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About

Regardless of whether you need a system for smooth queue management or a robust platform for omni channel customer journey management - Qmatic Orchestra 7 is the solution. Take care of your visitors already before they arrive - with Orchestra 7 you can offer both online appointment booking and mobile tickets. Once on your premises you may opt to allow for check-in via a self-service kiosk, a reception or offer both and let your visitor decide which method to use. Finally, when the visit is over, Orchestra 7 also lets you reach out and ask for customer feedback in order for you to learn more and stay in touch with your visitors. Thanks to its modular design Orchestra 7 may be tailored to suit your specific needs, with regards both to functionality, number of branches and amount of users. And, as your needs change, Orchestra offers all the flexibility need to adapt.

About

QueueCare is a cloud queue management system for clinics and medical centres. Reception works a live board with a column for each doctor. Patients check in by scanning a QR code, with no app to install. Any TV with a browser becomes a waiting-room screen that calls the next patient by name and room, aloud, in Arabic or English. QueueCare also prints numbered tickets, keeps walk-ins and appointments on one board, and reports the average wait for each doctor. Arabic is native, right to left. Pro is $179 a month billed yearly, with a 30-day free trial and a live demo that needs no sign-up.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprises that need a Queue Management system

Audience

Clinics and medical centres that run a waiting room: reception staff, doctors, and the patients waiting to be called

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

Upon request
Free Version Not Supported
Free Trial Not Supported

Pricing

$179/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Qmatic
Founded: 1981
Sweden
www.qmatic.com/products/orchestra/

Company Information

QueueCare
Founded: 2025
Jordan
queue.care

Alternatives

Alternatives

No Alternatives

Categories

Queue Management Supported

Categories

Queue Management Supported

Queue Management Features

Appointment Scheduling Supported
Calendar Supported
Communication Tools Supported
Contactless Supported
Customer Surveys Supported
Dashboard Supported
For Banks Supported
For Government Supported
For Healthcare Supported
For Restaurants Supported
For Retail Supported
SMS Marketing Supported
Supports Multiple Counters Supported
Virtual Queue Supported

Integrations

Calabrio Workforce Management Supported
Cisco Webex Supported
EPIC HRMS Supported
Microsoft Dynamics 365 Supported
Microsoft Outlook Supported
Microsoft Power BI Supported
Microsoft Teams Supported
Oracle Siebel CRM Supported
Qlik Cloud Analytics Supported
Salesforce Supported
Tableau Supported
WhatsApp Supported

Integrations

Calabrio Workforce Management Not Supported
Cisco Webex Not Supported
EPIC HRMS Not Supported
Microsoft Dynamics 365 Not Supported
Microsoft Outlook Not Supported
Microsoft Power BI Not Supported
Microsoft Teams Not Supported
Oracle Siebel CRM Not Supported
Qlik Cloud Analytics Not Supported
Salesforce Not Supported
Tableau Not Supported
WhatsApp Not Supported
Claim Qmatic Orchestra and update features and information
Claim Qmatic Orchestra and update features and information
Claim QueueCare and update features and information
Claim QueueCare and update features and information