Pure Chat vs. Radman Comparison


Pure Chat 4.7 out of 5 stars	Radman Alpha Online	+	+
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About Give all of our features a try for free for 30 days and share the right information, at the right time, in the moments that matter most for your customers. Use live chat software to have conversations with your website visitors and uncover additional details through real-time visitor analytics and contact history. Together, these complementary tools give you insights into traffic trends, user experience, marketing campaign effectiveness and more. You can also leverage this information to identify promising leads, then use the visitor alerts feature and trigger-based chat functionality to capitalize on your most qualified prospects, resulting in increased sales for your business. Use visitor analytics and contact history to have better conversations. Pure Chat is ideal for advanced sales and marketing teams who want to connect with their website visitors throughout the customer lifecycle by leveraging data and insights from chat conversations and user behaviors.	About Radman is a web-based live chat and customer support platform developed by Alpha Online. Businesses can add a chat widget to their website and manage customer conversations in a shared agent workspace. Teams can use saved replies, internal notes, conversation transfers, visitor information and reporting. Telegram connectivity and conversation translation are available, with features depending on the selected plan and configuration. The workspace also supports multiple sites, agent routing, conversation review and live supervision. Radman is designed for support and sales teams that need practical tools for handling website inquiries and coordinating responses.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies searching for a solution to add live chat to their website	Audience Businesses and customer support teams managing website inquiries and sales conversations.
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Supported Free Trial Supported	Pricing A 14-day free trial is available. Conversation translation requires a customer-provided OpenAI API key; separate OpenAI usage charges may apply. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 4.7 / 5 ease 4.7 / 5 features 5.0 / 5 design 4.7 / 5 support 4.7 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros I like this software because it has multiple options that help me be more precise when collaborating with other clients. It has very fluid support; they answer quickly and are always aware of my suggestions. Pure Chat is very comfortable and is constantly growing because they are always updating it. I was able to increase collaboration and quality in all sectors. I have used Pure Chat for close to three years now and I like many things about this tool. First, I appreciate the ease of integration and customization. Secondly, I like that there is a free and trial version to get a feel of what the software can do. I also like that there are different versions for various devices such as mobile (Android and iOS) and web based versions. Pure Chat is a live chat software. Powerful and integrated software. Trigger based notification. Unlimited contacts. Simple and user friendly. Some of its features are marketing campaign traffic, trend, user experience. Increases sales for our business. It can be used on both mobile and desktop. Cons I don't have anything negative to mention about Pure Chat; on the contrary, it is incredibly comfortable. I can enjoy this program at a reasonable price. Its functions are of great opportunity; it has proven to be excellent software. Since deployment of Pure Chat, I would be lying to say I have experienced challenges. Easy to manage. Good customer support. Perfect software. No cons.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Pure Chat Founded: 2012 United States www.purechat.com	Company Information Alpha Online radman.chat
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Categories Live Chat Supported	Categories Live Chat Supported
Live Chat Features Canned Responses Supported Customizable Branding Supported Geo Targeting Not Supported Offline Form Supported Proactive Chat Supported Screen Sharing Supported Third Party Integration Supported Transfers / Routing Supported Website Visitor Tracking Supported
Integrations Google Analytics Supported HubSpot CRM Supported HubSpot Customer Platform Supported HubSpot Marketing Hub Supported Insightly Supported Keap Supported OpenAI Not Supported Raklet Supported Revamp CRM Supported Routee Supported Shopify Supported Squarespace Supported Stackreaction Supported Telegram Not Supported Weebly Supported WordPress Supported Wufoo Supported Zapier Supported tradeit Supported Show More Integrations View All 17 Integrations	Integrations Google Analytics Not Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported HubSpot Marketing Hub Not Supported Insightly Not Supported Keap Not Supported OpenAI Supported Raklet Not Supported Revamp CRM Not Supported Routee Not Supported Shopify Not Supported Squarespace Not Supported Stackreaction Not Supported Telegram Supported Weebly Not Supported WordPress Not Supported Wufoo Not Supported Zapier Not Supported tradeit Not Supported Show More Integrations View All 2 Integrations
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