Simplesat

Simplesat

Pronto Holdings
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+

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About

ProductBridge is an AI-powered customer feedback platform for SaaS teams. It brings feedback boards, feature voting, product roadmaps, and changelogs into one tool, replacing scattered spreadsheets and support tickets with a single organized system. AI automatically collects feedback from Slack, Intercom, Zendesk, Discord, and Jira, then deduplicates and categorizes it so nothing is lost. Users vote on requests to signal real demand, teams publish public roadmaps and changelogs, and users are notified when their requested features ship. Product teams can query all feedback in plain language, and an AI changelog writer turns shipped work into release notes. ProductBridge uses flat pricing with no per-seat fees, offers white-label branding, SSO/SAML, and an API plus MCP server for connecting AI assistants to feedback data.

About

Simplesat is the fun and easy way to collect CSAT (Customer Satisfaction), CES (Customer Effort Score), and NPS (Net Promoter Score) feedback. Collect customer satisfaction directly through ConnectWise, Zendesk, Autotask, Salesforce, Intercom, Freshdesk, HubSpot, or any other helpdesk. You can also add and send the customer survey on your email signature, or send it directly from Simplesat. All your feedback ends up in one place - making it easy to analyze and take action!

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

SaaS companies and product teams — from startups and small businesses to enterprises — including product managers, founders, and customer-facing teams that collect user feedback and want to prioritize what to build.

Audience

- IT Service Providers (MSPs) , Technology companies with customer service teams - Companies using helpdesks such as Zendesk, Freshdesk, Intercom, Salesforce, HubSpot, ConnectWise or Autotask

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$29/month
Free Version Supported
Free Trial Supported

Pricing

$99/month
All inclusive pricing - Unlimited customers, users, and surveys.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.5 / 5
ease 4.0 / 5
features 4.5 / 5
design 4.5 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • I like many things about Simplesat. First, this product is seamless to deploy and use. It comes with great features that makes researching and collecting feedback seamless. With the provision of templates, launching a survey as well as understanding how to manage the tool becomes easy.
  • I like that Simplesat is easy to deploy and that the many features does not translate to high cost. Using Simplesat is easy and thanks to the many templates, creating and managing surveys is seamless. The tool makes analysis of data easy as well.

Cons

  • With Simplesat, I have had no issues and it works perfectly. All the features are in place and works seamlessly
  • I have had no bad experiences with Simplesat. It works perfectly and no issues whatsoever. At least I haven't experienced them.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

ProductBridge
Founded: 2025
United States
productbridge.io

Company Information

Pronto Holdings
Founded: 2016
United States
www.simplesat.io

Alternatives

Alternatives

BizRatings

BizRatings

BizRatings.com

Categories

Customer Feedback Supported

Categories

Customer Feedback Supported
NPS Supported
Survey Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Not Supported
Feedback Collection Supported
Survey Management Supported

Survey Features

Custom Survey URLs Not Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Not Supported
Question Library Not Supported
Site Intercept Survey Not Supported
Skip Logic Not Supported
Supports Audio / Images / Video Not Supported

Integrations

Accelo Not Supported
Autotask PSA Not Supported
ConnectWise PSA Not Supported
Datto Workplace Not Supported
Dropbox Not Supported
Exclaimer Not Supported
Gorgias Not Supported
Kaseya BMS Not Supported
Keap Not Supported
Kustomer Not Supported
LiveAgent Not Supported
Mailchimp Not Supported
Microsoft Dynamics 365 Not Supported
Microsoft Teams Not Supported
Salesforce Not Supported
ScalePad Lifecycle Insights Not Supported
ServiceNow Not Supported
Shopify Not Supported
WHMCS Not Supported
Workers by Delos Not Supported

Integrations

Accelo Supported
Autotask PSA Supported
ConnectWise PSA Supported
Datto Workplace Supported
Dropbox Supported
Exclaimer Supported
Gorgias Supported
Kaseya BMS Supported
Keap Supported
Kustomer Supported
LiveAgent Supported
Mailchimp Supported
Microsoft Dynamics 365 Supported
Microsoft Teams Supported
Salesforce Supported
ScalePad Lifecycle Insights Supported
ServiceNow Supported
Shopify Supported
WHMCS Supported
Workers by Delos Supported
Claim ProductBridge and update features and information
Claim ProductBridge and update features and information
Claim Simplesat and update features and information
Claim Simplesat and update features and information