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About

Pronto is a communication hub created for the everyday user. It connects people via chat and video, so they can learn faster, work smarter, and communicate seamlessly. Not everyone is comfortable with new technology. At pronto, we’re looking out for frontline workers and designed Pronto to be the most frictionless, easy-to-use communication product on the market. Most of today’s workforce either doesn’t work at a desk, or works remotely. Pronto is designed mobile-first and keeps you connected right from your mobile phone— even when you’re on the go.

About

Spike brings your entire workspace into your Inbox: email, chat, calendar, calls, team collaboration, tasks — to one powerful Inbox. Everything you need to get your work done is in a single feed, so you can finally give the app-switching a rest. Spike’s conversational email fuses traditional email with instant messaging — eliminating cluttered email threads. With real-time conversations and live collaboration, have better interactions and a more human communication experience. Spike is available on iOS, Android, Mac, Windows & Web.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Organizations of all sizes that want a seamless communications tool

Audience

Spike is an all-in-one workplace, making you and your team more responsive, efficient, and collaborative.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$3 per month/user
Chat Only Option
Unlimited file storage
Instant chat translation
Enterprise security
Basic Support

Upgrades available if more features are needed
Free Version Not Supported
Free Trial Supported

Pricing

Free
Spike is free for anyone with a personal email address.

If you have a custom domain email address, you can get started with a 14 day free trial.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.8 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • Our team loves Pronto! Its been great to have one place where everyone has contact with each other - which eliminates the need to constantly distribute updated phone number lists, etc. The ability to create specific groups is also convenient for various departments and group discussions that don't need to involve the entire company. My team loves the GIF and emoji's - keeps conversations fun!
  • Super easy to communicate with teams and company wide. There's tons of features which make communication easy whether it’s a meeting or sharing docs.
  • Fantastic sales engagement. We were coming from a place where our sales leaders were trying to broadcast messages widely and still control the interaction (i.e. who can DM who). We had a mixture of sms based systems that did not provide great transparency into who was participating.
  • We love the ease of use, everything is very self-explanatory, no need for training. Also the ability to create many groups, see who has read the messages, share files, etc. All of Pronto is amazing!

Cons

  • The only thing we don't like is that incoming or new employees, can't see announcements that were posted previously. We love the announcements features but wish there was maybe a "bulletin" where permanent announcements can be viewed for all time and eternity by anyone no matter when they join our company.
  • Some of the features like video chat don’t function well when you exceed a certain number of users.
  • They come from an educational background, so we had to show them the sales use cases. They picked it quickly.
  • My ONE complaint is that it doesn’t hide the text of my chats when the notification pops up on my screen. If I am sharing my screen with someone and someone else sends me something sensitive, everyone gets to read that message.

Pros & Cons from Real Users

Pros

  • With Spike, conventional email is transformed into a chat-like conversational style. Users accustomed to messaging applications will find this method easier to use and more natural when it comes to email conversation.
  • Spike provides us with an environment that facilitates interaction with third parties in different ways, whether by calls, messaging, e-mail, etc. Its platform is intuitive and straightforward; it is pretty easy to understand how it works and to take advantage of its many communicative and collaborative benefits for the benefit of work teams.
  • Spike is an interesting email client which transform your old boring email window to interesting communication interface. It offer amazing collaborative capability which make it it perfect candidate of client with exceptionally useful extra feature contributing to higher conversion.
  • #1- Spike is also supported on mobile platforms. #2- Inbound and outbound emails converted into easy chat interface. #3- Task tracking and organizing are very convenient. #4- Team collaboration is great with its realtime chat.
  • New way to start chatting without sharing your mobile number, so it helps if you have privacy concerns. It has all of the feature that typical email apps have. Also integrated with voice and video calling.

Cons

  • Although Spike offers a mobile app for access while on the move, some users have noted that it occasionally has less functionality than the web version.
  • It is multiplatform, but its application for mobile devices is not as optimal as the computer one; some functions cannot be used.
  • Spike offers many add-on features with no extra cost involved. It's a great tool for email with collaboration. No Cons.
  • #1- We had an overall positive experience with Spike.
  • Till now I didn't faced any serious problems with this tool.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Pronto
Founded: 2016
United States
pronto.io

Company Information

Spike
Founded: 2014
Israel
www.spikenow.com

Alternatives

Alternatives

Pronto Xi

Pronto Xi

Pronto Software
Slack

Slack

Salesforce

Categories

Categories

Calendar Supported
Collaboration Supported
Email Clients Supported
Email Encryption Supported
Email Management Supported
Email Tracking Supported
File Sharing Supported
Productivity Supported
Screen Sharing Supported
Task Management Supported
Team Chat Supported
Team Communication Supported

Employee Communication Tools Features

Activity / News Feed Supported
Audio / Video Conferencing Supported
Blogs Not Supported
Chat / Messaging Supported
Employee Directory Supported
Event Calendar Supported
File Sharing Supported
Knowledge Management Supported
Newsletter Management Not Supported
Surveys & Feedback Supported

Internal Communications Features

App Integration Not Supported
Blogs Not Supported
Chat/Messaging Supported
Email Management Not Supported
Employee Directory Supported
Event Calendar Not Supported
Newsletter Management Not Supported
Photo Gallery Supported
Social Sharing Not Supported
Survey Management Not Supported
Telephony Not Supported
Video Chat Supported
Voice Chat Supported

Team Chat Features

End-to-End Encryption (E2EE) Not Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Supported
Video Conferencing Supported
Voice Calling Supported

Team Communication Features

Activity / News Feed Not Supported
Audio Calls Supported
Calendar Management Supported
Chat / Messaging Supported
Discussion Threads Supported
File Sharing Not Supported
Mobile Access Supported
Push Notifications Supported
Search Supported
Surveys & Feedback Supported
Task Management Supported
Video Conferencing Supported

Student Engagement Platform Features

Communication Tools Supported
Community Management Supported
Event Calendar Not Supported
Higher Education Supported
Interactive Learning Not Supported
K-12 Not Supported
Location Tracking Supported
Mobile App Supported
Orientation Management Supported
Polls / Voting Supported
Safety Management Not Supported
Student Group Management Supported

Employee Communication Tools Features

Activity / News Feed Supported
Audio / Video Conferencing Supported
Blogs Not Supported
Chat / Messaging Supported
Employee Directory Not Supported
Event Calendar Supported
File Sharing Supported
Knowledge Management Not Supported
Newsletter Management Not Supported
Surveys & Feedback Not Supported

Internal Communications Features

App Integration Not Supported
Blogs Not Supported
Chat/Messaging Supported
Email Management Supported
Employee Directory Not Supported
Event Calendar Supported
Newsletter Management Not Supported
Photo Gallery Supported
Social Sharing Not Supported
Survey Management Not Supported
Telephony Not Supported
Video Chat Supported
Voice Chat Supported

Team Chat Features

End-to-End Encryption (E2EE) Not Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Not Supported
Video Conferencing Supported
Voice Calling Supported

Team Communication Features

Activity / News Feed Supported
Audio Calls Supported
Calendar Management Supported
Chat / Messaging Supported
Discussion Threads Supported
File Sharing Supported
Mobile Access Supported
Push Notifications Supported
Search Supported
Surveys & Feedback Not Supported
Task Management Supported
Video Conferencing Supported

Calendar Features

Calendar Sync Supported
Collaboration Tools Not Supported
Multi-Device Support Not Supported
Reminders Supported
Room Booking Not Supported
Scheduling Not Supported
Task Manaagement Not Supported

Collaboration Features

Brainstorming Not Supported
Calendar Management Supported
Chat / Messaging Supported
Contact Management Not Supported
Content Management Supported
Document Management Supported
Project Management Supported
Real Time Editing Supported
Task Management Supported
Version Control Not Supported
Video Conferencing Supported

Email Management Features

Data Recovery Not Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Supported
Response Management Not Supported
Routing Not Supported
Shared Inboxes Supported
Signature Management Not Supported
Spam Blocker Supported
Whitelisting / Blacklisting Supported

File Sharing Features

Audit Trail Not Supported
Chat / Messaging Supported
Collaboration Supported
Document Management Supported
Drag & Drop Supported
Electronic Signature Not Supported
Encryption Supported
File Synchronization Not Supported
Search Supported
User Management Supported
Version Control Not Supported
Workflow Management Not Supported

Productivity Features

Collaboration Supported
Database Creation Not Supported
Document Creation Supported
File Sharing Supported
Notes Management Supported
Office Suite Supported
Presentation Tools Not Supported
Project Management Supported
Task Management Supported
Team Chat Supported

Task Management Features

Collaboration Supported
Create Subtasks Supported
Gamification Not Supported
Gantt Charts Not Supported
Mobile Access Supported
Percent-Complete Tracking Not Supported
Progress Tracking Not Supported
Recurring Tasks Supported
Reporting/Analytics Not Supported
Spreadsheet View Supported
Task Board View Supported
Task Planning Supported
Task Scheduling Supported
Task Tracking Supported
Time Tracking Not Supported
To-Do List View Supported

Integrations

Blackboard Learn Supported
Blackboard for Business Supported
Canvas Supported
Desktop.com Not Supported
Dropbox Supported
FlowCentric Processware Supported
Gmail Not Supported
Google Drive Supported
Google Workspace Not Supported
Microsoft 365 Not Supported
Microsoft OneDrive Supported
Microsoft Outlook Not Supported
Netstock Supported
OnlineOrNot Not Supported
ProSpend Supported
Stax Supported
TSM Supported
Workers by Delos Not Supported
iCloud Supported

Integrations

Blackboard Learn Not Supported
Blackboard for Business Not Supported
Canvas Not Supported
Desktop.com Supported
Dropbox Not Supported
FlowCentric Processware Not Supported
Gmail Supported
Google Drive Not Supported
Google Workspace Supported
Microsoft 365 Supported
Microsoft OneDrive Not Supported
Microsoft Outlook Supported
Netstock Not Supported
OnlineOrNot Supported
ProSpend Not Supported
Stax Not Supported
TSM Not Supported
Workers by Delos Supported
iCloud Not Supported
Claim Pronto and update features and information
Claim Pronto and update features and information
Claim Spike and update features and information
Claim Spike and update features and information