eStreamDeskeStream
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Related Products
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About
Boost your sales, enhance your marketing capabilities, and improve your customer services on a single cloud-based platform. By using Prosoftly, you can manage your sales on a single cloud-based platform, store your customer data, build strong corporate relations, take advantage of marketing automation, and measure your sales performance. Prosoftly CRM is a software as a service and continues until you cancel it. You will automatically renew at the end of each term and you will be charged for the next term. Record all actions with related tickets and provide others see in corporate memory. You don't need to ask about the ticket in which status. You can observe all tickets and their status on the drag-and-drop progress board easily.
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About
You've scoured the internet searching for something that will provide the kind of service your customers are screaming for but until now it's been too costly and complex to set-up. Maybe you've already tried one of the big players and you're disillusioned with the monthly cost just to help manage customer requests. You've heard for years that a dedicated help desk is the way forward to dramatically improve customer satisfaction rates, boost repeat purchases all while saving time and cutting support costs. eStreamDesk is a slick, easy-to-use cloud-based help desk and ticketing system that helps you achieve one simple task superbly. Every incoming email is automatically converted into a support ticket. You define exactly how each and every email is prioritised, monitored and answered. Route sales emails to your sales team, route technical emails to the tech department. Trigger automatic email replies to the most commonly asked questions from your customers.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Organizations interested in a platform that helps create new sales opportunities
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Audience
Help Desk solution for companies
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$7 per user per month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationProsoftly
United States
www.prosoftly.com
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Company InformationeStream
Founded: 2002
Bulgaria
www.estreamdesk.com
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Alternatives |
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Categories |
Categories |
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Help Desk Features
Alerts / Escalation
Supported
Automated Routing
Supported
Community Forums
Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
Incident Management
Supported
Interaction Tracking
Supported
IT Asset Management
Supported
Knowledge Base
Supported
Known Issue Management
Supported
Live Chat
Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Supported
Network Monitoring
Supported
Real-time Chat
Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
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Integrations
Facebook
Supported
Gmail
Supported
Google Analytics
Not Supported
Google Calendar
Supported
Google Drive
Not Supported
Google Workspace
Not Supported
LinkedIn
Supported
Mailchimp
Supported
QuickBooks Online
Supported
SendGrid
Supported
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Integrations
Facebook
Supported
Gmail
Not Supported
Google Analytics
Supported
Google Calendar
Not Supported
Google Drive
Supported
Google Workspace
Supported
LinkedIn
Not Supported
Mailchimp
Not Supported
QuickBooks Online
Not Supported
SendGrid
Not Supported
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