Zo by ZocdocZocdoc
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Related Products
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About
Prosper AI is a voice agent for healthcare, built for patient access and revenue cycle management. Its voice agents handle both patient and payor phone calls, including scheduling, benefits, patient billing, claim status, appointment reminders, intake, re-engagement, and prior authorization initiation and follow-up. Built on battle-tested Blueprints, Prosper AI’s agents are ready to deploy and already trained on the calls that matter most. Unlike voice AI that handles only one part of the problem, Prosper AI supports the entire patient journey in one end-to-end platform, replacing separate vendors for scheduling, benefits verification, and patient billing with fully automated workflows. Patient calls are handled with no menus and no hold times; Gen 3 agents understand natural speech, manage mid-call topic changes, answer questions, schedule, reschedule, cancel, collect intake and insurance details, and update the PMS or EHR directly.
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About
Zo by Zocdoc is an AI-powered phone assistant that instantly answers inbound scheduling calls, bypassing hold times and outdated IVR menus, and books patient appointments directly into existing EHR systems using natural, conversational language. It handles unlimited, concurrent calls 24/7, autonomously resolving up to 70% of scheduling inquiries and escalating only the most complex cases to human staff. Zo is configurable to practices’ specific booking rules, integrates seamlessly with their phone systems and EHR platforms, and intelligently routes patients, such as directing routine requests to nurse practitioners while prioritizing complex needs for physicians. Practices are invoiced per successfully scheduled appointment (no upfront fees, time-based charges, or long-term contracts), making it a low-risk deployment. Early adopters report average call resolution times under 3 minutes and 30 seconds with zero hold time, and patient satisfaction ratings exceed 80%.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Outpatient healthcare operations teams that need AI phone agents to automate patient calls, payer follow-up, scheduling, billing, and access workflows
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Audience
Medical practices and healthcare providers seeking a solution to eliminate patient hold times, boost appointment scheduling efficiency, and enhance care access
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
Free
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationProsper AI
Founded: 2024
United States
www.getprosper.ai/
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Company InformationZocdoc
Founded: 2007
United States
www.zocdoc.com/about/ai-phone-assistant/
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Alternatives |
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Categories |
Categories |
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Integrations
Google Cloud Platform
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