Related Products
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About
A world-leading queue management system. Qtrac® is a cloud-based virtual queuing and appointment scheduling platform. Thousands of customers are queued by Qtrac every day. Learn why both small businesses and the nation’s largest enterprise companies choose Qtrac. It’s no secret that customers hate to wait. Discover how virtual queuing puts customers back in charge, increasing satisfaction and boosting brand loyalty. Eliminate lines and crowds with virtual queuing. Easily manage visitors plus gain insights into their needs prior to serving them. Control and manage workload and occupancy to maximize efficiency. Manage capacity with appointment scheduling. Engage and connect with mobile queuing. Communicate directly with customers for the ultimate personalized experience. Eliminate customer frustration and improve brand loyalty. Appointment reminders keep customers on time and reduce no-shows. Wait-time notifications offer marketing and advertising opportunities.
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About
Collect customer data and connect in real-time with live chat. Command all your online conversations with our live chat, engagement and customer management solutions. Keep track of your visitors first party data, analyze your interactions using reporting, queuing and workflows. Deploy natural language understanding chatbots that will intelligently greet visitors, answer sales questions, triage leads, create tickets, capture custom data, and automate back-end processes such as appointment settings and order status lookup. Allow your customers to directly communicate with you via messaging from wherever they are without having to visit your website. Your customers can use web messaging, WhatsApp, Facebook Messenger, Twitter, and text messaging to reach your agents. Extend your customer reach by enabling immediate or scheduled calls from your website. With dynamic availability settings, agents can take both chats and phone calls from the Velaro console.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies searching for a solution to manage their queuing and appointment scheduling processes
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Audience
Companies that need a live chat and customer engagement solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$216.90 per month
Free Version
Free Trial
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Pricing
$19.95 per user per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationQtrac
United States
qtrac.com
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Company InformationVelaro
Founded: 2000
United States
www.velaro.com
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Categories |
Categories |
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Live Chat Features
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
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Integrations
Facebook
Google Analytics
LinkedIn
NetSuite
Parsey
Salesforce Agentforce Service
WordPress
X (Twitter)
Zendesk
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Integrations
Facebook
Google Analytics
LinkedIn
NetSuite
Parsey
Salesforce Agentforce Service
WordPress
X (Twitter)
Zendesk
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