ProdsightProduct Insight
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Related Products
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About
Deeply understand customer feedback across all channels - from support tickets to reviews. Combine your support tickets, reviews, surveys, NPS and other customer feedback into a single repository. Get each piece of feedback automatically analyzed for topics and sentiment based on your custom taxonomy. Get real-time insights around customer issues and requests and drive measurable improvements to your CX. Bring all your feedback to one easily accessible place from all your favorite tools. Analyze your support tickets, reviews, surveys and other customer feedback automatically. Prodsight automatically scans your conversations and surfaces the most important topics that you should be tracking. Our AI suggests topics such as pricing complaints, technical issues and cancellations. Create your own custom topics to track specific elements or features of your platform. Use sub-topics to drill-down into topics to identify underlying issues.
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About
lube is building a hyper-specialized product development suite. We're starting with discovery.
Support tickets and sales calls are great. You're hearing directly from users who care enough to reach out. But there's a whole universe of conversations you're missing. Users who'll never file a ticket but will write a 500-word Reddit rant. Who skip your survey but happily debate your product with strangers on Discord. Who share brutally honest takes on Twitter because they're not talking to you. Plus, your internal channels can't tell you what competitors are up to, what's shifting in the industry, or which shiny new tool your users are flirting with. All those conversations are happening right now.
We help you tune in. lube makes product discovery frictionless. (Yeah, we went there.)
Our first module monitors the communities where your users actually hang out. We surface the signals that matter.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Leaders and managers of support, success, product and CX
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Audience
lube is ideal for product managers, founders, and product teams who want data-driven insights from real user conversations to prioritize features and improve products with confidence
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$100 per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$0
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationProduct Insight
Founded: 2017
United Kingdom
prodsight.com
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Company Informationlube
Founded: 2026
Malaysia
lube.gg
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Experience Features
Action Management
Not Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Supported
Survey Management
Not Supported
Text Analysis
Supported
Trend Analysis
Supported
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Integrations
Delighted
Supported
Formsite
Supported
Freshdesk
Supported
G2
Supported
Google Business Profile
Supported
Google Chrome
Supported
Google Sheets
Supported
Jotform
Supported
Pendo
Supported
Reddit
Not Supported
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Integrations
Delighted
Not Supported
Formsite
Not Supported
Freshdesk
Not Supported
G2
Not Supported
Google Business Profile
Not Supported
Google Chrome
Not Supported
Google Sheets
Not Supported
Jotform
Not Supported
Pendo
Not Supported
Reddit
Supported
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