Upland Rant & Rave

Upland Rant & Rave

Upland Software
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About

Project Echo is a hosted product-feedback platform for SaaS teams that collect requests and bug reports from customers. It provides a feedback portal that can be public, private, or restricted to users, with voting, comments, duplicate detection, identity masking, and board controls. Teams can organize requests, maintain a drag-and-drop roadmap, and publish changelog entries linked to feedback to notify contributors when work ships. The service supports embedded feedback capture, custom domains, a REST API, inbound and outbound webhooks, and integrations including Linear, Notion, Slack, and Tally. Its MCP server lets compatible AI clients such as Claude and Cursor read and update requests, comments, votes, and internal notes, and generate implementation prompts. A free plan includes core feedback, roadmap, changelog, API, and MCP capabilities; a paid Pro plan adds custom-domain and branding options.

About

Respond to customer feedback and close the loop efficiently with real-time alerts. See what customers are saying with data analysis, visualizations, and taxonomies tailored to your organization. Collect, analyze, and act on internal feedback to create champion employees that thrive on keeping customers happy. Create a seamless delivery process with proactive communications. Reduce call center volume and create a culture of customer care. Reduce operational cost with a digital-first approach. Easily capture multi-channel feedback from any point in the customer journey. Reduce cart abandonment and hear the voice of the ‘silent shopper’ with listening posts. Prevent churn and make service improvements with real-time feedback. Address tenant needs faster while reducing the volume and complexity of complaints. Reduce inbound calls and keep customers informed with proactive communications.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

SaaS teams, indie developers, solo founders, and bootstrapped software businesses that collect customer feedback and use it to plan product work.

Audience

Companies of all sizes seeking a tool to respond to customer feedback

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$29/month
The Free plan costs $0. Pro costs $29 per month or $290 per year. Pro adds a custom domain and removes Project Echo branding.
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Project Echo
Founded: 2025
United States
www.projectecho.io

Company Information

Upland Software
Founded: 2010
United States
uplandsoftware.com/rantandrave/

Alternatives

Alternatives

Benbria Loop

Benbria Loop

Benbria
Delighted

Delighted

Qualtrics

Categories

Customer Feedback Supported

Categories

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Not Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Supported
Live Chat Not Supported
Video Content Not Supported

Integrations

BlueVenn Not Supported
Claude Supported
Claude Duet Supported
Claude for Legal Supported
Cursor Supported
Model Context Protocol (MCP) Supported
Notion Supported
Slack Supported

Integrations

BlueVenn Supported
Claude Not Supported
Claude Duet Not Supported
Claude for Legal Not Supported
Cursor Not Supported
Model Context Protocol (MCP) Not Supported
Notion Not Supported
Slack Not Supported
Claim Project Echo and update features and information
Claim Project Echo and update features and information
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Claim Upland Rant & Rave and update features and information