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About

Pronto is a communication hub created for the everyday user. It connects people via chat and video, so they can learn faster, work smarter, and communicate seamlessly. Not everyone is comfortable with new technology. At pronto, we’re looking out for frontline workers and designed Pronto to be the most frictionless, easy-to-use communication product on the market. Most of today’s workforce either doesn’t work at a desk, or works remotely. Pronto is designed mobile-first and keeps you connected right from your mobile phone— even when you’re on the go.

About

Spike brings your entire workspace into your Inbox: email, chat, calendar, calls, team collaboration, tasks — to one powerful Inbox. Everything you need to get your work done is in a single feed, so you can finally give the app-switching a rest. Spike’s conversational email fuses traditional email with instant messaging — eliminating cluttered email threads. With real-time conversations and live collaboration, have better interactions and a more human communication experience. Spike is available on iOS, Android, Mac, Windows & Web.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations of all sizes that want a seamless communications tool

Audience

Spike is an all-in-one workplace, making you and your team more responsive, efficient, and collaborative.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$3 per month/user
Chat Only Option
Unlimited file storage
Instant chat translation
Enterprise security
Basic Support

Upgrades available if more features are needed
Free Version
Free Trial

Pricing

Free
Spike is free for anyone with a personal email address.

If you have a custom domain email address, you can get started with a 14 day free trial.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.8 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • Our team loves Pronto! Its been great to have one place where everyone has contact with each other - which eliminates the need to constantly distribute updated phone number lists, etc. The ability to create specific groups is also convenient for various departments and group discussions that don't need to involve the entire company. My team loves the GIF and emoji's - keeps conversations fun!
  • Super easy to communicate with teams and company wide. There's tons of features which make communication easy whether it’s a meeting or sharing docs.
  • Fantastic sales engagement. We were coming from a place where our sales leaders were trying to broadcast messages widely and still control the interaction (i.e. who can DM who). We had a mixture of sms based systems that did not provide great transparency into who was participating.
  • We love the ease of use, everything is very self-explanatory, no need for training. Also the ability to create many groups, see who has read the messages, share files, etc. All of Pronto is amazing!

Cons

  • The only thing we don't like is that incoming or new employees, can't see announcements that were posted previously. We love the announcements features but wish there was maybe a "bulletin" where permanent announcements can be viewed for all time and eternity by anyone no matter when they join our company.
  • Some of the features like video chat don’t function well when you exceed a certain number of users.
  • They come from an educational background, so we had to show them the sales use cases. They picked it quickly.
  • My ONE complaint is that it doesn’t hide the text of my chats when the notification pops up on my screen. If I am sharing my screen with someone and someone else sends me something sensitive, everyone gets to read that message.

Pros & Cons from Real Users

Pros

  • With Spike, conventional email is transformed into a chat-like conversational style. Users accustomed to messaging applications will find this method easier to use and more natural when it comes to email conversation.
  • Spike provides us with an environment that facilitates interaction with third parties in different ways, whether by calls, messaging, e-mail, etc. Its platform is intuitive and straightforward; it is pretty easy to understand how it works and to take advantage of its many communicative and collaborative benefits for the benefit of work teams.
  • Spike is an interesting email client which transform your old boring email window to interesting communication interface. It offer amazing collaborative capability which make it it perfect candidate of client with exceptionally useful extra feature contributing to higher conversion.
  • #1- Spike is also supported on mobile platforms. #2- Inbound and outbound emails converted into easy chat interface. #3- Task tracking and organizing are very convenient. #4- Team collaboration is great with its realtime chat.
  • New way to start chatting without sharing your mobile number, so it helps if you have privacy concerns. It has all of the feature that typical email apps have. Also integrated with voice and video calling.

Cons

  • Although Spike offers a mobile app for access while on the move, some users have noted that it occasionally has less functionality than the web version.
  • It is multiplatform, but its application for mobile devices is not as optimal as the computer one; some functions cannot be used.
  • Spike offers many add-on features with no extra cost involved. It's a great tool for email with collaboration. No Cons.
  • #1- We had an overall positive experience with Spike.
  • Till now I didn't faced any serious problems with this tool.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Pronto
Founded: 2016
United States
pronto.io

Company Information

Spike
Founded: 2014
Israel
www.spikenow.com

Alternatives

Alternatives

Slack

Slack

Salesforce
Pronto Xi

Pronto Xi

Pronto Software

Categories

Categories

Employee Communication Tools Features

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Internal Communications Features

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Team Chat Features

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Team Communication Features

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Student Engagement Platform Features

Communication Tools
Community Management
Event Calendar
Higher Education
Interactive Learning
K-12
Location Tracking
Mobile App
Orientation Management
Polls / Voting
Safety Management
Student Group Management

Employee Communication Tools Features

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Internal Communications Features

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Team Chat Features

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Team Communication Features

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Calendar Features

Calendar Sync
Collaboration Tools
Multi-Device Support
Reminders
Room Booking
Scheduling
Task Manaagement

Collaboration Features

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Email Management Features

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

File Sharing Features

Audit Trail
Chat / Messaging
Collaboration
Document Management
Drag & Drop
Electronic Signature
Encryption
File Synchronization
Search
User Management
Version Control
Workflow Management

Productivity Features

Collaboration
Database Creation
Document Creation
File Sharing
Notes Management
Office Suite
Presentation Tools
Project Management
Task Management
Team Chat

Task Management Features

Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

Integrations

Blackboard Learn
Blackboard for Business
Canvas
Desktop.com
Dropbox
FlowCentric Processware
FreightExchange
Google Drive
Google Workspace
LCAB
Microsoft 365
Microsoft OneDrive
Microsoft Outlook
Moodle
Netstock
ProSpend
TSM
Workers by Delos
iCloud

Integrations

Blackboard Learn
Blackboard for Business
Canvas
Desktop.com
Dropbox
FlowCentric Processware
FreightExchange
Google Drive
Google Workspace
LCAB
Microsoft 365
Microsoft OneDrive
Microsoft Outlook
Moodle
Netstock
ProSpend
TSM
Workers by Delos
iCloud
Claim Pronto and update features and information
Claim Pronto and update features and information
Claim Spike and update features and information
Claim Spike and update features and information