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About

Pronto is a communication hub created for the everyday user. It connects people via chat and video, so they can learn faster, work smarter, and communicate seamlessly. Not everyone is comfortable with new technology. At pronto, we’re looking out for frontline workers and designed Pronto to be the most frictionless, easy-to-use communication product on the market. Most of today’s workforce either doesn’t work at a desk, or works remotely. Pronto is designed mobile-first and keeps you connected right from your mobile phone— even when you’re on the go.

About

Where teams connect to get work done. Unlimited tools for you and your team to work together, wherever you are. Connect everyone in your organization. Empower and transform your whole business, with familiar features like groups, chat and video calls. Over 30,000 global organizations large and small connect their teams with Workplace. Now it's your turn. Our instant messaging feature lets you chat 1-to-1 or in groups, reaching anyone in your organization with text, pictures, voice and video. When someone posts in a different language, Workplace offers to translate it there and then. Helping you become a truly global business. Groups are spaces for sharing updates, files, feedback and more. They're like email threads, but better organized and easier to follow. Org Chart lets you quickly look up coworkers and team info, so you spend less time wondering who to ask for help and more time getting things done.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Organizations of all sizes that want a seamless communications tool

Audience

Companies of all sizes that want a business communications platform and business social network

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$3 per month/user
Chat Only Option
Unlimited file storage
Instant chat translation
Enterprise security
Basic Support

Upgrades available if more features are needed
Free Version Not Supported
Free Trial Supported

Pricing

$4 per user per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.3 / 5
ease 4.6 / 5
features 4.4 / 5
design 4.0 / 5
support 3.5 / 5

Pros & Cons from Real Users

Pros

  • Our team loves Pronto! Its been great to have one place where everyone has contact with each other - which eliminates the need to constantly distribute updated phone number lists, etc. The ability to create specific groups is also convenient for various departments and group discussions that don't need to involve the entire company. My team loves the GIF and emoji's - keeps conversations fun!
  • Super easy to communicate with teams and company wide. There's tons of features which make communication easy whether it’s a meeting or sharing docs.
  • Fantastic sales engagement. We were coming from a place where our sales leaders were trying to broadcast messages widely and still control the interaction (i.e. who can DM who). We had a mixture of sms based systems that did not provide great transparency into who was participating.
  • We love the ease of use, everything is very self-explanatory, no need for training. Also the ability to create many groups, see who has read the messages, share files, etc. All of Pronto is amazing!

Cons

  • The only thing we don't like is that incoming or new employees, can't see announcements that were posted previously. We love the announcements features but wish there was maybe a "bulletin" where permanent announcements can be viewed for all time and eternity by anyone no matter when they join our company.
  • Some of the features like video chat don’t function well when you exceed a certain number of users.
  • They come from an educational background, so we had to show them the sales use cases. They picked it quickly.
  • My ONE complaint is that it doesn’t hide the text of my chats when the notification pops up on my screen. If I am sharing my screen with someone and someone else sends me something sensitive, everyone gets to read that message.

Pros & Cons from Real Users

Pros

  • Allows for a collaborative place for my colleagues and me to share ideas, projects, and tasks. Incredibly resource since working remotely.
  • Easy to connect with employees and work. Good video and audio connect which also work great in low connect.
  • I like the simple and interactive method that we can maintain communication, as well as working together between co-workers with Workplace by Facebook, I like this job system, it has a user interface comparable to the social media network Facebook, in addition to being used by all the employees of our company, they were able to share suggestions, chat, make audio and video phone calls, share papers and more, in a very simple to use and also familiar environment.
  • Workplace by Facebook is a good place for formal and informal communication in organizations. It has easy setup with single sign on of company credentials and employees can share their thoughts and also make announcements on walls just like normal Facebook.
  • I like that I can use something just for my business Facebook page and I do not get it confused with my personal one.

Cons

  • Support is incredibly slow when there are any operational issues with this platform.
  • User interface can be improved for non-technical people.
  • I like to integrate with online office devices to modify documents and also spreadsheets online through the system. Eventually we found instability in the system and a drop in the program's functioning.
  • The notification links which we get in emails mostly redirects to a different thread instead of the actual post.
  • It is not user friendly as I think it should be. It also does not always notify me and then when I do look at it, it does not show that I looked at the notification.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Pronto
Founded: 2016
United States
pronto.io

Company Information

Meta
Founded: 2004
United States
www.workplace.com

Alternatives

Alternatives

Pumble

Pumble

CAKE.com Inc
Pronto Xi

Pronto Xi

Pronto Software
Slack

Slack

Salesforce

Categories

Categories

Audio Conferencing Supported
Collaboration Supported
File Sharing Supported
Meeting Supported
Messaging Supported
Productivity Supported
Task Management Supported
Team Chat Supported
Team Communication Supported
Video Conferencing Supported
Web Conferencing Supported

Employee Communication Tools Features

Activity / News Feed Supported
Audio / Video Conferencing Supported
Blogs Not Supported
Chat / Messaging Supported
Employee Directory Supported
Event Calendar Supported
File Sharing Supported
Knowledge Management Supported
Newsletter Management Not Supported
Surveys & Feedback Supported

Internal Communications Features

App Integration Not Supported
Blogs Not Supported
Chat/Messaging Supported
Email Management Not Supported
Employee Directory Supported
Event Calendar Not Supported
Newsletter Management Not Supported
Photo Gallery Supported
Social Sharing Not Supported
Survey Management Not Supported
Telephony Not Supported
Video Chat Supported
Voice Chat Supported

Team Chat Features

End-to-End Encryption (E2EE) Not Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Supported
Video Conferencing Supported
Voice Calling Supported

Team Communication Features

Activity / News Feed Not Supported
Audio Calls Supported
Calendar Management Supported
Chat / Messaging Supported
Discussion Threads Supported
File Sharing Not Supported
Mobile Access Supported
Push Notifications Supported
Search Supported
Surveys & Feedback Supported
Task Management Supported
Video Conferencing Supported

Student Engagement Platform Features

Communication Tools Supported
Community Management Supported
Event Calendar Not Supported
Higher Education Supported
Interactive Learning Not Supported
K-12 Not Supported
Location Tracking Supported
Mobile App Supported
Orientation Management Supported
Polls / Voting Supported
Safety Management Not Supported
Student Group Management Supported

Employee Communication Tools Features

Activity / News Feed Supported
Audio / Video Conferencing Supported
Blogs Not Supported
Chat / Messaging Supported
Employee Directory Not Supported
Event Calendar Not Supported
File Sharing Supported
Knowledge Management Supported
Newsletter Management Supported
Surveys & Feedback Not Supported

Internal Communications Features

App Integration Not Supported
Blogs Not Supported
Chat/Messaging Supported
Email Management Not Supported
Employee Directory Not Supported
Event Calendar Not Supported
Newsletter Management Supported
Photo Gallery Supported
Social Sharing Not Supported
Survey Management Not Supported
Telephony Not Supported
Video Chat Not Supported
Voice Chat Not Supported

Team Chat Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Supported
Search / Filter Supported
Self-Destructing Messages Supported
Stickers / GIFs Supported
Threaded Discussion Supported
Video Conferencing Supported
Voice Calling Supported

Team Communication Features

Activity / News Feed Supported
Audio Calls Not Supported
Calendar Management Not Supported
Chat / Messaging Not Supported
Discussion Threads Not Supported
File Sharing Supported
Mobile Access Not Supported
Push Notifications Not Supported
Search Supported
Surveys & Feedback Not Supported
Task Management Supported
Video Conferencing Supported

Web Conferencing Features

Electronic Hand Raising Not Supported
Mobile Access Supported
On-Demand Webcasting Supported
Presentation Streaming Supported
Presentation Tools Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Not Supported

Collaboration Features

Brainstorming Supported
Calendar Management Supported
Chat / Messaging Not Supported
Contact Management Not Supported
Content Management Not Supported
Document Management Not Supported
Project Management Supported
Real Time Editing Not Supported
Task Management Supported
Version Control Not Supported
Video Conferencing Supported

File Sharing Features

Audit Trail Not Supported
Chat / Messaging Supported
Collaboration Supported
Document Management Supported
Drag & Drop Supported
Electronic Signature Not Supported
Encryption Not Supported
File Synchronization Supported
Search Not Supported
User Management Not Supported
Version Control Not Supported
Workflow Management Supported

Meeting Features

Action Item Tracking Supported
Agenda Management Supported
Attendee Management Supported
Board Meetings Not Supported
Committee Meetings Not Supported
Internal Meetings Not Supported
Invitation Management Not Supported
Legislative Meetings Not Supported
Materials Management Not Supported
Meeting Feedback Not Supported
Meeting Preparation Tools Not Supported
Meeting Room Booking Not Supported
Minutes Management Not Supported
Post-Meeting Tools Not Supported
Scheduling Not Supported
Travel Management Not Supported
Voting Management Not Supported

Messaging Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Supported
Search / Filter Supported
Self-Destructing Messages Supported
Stickers / GIFs Supported
Threaded Discussion Supported
Video Conferencing Supported
Voice Calling Supported

Productivity Features

Collaboration Supported
Database Creation Not Supported
Document Creation Not Supported
File Sharing Supported
Notes Management Supported
Office Suite Not Supported
Presentation Tools Not Supported
Project Management Supported
Task Management Supported
Team Chat Supported

Task Management Features

Collaboration Not Supported
Create Subtasks Not Supported
Gamification Not Supported
Gantt Charts Not Supported
Mobile Access Supported
Percent-Complete Tracking Not Supported
Progress Tracking Not Supported
Recurring Tasks Not Supported
Reporting/Analytics Not Supported
Spreadsheet View Not Supported
Task Board View Not Supported
Task Planning Not Supported
Task Scheduling Not Supported
Task Tracking Not Supported
Time Tracking Not Supported
To-Do List View Supported

Unified Communications Features

Audio / Video Conferencing Supported
Calendar Management Not Supported
Call Recording Not Supported
Call Routing Not Supported
Chat / Messaging Supported
Fax Management Not Supported
File Sharing Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Not Supported

Video Conferencing Features

Electronic Hand Raising Not Supported
Mobile Access Supported
On-Demand Webcasting Supported
Presentation Streaming Supported
Presentation Tools Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Not Supported

Integrations

Dropbox Supported
Microsoft OneDrive Supported
ADP Retirement Services Not Supported
Blackboard Learn Supported
Blackboard for Business Supported
BlueJeans Not Supported
Desktop.com Not Supported
EdCast Not Supported
Franz Not Supported
Kindly Not Supported
Okta Not Supported
PowerSuite Not Supported
SWOOP Analytics Not Supported
Salesforce Not Supported
Sideways 6 Not Supported
Smartsheet Not Supported
TSM Supported
Workstars Not Supported

Integrations

Dropbox Supported
Microsoft OneDrive Supported
ADP Retirement Services Supported
Blackboard Learn Not Supported
Blackboard for Business Not Supported
BlueJeans Supported
Desktop.com Supported
EdCast Supported
Franz Supported
Kindly Supported
Okta Supported
PowerSuite Supported
SWOOP Analytics Supported
Salesforce Supported
Sideways 6 Supported
Smartsheet Supported
TSM Not Supported
Workstars Supported
Claim Pronto and update features and information
Claim Pronto and update features and information
Claim Workplace from Meta and update features and information
Claim Workplace from Meta and update features and information