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About

Prosper AI is a voice agent for healthcare, built for patient access and revenue cycle management. Its voice agents handle both patient and payor phone calls, including scheduling, benefits, patient billing, claim status, appointment reminders, intake, re-engagement, and prior authorization initiation and follow-up. Built on battle-tested Blueprints, Prosper AI’s agents are ready to deploy and already trained on the calls that matter most. Unlike voice AI that handles only one part of the problem, Prosper AI supports the entire patient journey in one end-to-end platform, replacing separate vendors for scheduling, benefits verification, and patient billing with fully automated workflows. Patient calls are handled with no menus and no hold times; Gen 3 agents understand natural speech, manage mid-call topic changes, answer questions, schedule, reschedule, cancel, collect intake and insurance details, and update the PMS or EHR directly.

About

Zo by Zocdoc is an AI-powered phone assistant that instantly answers inbound scheduling calls, bypassing hold times and outdated IVR menus, and books patient appointments directly into existing EHR systems using natural, conversational language. It handles unlimited, concurrent calls 24/7, autonomously resolving up to 70% of scheduling inquiries and escalating only the most complex cases to human staff. Zo is configurable to practices’ specific booking rules, integrates seamlessly with their phone systems and EHR platforms, and intelligently routes patients, such as directing routine requests to nurse practitioners while prioritizing complex needs for physicians. Practices are invoiced per successfully scheduled appointment (no upfront fees, time-based charges, or long-term contracts), making it a low-risk deployment. Early adopters report average call resolution times under 3 minutes and 30 seconds with zero hold time, and patient satisfaction ratings exceed 80%.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Outpatient healthcare operations teams that need AI phone agents to automate patient calls, payer follow-up, scheduling, billing, and access workflows

Audience

Medical practices and healthcare providers seeking a solution to eliminate patient hold times, boost appointment scheduling efficiency, and enhance care access

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

Free
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Prosper AI
Founded: 2024
United States
www.getprosper.ai/

Company Information

Zocdoc
Founded: 2007
United States
www.zocdoc.com/about/ai-phone-assistant/

Alternatives

Alternatives

Talkie.ai

Talkie.ai

Talkie

Categories

Categories

Integrations

Google Cloud Platform

Integrations

Google Cloud Platform
Claim Prosper AI and update features and information
Claim Prosper AI and update features and information
Claim Zo by Zocdoc and update features and information
Claim Zo by Zocdoc and update features and information