QuickService

QuickService

KJW Technologies
ServiceM8

ServiceM8

4.7 out of 5 stars
QuickService ServiceM8

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QuickService:

About

QuickService is a next-generation mobile-enabled software solution designed specifically for field service operations. Developed by service industry veterans. QuickService solves the most common problems encountered by service-based companies interested in automating their total business operations. QuickService products and solutions can bring immediate benefits to your service business by helping you to provide better customer service. Make your technicians more productive. Increase office productivity and reduce overhead costs. Enhance your marketing and sales efforts. Save time and manage your business easier and better. We don’t just provide pre-packaged software, we provide you with the added service to tailor the system for your specific needs. The most affordable field service solution. No software installations or downloads. Access anywhere you have an internet connection. Simple, easy to use web interface, yet powerful enough to handle even the most demanding business.
ServiceM8:

About

ServiceM8 is a cloud-based field service software for trades and service-based businesses. Built exclusively for Apple hardware, ServiceM8 makes it easy for field service organizations to run their business from anywhere, anytime. It cuts admin time dramatically by offering access to a host of tools, including scheduling, invoicing, credit card processing, communication, online booking, forms, reports, and more.
QuickService:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
ServiceM8:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported
QuickService:

Audience

Companies searching for a next-generation mobile-enabled software solution
ServiceM8:

Audience

Electrical, plumbing, landscaping, IT, cleaning, HVAC, pest control, locksmith, real estate, security, solar, property services and appliance repair industries.
QuickService:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
ServiceM8:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
QuickService:

API

Offers API Not Supported
ServiceM8:

API

Offers API Not Supported
QuickService:

Screenshots and Videos

ServiceM8:

Screenshots and Videos

QuickService:

Pricing

$6500 one-time payment
Free Version Not Supported
Free Trial Not Supported
ServiceM8:

Pricing

$29.00/month
Starter - $29/mo
Growing - $79/mo
Premium - $149/mo
Premium Plus - $349/mo
Free Version Supported
Free Trial Supported
QuickService:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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ServiceM8:

Reviews/Ratings

Overall 4.7 / 5
ease 5.0 / 5
features 4.7 / 5
design 4.7 / 5
support 4.7 / 5
ServiceM8:

Pros & Cons from Real Users

Pros

  • This software provides an all in one management experience. Through it, we are able to schedule work, track progress, get real time updates and information, including messaging and photos. Forms can be created to streamline the process causing us less filing and paper issues for things like safety and maintenance reports. This software has saved us a lot of money and administrative time.
  • With servicem8 you can manage simple or highly complex operations involving invoicing or store data management processes. In terms of field services servicem8 has tools to connect to databases within different clouds, either to manage electronic signatures or online invoicing requiring mobile or routing tools.
  • The fact that the platform is very stable/future proof - due to the fact that it has been designed with iOS in mind! The simplicity of design also shines through, when it demonstrates that a sole trader to the MD of a multi branch business can pick up the APP with basic training and deliver massive efficiency savings - within busy organisations.

Cons

  • I can honestly say I do not have any complainants about this software so far.
  • Within servicem8 we can annotate and prioritize all our work orders depending on which client we want to give more importance at the moment, and that is enough to not give servicem8 a negative review. We liked that the platform integrates so many tools for scheduling processes.
  • The (sometimes) limiting functionality! With this in mind, the clear and transparent reason for ServiceM8’s existence is to remove inefficiency from modern service based businesses. If there is a better way of working, which improves the lot of its core market - they will listen and take all feedback into consideration when developing core product. There are also third party development companies that have and will develop Add-Ons and specific ‘tools’ if and when required.
QuickService:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported
ServiceM8:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
QuickService:

Company Information

KJW Technologies
www.kjwtech.com
ServiceM8:

Company Information

ServiceM8
Founded: 2009
Australia
www.servicem8.com
QuickService:

Alternatives

Kickserv

Kickserv

5.0 out of 5 stars
ServiceM8:

Alternatives

QuickService:
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mHelpDesk

2.0 out of 5 stars
ServiceM8:
JGID

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5.0 out of 5 stars
QuickService:
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2GO Mobile

2GO Mobile Solutions
ServiceM8:
BrandWide

BrandWide

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5.0 out of 5 stars
QuickService:
Field Complete

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5.0 out of 5 stars
ServiceM8:
Kickserv

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5.0 out of 5 stars
QuickService:
The Service Program

The Service Program

Westrom Software
ServiceM8:
Smart Service

Smart Service

My Service Depot
QuickService:

Categories

ServiceM8:

Categories

Appliance Repair Supported
HVAC Supported
Locksmith Supported
Pest Control Supported
Plumbing Supported
Service Dispatch Supported
QuickService:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Not Supported
Maintenance Scheduling Not Supported
Mobile Access Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Not Supported
Work Order Management Supported

Landscape Management Features

Billing & Invoicing Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Groundskeeping Not Supported
Inventory Control Supported
Irrigation Tracking Not Supported
Job Management Not Supported
Landscape Design Not Supported
Mobile Access Not Supported
Payroll Management Not Supported
Plant Database Not Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling & Appointments Supported
Work Order Management Not Supported

Cleaning Services Features

Billing & Invoicing Supported
Client Management Not Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Not Supported
Mobile Access Supported
Payroll Management Not Supported
Quotes / Estimates Not Supported
Recurring Appointments Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Work Order Management Not Supported
ServiceM8:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Landscape Management Features

Billing & Invoicing Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Groundskeeping Supported
Inventory Control Not Supported
Irrigation Tracking Not Supported
Job Management Supported
Landscape Design Supported
Mobile Access Supported
Payroll Management Not Supported
Plant Database Not Supported
Quotes / Estimates Supported
Routing Supported
Scheduling & Appointments Supported
Work Order Management Supported

Franchise Management Features

Appointment Scheduling Not Supported
Automatic Re-ordering Not Supported
Commission Management Not Supported
Construction Tracker Not Supported
Contract Management & Signature Not Supported
CRM Not Supported
Franchise Intranet Not Supported
Job Scheduling Supported
LMS / Training Not Supported
Marketing Not Supported
Onboarding Not Supported
Online Store Not Supported
Reputation Management Not Supported
Website Manager Not Supported

Locksmith Features

Billing & Invoicing Supported
CRM Not Supported
Dispatch Management Supported
GPS Tracking Not Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Processing Supported
Scheduling Supported
Work Order Management Supported

Pest Control Features

Billing & Invoicing Supported
Customer Service History Supported
Dispatch Management Supported
Fleet Management Not Supported
Inventory Control Not Supported
Mobile Access Supported
Pest Activity Tracking Not Supported
Pesticide Usage Tracking Not Supported
Property Layouts Supported
Quotes / Estimates Supported
Scheduling Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Not Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Not Supported
Scheduling Supported
Self Service Portal Not Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported
QuickService:

Integrations

AccessOwl Not Supported
Blotout Not Supported
Deputy Not Supported
GeoMaps Not Supported
Go Integrator Cara Not Supported
GoFormz Not Supported
Google Analytics Not Supported
HubSpot Customer Platform Not Supported
Infercall Not Supported
Insightly Not Supported
Integrately Not Supported
Integry Not Supported
Lyftrondata Not Supported
Mr Telco Not Supported
QuickBooks Online Advanced Not Supported
Raklet Not Supported
RealWork Not Supported
Teamstack Not Supported
Workato Not Supported
Wufoo Not Supported
ServiceM8:

Integrations

AccessOwl Supported
Blotout Supported
Deputy Supported
GeoMaps Supported
Go Integrator Cara Supported
GoFormz Supported
Google Analytics Supported
HubSpot Customer Platform Supported
Infercall Supported
Insightly Supported
Integrately Supported
Integry Supported
Lyftrondata Supported
Mr Telco Supported
QuickBooks Online Advanced Supported
Raklet Supported
RealWork Supported
Teamstack Supported
Workato Supported
Wufoo Supported
QuickService:
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Claim QuickService and update features and information
ServiceM8:
Claim ServiceM8 and update features and information
Claim ServiceM8 and update features and information