Relay

Relay

Martello Systems
Pronto Relay

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Pronto:

About

Pronto is a booking, CRM and POS platform for service businesses — salons, barbershops, spas, dental clinics, fitness studios, auto repair shops, cafes and tattoo studios. It combines online booking, a calendar, POS, client CRM, inventory management and automated client notifications in one system. Clients book online with just a name and phone number — no account required — and business owners keep 100% of their revenue with zero commission on bookings. Free automated reminders go out over Email, Telegram, WhatsApp and Viber, covering confirmations, 24-hour and 1-hour reminders, thank-you messages, re-engagement and birthday greetings. Available as a hosted SaaS with a free plan and paid plans from $19/month. For technical teams that want full control of their data, it's also available as a free, self-hosted deployment (open source, MIT license).
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About

Relay is customer messaging and appointment-operations software for salons, barbers, lash and brow studios, med spas, tattoo studios, pet groomers and other appointment businesses. It brings texts, email, calls, web chat, form inquiries, and connected Facebook and Instagram messages into a shared customer inbox. Businesses can publish booking links, sync calendars with Google Calendar, check availability for conflicts, send appointment reminders, prompt clients to rebook, and notify waitlisted customers when a slot opens. Automated workflows can text back missed callers and follow up with leads. Relay's AI can draft replies for staff approval or send automatic replies, depending on settings. The optional AI Front Desk answers calls and books appointments. The service also includes contact records, forms, pipelines, and API access on qualifying paid plans. Relay is web-based and connects to Martello's stack, including Mycel, its shared business knowledge layer.
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Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
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Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
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Audience

Small and independent service businesses — hair salons, barbershops, spas and massage studios, dental clinics, fitness studios, auto repair shops, cafes, and tattoo studios — looking to replace manual booking by phone or WhatsApp with automated online scheduling, without paying marketplace commission.
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Audience

Appointment businesses, startups, and tech companies that handle customer messages and booking.
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Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
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Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
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API

Offers API Not Supported
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API

Offers API Supported
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Screenshots and Videos

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Screenshots and Videos

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Pricing

Free (paid plans from $19/mont
Free — $0/month forever: 1 staff member, 100 clients, 50 bookings/month, no credit card required.

Starter — $19/month: 5 staff members, unlimited clients and bookings.

Pro — $39/month: 15 staff members, unlimited clients and bookings, plus analytics dashboard, loyalty program, and custom domain.

Agency — $79/month: unlimited staff members, unlimited clients and bookings, plus white-label branding and API access.

Self-hosted (open source, Docker): free forever, unlimited, MIT license.
Free Version Supported
Free Trial Not Supported
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Pricing

$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Version Supported
Free Trial Not Supported
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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Relay:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Pronto:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
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Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
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Company Information

Pronto
Founded: 2026
Georgia
trypronto.app
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Company Information

Martello Systems
Founded: 2026
United States
relaycustomerops.com
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Alternatives

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Alternatives

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PNLTABLES Teknoloji A.Ş.
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Clienteka

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Categories

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Categories

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Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Not Supported
Client Database Supported
Group Scheduling Not Supported
Mobile Access Supported
Multi-Location Not Supported
Online Booking Supported
Online Payments Not Supported
Recurring Appointments Not Supported
Room Booking Management Not Supported
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Integrations

Google Calendar Supported
Instagram Not Supported
Mycel Not Supported
Telegram Supported
Viber Supported
WhatsApp Supported
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Integrations

Google Calendar Supported
Instagram Supported
Mycel Supported
Telegram Not Supported
Viber Not Supported
WhatsApp Not Supported
Pronto:
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