Queue-it

Queue-it

Queue-it ApS
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About

QLess specializes in queue management and appointment scheduling software. Through queue management software, customers are empowered to wait wherever they want: at home, work, or even Starbucks – instead of a crowded lobby. To begin, customers join a virtual queue online. They are given a wait time forecast and timely notifications alert customers as they move to the front of the queue. With appointment scheduling software, customers book an appointment for a future day and time. Meanwhile, you are able to accept walk-ins as schedule openings occur. As the time of the customer’s appointment approaches, QLess automatically places the customer in the virtual queue of your software. Interactive appointment scheduling software offers bi-directional communication, connecting your staff with customers. If a customer is running late, they can request more time. Likewise, your staff can notify the customer if your office is behind schedule.

About

Queue-it is the leading provider of Virtual Waiting Rooms and Traffic Management solutions, empowering 1,000+ organizations globally to deliver peak-demand events by controlling load and protecting critical infrastructure—without over-scaling or re-architecting their stack. Supporting 36 billion visitors annually across websites and mobile apps, Queue-it helps governments, retailers, and ticketing companies deliver reliable, fair, and transparent online experiences when traffic surges. Teams get flexible, granular control over traffic flow to protect an entire site or app, specific landing pages, or key bottlenecks like login, “add to cart,” checkout, payment gateways, and API calls. Key features include Bot Detection and Mitigation, detailed traffic analytics, and fully branded virtual waiting rooms designed for both scheduled events and 24/7 protection—plus exclusive access mechanisms and wait-experience features that keep visitors informed and engaged. Founded in 2010, Queue-it h

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Education and government institutions seeking a solution to manage all their operations

Audience

Queue-it's virtual waiting room gives your team the power to manage load and protect your critical infrastructure—without over-scaling or re-architecting your stack.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

500.00/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 4.7 / 5
features 4.6 / 5
design 4.7 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

QLess
Founded: 2007
United States
qless.com

Company Information

Queue-it ApS
Founded: 2010
Denmark
queue-it.com

Alternatives

Alternatives

TablesReady

TablesReady

Table's Ready, LLC

Categories

Categories

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Appointment Scheduling Features

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Queue Management Features

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Load Balancing Features

Authentication
Automatic Configuration
Content Caching
Content Routing
Data Compression
Health Monitoring
Predefined Protocols
Redundancy Checking
Reverse Proxy
Schedulers
SSL Offload

Integrations

Akamai
Amazon CloudFront
Android
Apache Cordova
Apple iOS
AspDotNetStorefront
Cloudflare Workers
F5 BIG-IP
Fastly
Java
JavaScript
Lua
Magento
Microsoft 365
Node.js
PHP
Python
React
Ruby on Rails
Salesforce Agentforce Commerce

Integrations

Akamai
Amazon CloudFront
Android
Apache Cordova
Apple iOS
AspDotNetStorefront
Cloudflare Workers
F5 BIG-IP
Fastly
Java
JavaScript
Lua
Magento
Microsoft 365
Node.js
PHP
Python
React
Ruby on Rails
Salesforce Agentforce Commerce
Claim QLess and update features and information
Claim QLess and update features and information
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