Related Products
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About
Probook is an AI-driven dispatching platform designed to enhance technician performance, dispatcher efficiency, and customer service in the home services industry. By analyzing historical sales data, Probook ensures technicians are assigned to the most suitable calls, leading to increased sales and improved customer satisfaction. The platform offers two levels of automation, copilot, which provides real-time recommendations while keeping dispatchers informed, and autopilot, which fully reshuffles the dispatch board in real-time, allowing a single dispatcher to manage over 20 technicians. Probook's features include proactive late alerts, rescheduled recommendations, and a live updating revenue heatmap to track top-performing sales personnel. On average, users experience a 12% increase in sales, a 19% rise in flip rates, and the capacity to manage a 20:1 technician-to-dispatcher ratio.
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About
Manage work orders, schedule technicians, and dispatch trucks quickly with ServiceTrade, a mobile and web-based field service management software. Built for commercial and industrial service contractors, ServiceTrade combines industry-leading customer engagement and field service management tools in one platform. This helps companies to streamline operations, improve technician and staff productivity, and enhance the customer experience.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Home service companies looking for a solution to optimize their dispatch operations and boost sales
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Audience
Commercial service contractors in various industries, including fire protection, mechanical, HVACR, pressure washing, air duct, kitchen exhaust cleaning, food equipment, door and medical
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$59.00/month/user
Self Starter - $0
Select - $59 Premium - $99 Enterprise - $139
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationProbook
Founded: 2022
United States
www.probook.ai/
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Company InformationServiceTrade
Founded: 2013
United States
www.servicetrade.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Service Dispatch Features
Billing & Invoicing
Supported
Call Center Management
Not Supported
Contract Management
Supported
Customer Database
Supported
Inventory Control
Not Supported
Job Management
Supported
Job Tracking
Supported
Mobile Access
Supported
Routing
Supported
Scheduling
Supported
Self Service Portal
Supported
Service History Tracking
Supported
Technician Management
Supported
Work Order Management
Supported
Field Service Management Features
Billing & Invoicing
Supported
Contact Database
Supported
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Electronic Signature
Supported
Inventory Management
Supported
Mobile Access
Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Supported
Work Order Management
Supported
HVAC Features
Billing & Invoicing
Supported
Customer Database
Supported
Dispatch Management
Supported
Inventory Control
Not Supported
Job Management
Supported
Maintenance Scheduling
Supported
Mobile Access
Supported
Quotes / Estimates
Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Supported
Technician Management
Supported
Work Order Management
Supported
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Integrations
AnswerForce
Not Supported
COZYROC SSIS+ Suite
Not Supported
Google Calendar
Not Supported
NEXTAR
Supported
PartsLedger
Not Supported
QuickBooks Online
Not Supported
QuickBooks Online Advanced
Not Supported
Sage Accounting
Not Supported
Sage Intacct
Not Supported
ServiceForms
Not Supported
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Integrations
AnswerForce
Supported
COZYROC SSIS+ Suite
Supported
Google Calendar
Supported
NEXTAR
Not Supported
PartsLedger
Supported
QuickBooks Online
Supported
QuickBooks Online Advanced
Supported
Sage Accounting
Supported
Sage Intacct
Supported
ServiceForms
Supported
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