Prodsight

Prodsight

Product Insight
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About

Deeply understand customer feedback across all channels - from support tickets to reviews. Combine your support tickets, reviews, surveys, NPS and other customer feedback into a single repository. Get each piece of feedback automatically analyzed for topics and sentiment based on your custom taxonomy. Get real-time insights around customer issues and requests and drive measurable improvements to your CX. Bring all your feedback to one easily accessible place from all your favorite tools. Analyze your support tickets, reviews, surveys and other customer feedback automatically. Prodsight automatically scans your conversations and surfaces the most important topics that you should be tracking. Our AI suggests topics such as pricing complaints, technical issues and cancellations. Create your own custom topics to track specific elements or features of your platform. Use sub-topics to drill-down into topics to identify underlying issues.

About

lube is building a hyper-specialized product development suite. We're starting with discovery. Support tickets and sales calls are great. You're hearing directly from users who care enough to reach out. But there's a whole universe of conversations you're missing. Users who'll never file a ticket but will write a 500-word Reddit rant. Who skip your survey but happily debate your product with strangers on Discord. Who share brutally honest takes on Twitter because they're not talking to you. Plus, your internal channels can't tell you what competitors are up to, what's shifting in the industry, or which shiny new tool your users are flirting with. All those conversations are happening right now. We help you tune in. lube makes product discovery frictionless. (Yeah, we went there.) Our first module monitors the communities where your users actually hang out. We surface the signals that matter.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Leaders and managers of support, success, product and CX

Audience

lube is ideal for product managers, founders, and product teams who want data-driven insights from real user conversations to prioritize features and improve products with confidence

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$100 per month
Free Version Not Supported
Free Trial Supported

Pricing

$0
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Product Insight
Founded: 2017
United Kingdom
prodsight.com

Company Information

lube
Founded: 2026
Malaysia
lube.gg

Alternatives

Alternatives

DataLube

DataLube

DataLube Systems
Auto Data

Auto Data

Driverse

Categories

Categories

Customer Feedback Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Not Supported
Text Analysis Supported
Trend Analysis Supported

Integrations

Delighted Supported
Formsite Supported
Freshdesk Supported
G2 Supported
Google Business Profile Supported
Google Chrome Supported
Google Sheets Supported
Jotform Supported
Pendo Supported
Reddit Not Supported
Retently Supported
SatisMeter Supported
SurveyMonkey Supported
Tripadvisor Supported
TrustRadius Supported
Trustpilot Supported
Typeform Supported
Yelp Supported
Zendesk Supported

Integrations

Delighted Not Supported
Formsite Not Supported
Freshdesk Not Supported
G2 Not Supported
Google Business Profile Not Supported
Google Chrome Not Supported
Google Sheets Not Supported
Jotform Not Supported
Pendo Not Supported
Reddit Supported
Retently Not Supported
SatisMeter Not Supported
SurveyMonkey Not Supported
Tripadvisor Not Supported
TrustRadius Not Supported
Trustpilot Not Supported
Typeform Not Supported
Yelp Not Supported
Zendesk Not Supported
Claim Prodsight and update features and information
Claim Prodsight and update features and information
Claim lube and update features and information
Claim lube and update features and information