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About

20 years of experience built into a survey platform that will help you make smarter decisions. Insights from your customers and employees have the power to make your organization smarter. Yearly engagement surveys, pulse and talent management with more. Develop your product or team with NPS-tracker, sales pulse or customer journey. Templates, access to panels and the know-how to make your market talk. Easily design beautiful surveys in line with your brand. More than 35 ready-made and tested templates available. Choose from a wide selection of question types. Distribute your survey via email, QR-code, link or SMS. Trigger sendouts from other systems with our API. Ensure a high response rate with our proven methods. Customize how you present your data and export to ppt, excel or other. Share live reports with colleagues to turn insight into action. Use our default or build your own custom reports.

About

Combining powerful AI and the best methodology in the world in a super easy to use online software. Responsr contains readymade customer dialogs, reports and templates for your industry. Set up your profile and start saving customers right away! Responsr automatically sends out mini-surveys (2-3 questions) at a frequency that suits you and your customers. You get actionable feedback and can act if you need to through the services included. Responsr gives you a customer care system for the entire company and you can compare your results to the rest of your industry. An intelligent feedback system that previously only enterprise companies could afford ... until now. Get started right away with ready-made dialogues, reports and processes to use feedback as the driving force to get the best customer experience.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations looking for a survey platform to help them make smarter decisions

Audience

Companies that want to collect customer feedback

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

€50/month
Pricing per app.
Each app tailors to a certain industry and includes integrations, customer journey based survey, AI tools and templates.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Questback
Founded: 2000
Norway
www.questback.com

Company Information

Responsr
Founded: 2021
Sweden
responsr.io/en/

Alternatives

Alternatives

SurveyOL

SurveyOL

SurveyOL.com

Categories

Employee Survey Supported
Market Research Supported
Survey Supported

Categories

Customer Feedback Supported

Performance Management Features

360 Degree Feedback Not Supported
Compensation Management Not Supported
Custom Rating Scales Not Supported
Customizable Templates Supported
Individual Development Plans Not Supported
On-going Performance Tracking Supported
Peer Appraisals Not Supported
Review Cycle Tracking Not Supported
Self Service Portal Not Supported
Self-Appraisals Not Supported
Skills Assessments Supported
Weighted Performance Measures Not Supported

Customer Feedback Features

Alerts / Notifications Supported
Behavior Analytics Supported
Bug Reports Not Supported
Community Feedback Tools Not Supported
Live Chat Not Supported
Negative Feedback Management Supported
Net Promoter Score (NPS) Supported
Screenshot / Screen Capture Not Supported
Surveys Supported
User Testing Tools Not Supported
Video Feedback Not Supported
Visual Feedback Tools Not Supported
Voice of the Customer (VoC) Supported
Website Feedback Not Supported

Integrations

Axis LMS Not Supported
EnterpriseAlumni Supported
Fortnox Not Supported
Freshdesk Not Supported
Startdeliver Supported
Trustpilot Not Supported
Upsales Not Supported
WooCommerce Not Supported
Zapier Not Supported
Zendesk Not Supported

Integrations

Axis LMS Supported
EnterpriseAlumni Not Supported
Fortnox Supported
Freshdesk Supported
Startdeliver Not Supported
Trustpilot Supported
Upsales Supported
WooCommerce Supported
Zapier Supported
Zendesk Supported
Claim Questback and update features and information
Claim Questback and update features and information
Claim Responsr and update features and information
Claim Responsr and update features and information