ServiceWarrior

ServiceWarrior

DesertMicro
+
+

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About

Probook is an AI-driven dispatching platform designed to enhance technician performance, dispatcher efficiency, and customer service in the home services industry. By analyzing historical sales data, Probook ensures technicians are assigned to the most suitable calls, leading to increased sales and improved customer satisfaction. The platform offers two levels of automation, copilot, which provides real-time recommendations while keeping dispatchers informed, and autopilot, which fully reshuffles the dispatch board in real-time, allowing a single dispatcher to manage over 20 technicians. Probook's features include proactive late alerts, rescheduled recommendations, and a live updating revenue heatmap to track top-performing sales personnel. On average, users experience a 12% increase in sales, a 19% rise in flip rates, and the capacity to manage a 20:1 technician-to-dispatcher ratio.

About

ServiceWarrior is a trusted workforce optimization solution that helps field service companies increase the productivity of their field technicians and office staff. With ServiceWarrior, field service technicians can quickly access work orders in real time, process payments and collect signatures, and take advantage of interactive office communication. Meanwhile, managers and office staff can track technician location and progress, dispatch work orders, log reports for DOT compliance, and eliminate excess paperwork. ServiceWarrior works on any Android device. Enter a new customer, create a work order, a view which driver is nearest, and dispatch the order to that driver, typically under one minute. Some of the money-saving features include tracking fuel expenses, easier monitoring or your field employees' time, on-site payment collection, and inventory management.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Home service companies looking for a solution to optimize their dispatch operations and boost sales

Audience

Field service companies seeking a customizable electronic job sheet systems for their teams

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Probook
Founded: 2022
United States
www.probook.ai/

Company Information

DesertMicro
Founded: 1787
United States
www.servicewarrior.com

Alternatives

FieldEdge

FieldEdge

Xplor

Alternatives

FieldEdge

FieldEdge

Xplor

Categories

Home Services Supported
Service Dispatch Supported

Categories

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Home Health Care Features

Billing & Invoicing Supported
Charting Supported
Electronic Signature Supported
Employee Tracking Supported
Medication Database Supported
Patient Intake Supported
Scheduling Supported
Time / Task Reporting Supported

Integrations

NEXTAR Supported
ServiceTitan Supported

Integrations

NEXTAR Not Supported
ServiceTitan Not Supported
Claim Probook and update features and information
Claim Probook and update features and information
Claim ServiceWarrior and update features and information
Claim ServiceWarrior and update features and information