropdown boxes under more dropdowns, and some of the pages weren't intuitive either.
Training Documentation Supported Webinars Supported Live Online Not Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Not Supported In Person Not Supported
Company Information Quickbase Founded: 1999 United States www.quickbase.com	Company Information ServiceNow Founded: 2003 United States www.servicenow.com
Alternatives Intellimas Singletree Technologies	Alternatives Freshservice Freshworks
Kintone	ManageEngine Endpoint Central ManageEngine
Ninox Ninox Software	Zendesk
Zoho Creator Zoho	Jira Service Management Atlassian
HSI Donesafe Donesafe View All	SolarWinds Service Desk SolarWinds View All
Categories App Makers Supported Application Development Supported Business Process Management Supported CMMS Supported Compliance Supported Construction Management Supported Construction Safety Supported Contract Management Supported CRM Supported Database Supported Database Management Systems (DBMS) Supported EHS Management Supported Insurance CRM Supported Logistics Supported Low-Code Development Supported Manufacturing Supported No-Code Development Supported Permit to Work Supported Project Management Supported Rapid Application Development (RAD) Supported Resource Management Supported Safety Management Supported Shop Floor Management Supported Solar Supported Task Management Supported Workflow Management Supported	Categories AI Service Management (AISM) Supported AI-Powered ITSM Tools Supported Help Desk Supported Issue Tracking Supported IT Service Supported ITSM Supported Service Request Management Supported
Show More Features Application Development Features Access Controls/Permissions Supported Code Assistance Not Supported Code Refactoring Not Supported Collaboration Tools Not Supported Compatibility Testing Not Supported Data Modeling Supported Debugging Not Supported Deployment Management Not Supported Graphical User Interface Not Supported Mobile Development Supported No-Code Not Supported Reporting/Analytics Supported Software Development Not Supported Source Control Not Supported Testing Management Not Supported Version Control Not Supported Web App Development Not Supported Business Process Management Features Access Controls / Permissions Supported Alerts / Notifications Supported Business Process Automation Supported Business Rules Management Supported Collaboration Supported Process Change Tracking Not Supported Process Mapping Not Supported Process Modeling & Design Not Supported Visual Workflow Management Not Supported CRM Features Calendar/Reminder System Supported Call Logging Supported Document Storage Supported Email Marketing Supported Internal Chat Integration Supported Lead Scoring Not Supported Marketing Automation Integration Supported Mobile Access Supported Quotes / Proposals Supported Segmentation Supported Social Media Integration Supported Task Management Supported Territory Management Supported Construction Management Features Accounting Integration Supported Budget Tracking/Job Costing Supported Change Orders Supported Commercial Supported Contract Management Supported Contractors Supported CRM Supported Equipment Tracking Supported Estimating Supported Incident Reporting Supported Mobile Access Supported Offline Access Not Supported Residential Supported RFI & Submittals Supported Subcontractor Management Supported Timesheets Supported Database Features Backup and Recovery Not Supported Creation / Development Supported Data Migration Not Supported Data Replication Not Supported Data Search Supported Data Security Supported Database Conversion Not Supported Mobile Access Supported Monitoring Supported NOSQL Supported Performance Analysis Not Supported Queries Not Supported Relational Interface Supported Virtualization Not Supported Low-Code Development Features AI-Assisted Development Not Supported Business Process Automation Supported Collaborative Development Supported Data Aggregation and Publishing Not Supported Deployment Management Not Supported Drag & Drop Not Supported Integrations Management Not Supported Iteration Management Not Supported Performance Monitoring Not Supported Requirements Management Not Supported Templates Supported Visual Modeling Supported Web / Mobile App Development Supported Workflow Management Supported No-Code Development Features AI-Assisted Development Not Supported Business Process Automation Supported Collaborative Development Supported Data Aggregation and Publishing Not Supported Deployment Management Not Supported Drag & Drop Not Supported Integrations Management Not Supported Iteration Management Not Supported Performance Monitoring Not Supported Requirements Management Not Supported Templates Supported Visual Modeling Supported Web / Mobile App Development Supported Workflow Management Supported Project Management Features Agile Methodologies Supported Budget Management Supported Client Portal Supported Collaboration Tools Supported Cost-to-Completion Tracking Supported Customizable Templates Supported Gantt Charts Supported Idea Management Supported Kanban Board Supported Milestone Tracking Supported Portfolio Management Supported Resource Management Supported Time & Expense Tracking Supported Traditional Methodologies Supported Task Management Features Collaboration Supported Create Subtasks Supported Gamification Supported Gantt Charts Supported Mobile Access Supported Percent-Complete Tracking Supported Progress Tracking Supported Recurring Tasks Supported Reporting/Analytics Supported Spreadsheet View Supported Task Board View Supported Task Planning Supported Task Scheduling Supported Task Tracking Supported Time Tracking Supported To-Do List View Supported Workflow Management Features Access Controls/Permissions Supported Approval Process Control Supported Business Process Automation Supported Calendar Management Supported Compliance Tracking Supported Configurable Workflow Not Supported Customizable Dashboard Not Supported Document Management Not Supported Forms Management Not Supported Graphical Workflow Editor Not Supported Mobile Access Supported No-Code Not Supported Task Management Supported Third Party Integrations Supported Workflow Configuration Supported	Show More Features Help Desk Features Alerts / Escalation Supported Automated Routing Supported Community Forums Supported Customizable Branding Supported Document Storage Supported Email Integration Supported Incident Management Supported Interaction Tracking Supported IT Asset Management Supported Knowledge Base Supported Known Issue Management Supported Live Chat Supported Multi-Channel Communication Supported Multiple Brands / Products Not Supported Network Monitoring Supported Real-time Chat Supported Self Service Portal Supported Service Level Agreement (SLA) Management Supported Ticket Management Supported IT Service Features Contract Management Not Supported Incident Management Supported IT Asset Management Supported Knowledge Management Supported Release Management Not Supported Self Service Portal Supported Service Catalog Supported Service Reporting Supported Ticket Management Supported ITSM Features Asset Tracking Supported Availability Management Not Supported Change Management Supported Configuration Management Supported Contract/License Management Supported Dashboard Supported Incident Management Supported Problem Management Supported Project Management Supported Release & Deployment Management Supported Self Service Portal Supported Issue Tracking Features Assignment Management Supported Dashboard Supported Escalation Management Supported Issue Auditing Not Supported Issue Scheduling Supported Knowledge Base Supported Project Management Supported Recurring Issues Supported Scheduling Not Supported Task Management Supported
Integrations APIANT Supported AlertOps Supported Boomi Supported Box Supported COZYROC SSIS+ Suite Supported Data Sentinel Supported Dialpad Sell Supported ElectroNeek Supported Motileo Supported Peaka Supported SSIS Integration Toolkit Supported StarfishETL Supported Tableau Supported Workato Supported Wufoo Supported Zapier Supported Amazon Q Not Supported Blitzz Not Supported Good Sign Not Supported ThreatConnect Risk Quantifier (RQ) Not Supported Show More Integrations View All 72 Integrations	Integrations APIANT Supported AlertOps Supported Boomi Supported Box Supported COZYROC SSIS+ Suite Supported Data Sentinel Supported Dialpad Sell Supported ElectroNeek Supported Motileo Supported Peaka Supported SSIS Integration Toolkit Supported StarfishETL Supported Tableau Supported Workato Supported Wufoo Supported Zapier Supported Amazon Q Supported Blitzz Supported Good Sign Supported ThreatConnect Risk Quantifier (RQ) Supported Show More Integrations View All 1029 Integrations
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