Prodsight

Prodsight

Product Insight
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About

Deeply understand customer feedback across all channels - from support tickets to reviews. Combine your support tickets, reviews, surveys, NPS and other customer feedback into a single repository. Get each piece of feedback automatically analyzed for topics and sentiment based on your custom taxonomy. Get real-time insights around customer issues and requests and drive measurable improvements to your CX. Bring all your feedback to one easily accessible place from all your favorite tools. Analyze your support tickets, reviews, surveys and other customer feedback automatically. Prodsight automatically scans your conversations and surfaces the most important topics that you should be tracking. Our AI suggests topics such as pricing complaints, technical issues and cancellations. Create your own custom topics to track specific elements or features of your platform. Use sub-topics to drill-down into topics to identify underlying issues.

About

Votelane is a hosted feedback board for small SaaS products and solo founders. Your users post feature requests and upvote them with nothing but an email address - no account or password to create - so requests sort themselves by demand instead of getting lost in inboxes and DMs. Move a request across the board and the public roadmap (planned, in progress, done) updates itself. Ship a release, attach the requests it delivered, and the changelog shows everyone who asked where their idea landed. An in-app widget lets people send ideas, bug reports and feedback from inside your product; bug reports and feedback stay private to you. The owner panel handles moderation in a list or Kanban view, with statuses, pinning, hiding and notes. Boards run on a votelane.app subdomain or your own domain with automatic TLS, can be made private, and are available in English, Polish, German, French and Spanish. Pricing is flat and yearly: $29.99 a year for 5 boards, no per-user fees.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Leaders and managers of support, success, product and CX

Audience

Small SaaS companies, indie makers and solo founders who want to collect and prioritize feature requests

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$100 per month
Free Version Not Supported
Free Trial Supported

Pricing

$29.99/year
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Product Insight
Founded: 2017
United Kingdom
prodsight.com

Company Information

Votelane
Founded: 2026
Poland
votelane.app/

Alternatives

Alternatives

Categories

Categories

Customer Feedback Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Not Supported
Text Analysis Supported
Trend Analysis Supported

Integrations

AskNicely Supported
Delighted Supported
Formsite Supported
Formstack Supported
G2 Supported
Google Business Profile Supported
Google Chrome Supported
Google Sheets Supported
Jotform Supported
Pendo Supported
Retently Supported
Stackreaction Supported
SurveyMonkey Supported
Tripadvisor Supported
TrustRadius Supported
Trustpilot Supported
Typeform Supported
Yelp Supported
Zendesk Supported

Integrations

AskNicely Not Supported
Delighted Not Supported
Formsite Not Supported
Formstack Not Supported
G2 Not Supported
Google Business Profile Not Supported
Google Chrome Not Supported
Google Sheets Not Supported
Jotform Not Supported
Pendo Not Supported
Retently Not Supported
Stackreaction Not Supported
SurveyMonkey Not Supported
Tripadvisor Not Supported
TrustRadius Not Supported
Trustpilot Not Supported
Typeform Not Supported
Yelp Not Supported
Zendesk Not Supported
Claim Prodsight and update features and information
Claim Prodsight and update features and information
Claim Votelane and update features and information
Claim Votelane and update features and information