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About

20 years of experience built into a survey platform that will help you make smarter decisions. Insights from your customers and employees have the power to make your organization smarter. Yearly engagement surveys, pulse and talent management with more. Develop your product or team with NPS-tracker, sales pulse or customer journey. Templates, access to panels and the know-how to make your market talk. Easily design beautiful surveys in line with your brand. More than 35 ready-made and tested templates available. Choose from a wide selection of question types. Distribute your survey via email, QR-code, link or SMS. Trigger sendouts from other systems with our API. Ensure a high response rate with our proven methods. Customize how you present your data and export to ppt, excel or other. Share live reports with colleagues to turn insight into action. Use our default or build your own custom reports.

About

know'N'act is a real-time customer engagement platform that delivers 360 degrees of digital interaction. Going beyond traditional surveys and analytics, know'N'act includes powerful features that help you build and deepen customer relationships, increase revenue, and grow your brand. know'N'act lets you delight disappointed customers before type post online, all while delivering rich, engaging experiences that turn good customers into great ones. Powerful, cloud-based service available everywhere. instant insight into customer experiences. Once your campaign is underway, you can track it using the know'N'act dashboard. The dashboard delivers a rich, detailed view of the health of your business as your customer sees it, right now, wherever the are. For larger enterprises, know'N'act integrates with existing CRM systems or call centers for a seamless, company-wide customer engagement platform.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations looking for a survey platform to help them make smarter decisions

Audience

Companies looking for a customer engagement platform to target offers and build customer relationships

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Questback
Founded: 2000
Norway
www.questback.com

Company Information

know'N'act
United States
www.knownact.com

Alternatives

Alternatives

CFN Insight

CFN Insight

Clarivate
SurveyOL

SurveyOL

SurveyOL.com
OPINATOR

OPINATOR

Innology Ventures

Categories

Categories

Performance Management Features

360 Degree Feedback
Compensation Management
Custom Rating Scales
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Review Cycle Tracking
Self Service Portal
Self-Appraisals
Skills Assessments
Weighted Performance Measures

Integrations

EnterpriseAlumni
Startdeliver

Integrations

EnterpriseAlumni
Startdeliver
Claim Questback and update features and information
Claim Questback and update features and information
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