ProSTART

ProSTART

ACG Technologies
Rev.io PSA

Rev.io PSA

Rev.io
+
+

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About

ProSTART Custom ProSTART's Pre-Built Modules Deliver More Features in Less Time at Less Cost. ProSTART gets you up and running 2-3 times faster and less costly than Salesforce, Oracle or other similar “build-from-scratch” database management systems. ProSTART has a complete set of pre-developed database modules that accelerate the development and the deployment process. Each module is ready to go after minor customizations for your unique business.

About

Rev.io PSA, formerly Tigerpaw, is a business management platform for managed service providers. Our PSA platform was created as an end-to-end software solution that ties all aspects of your business into a single, robust application. Rev.io combines our PSA platform with a billing and customer management platform also designed for managed service providers. Our billing platform helps MSPs successfully monetize new voice products by consolidating billing and tax compliance.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Any business seeking an end-to-end software business solution from Prospecting to Invoicing, Project Management, Service Ticketing and much more...

Audience

B2B and managed service providers interested in a powerful business management platform

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Call for Details
ProSTART In the Cloud! Call for details (888) 689-7677
Free Version Not Supported
Free Trial Not Supported

Pricing

Contact us for more details
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.4 / 5
ease 4.2 / 5
features 4.6 / 5
design 3.8 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • Rev.io offers a great deal of adaptability within it's matrix views. We have been able to implement task specific matrices that have increased overall productivity and efficiency. The tech support team is knowledgeable and friendly. They work diligently to find resolutions to the problems they are presented with and follow up with solutions and answers.
  • 1) Ease of Use. Wayfinding is the best and makes onboarding new users really quick! 2) Quote to SO to Purchasing/Inventory Control to Job Costing to Invoicing. All in-one solution. 3) Matrix - powerful tool for managing our business 4) Very open to suggestions for improvements that relate to our industry.
  • All-in-one solution for running our entire business. Great company, great people, great support. Good integration with Quickbooks Online. Every part of our company can get value from the software.
  • Managed upgrades save me time from upgrading server and pc clients manually. Serverless deployment allowed in capital server expenditures. Tigerpaw has seemed to have a renewed interest in product development and is rolling out changes faster than ever.
  • Lot's of software features to run your sales and service related business and maintaining serialized customer assets.

Cons

  • Rev.io does not offer extensive integrations with web-based selling platforms. We operate as a wholesale distributor, not a service company, and having the ability to directly integrate with our web sales would be game-changing!
  • Nothing major. Many additions and improvements have been made over the years. There are a few more things that need some fine tuning as it relates to our specific industry to make an already great product fantastic! Tigerpaw/Rev.io has always been open to user suggestions (See Pro #4)
  • They haven't kept up with the industry, but made some changes in the last couple years to remedy that. Not as many integrations with 3rd party products as some of their competitors.
  • Multiple Sign-in procedure is tedious. Sign in to Azure AD required then tigerpaw additionally. Can lag at times. No access to backups.
  • Some screens are remain designed for small desktop resolutions, such as the Purchase Order Wizard.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ACG Technologies
Founded: 1998
United States
prostartfm.com

Company Information

Rev.io
Founded: 2002
United States
rev.io/solutions/psa/

Alternatives

Alternatives

Cadebill

Cadebill

MCL Systems
SAP Business ByDesign

SAP Business ByDesign

Navigator Business Solutions
ConnectWise PSA

ConnectWise PSA

ConnectWise
NetSuite

NetSuite

Oracle
Q360 PSA Solution

Q360 PSA Solution

Solutions360
Rethink Workflow

Rethink Workflow

Rethink Workflow, Inc.

Categories

CRM Supported
Project Management Supported
Sales Supported

Categories

Business Management Features

Billing & Invoicing Supported
CRM Supported
Employee Management Supported
Financial Management Not Supported
Inventory Management Supported
Marketing Management Not Supported
Order Management Not Supported
Point of Sale (POS) Not Supported
Project Management Not Supported
Purchasing Supported
Scheduling Not Supported
Time & Expense Tracking Supported
Training Management Not Supported
Vendor Management Supported

Billing and Invoicing Features

Billing Portal Not Supported
Contact Database Supported
Contingency Billing Not Supported
Customer Portal Not Supported
Customizable Invoices Supported
Dunning Management Not Supported
Hourly Billing Supported
Invoice History Supported
Mobile Payments Not Supported
Multi-Currency Not Supported
Online Invoicing Not Supported
Online Payments Not Supported
Payment Processing Supported
Project Billing Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Supported
Tax Calculator Not Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Not Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Supported

Project Management Features

Agile Methodologies Supported
Budget Management Supported
Client Portal Supported
Collaboration Tools Supported
Cost-to-Completion Tracking Not Supported
Customizable Templates Not Supported
Gantt Charts Supported
Idea Management Not Supported
Kanban Board Not Supported
Milestone Tracking Supported
Portfolio Management Not Supported
Resource Management Supported
Time & Expense Tracking Supported
Traditional Methodologies Not Supported

Sales Force Automation Features

Call Management Supported
Campaign Management Supported
Channel Management Not Supported
Commission Management Supported
Contact Management Supported
Contract Management Supported
Customer Database Supported
Email Marketing Supported
Field Sales Management Supported
Lead Management Supported
Opportunity Management Supported
Performance Metrics Supported
Proposal Generation Supported
Referral Tracking Supported
Sales Forecasting Not Supported
Territory Management Supported

Business Management Features

Billing & Invoicing Supported
CRM Supported
Employee Management Supported
Financial Management Supported
Inventory Management Supported
Marketing Management Supported
Order Management Supported
Point of Sale (POS) Not Supported
Project Management Supported
Purchasing Supported
Scheduling Supported
Time & Expense Tracking Supported
Training Management Supported
Vendor Management Supported

Inventory Management Features

Alerts/Notifications Supported
Barcoding / RFID Not Supported
Forecasting Supported
Inventory Optimization Supported
Kitting Not Supported
Manufacturing Inventory Management Not Supported
Mobile Access Supported
Multi-Channel Management Not Supported
Product Identification Supported
Reorder Management Not Supported
Reporting/Analytics Supported
Retail Inventory Management Not Supported
Supplier Management Not Supported
Warehouse Management Not Supported

Asset Tracking Features

Activity Tracking Supported
Audit Trails Supported
Barcoding / RFID Not Supported
Checkout / Check-In Supported
Depreciation Tracking Supported
Disposal Tracking Not Supported
Inventory Management Supported
Location Tracking Not Supported
QR Codes Not Supported
Reservations Not Supported
Service History Supported

Business Process Management Features

Access Controls / Permissions Supported
Alerts / Notifications Supported
Business Process Automation Supported
Business Rules Management Supported
Collaboration Supported
Process Change Tracking Supported
Process Mapping Not Supported
Process Modeling & Design Not Supported
Visual Workflow Management Not Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

IT Service Features

Contract Management Supported
Incident Management Supported
IT Asset Management Supported
Knowledge Management Not Supported
Release Management Not Supported
Self Service Portal Supported
Service Catalog Supported
Service Reporting Supported
Ticket Management Supported

Professional Services Automation Features

Billing & Invoicing Supported
Client Portal Supported
Collaboration Tools Supported
CRM Supported
Document Management Supported
Portfolio Management Supported
Project Management Supported
Proposal Generation Supported
Quote Management Supported
Resource Management Supported
Time & Expense Tracking Supported

Quoting Features

Automated Quoting Supported
Catalog Management Supported
Client Portal Supported
Contact Management Supported
Customer Accounts Supported
Customizable Branding Supported
Discount Management Supported
Forms Creation Supported
Pricing Management Supported
Product Configurator Supported
Proposal Management Supported

Work Management Features

Access Roles / Permissions Supported
Calendar Management Supported
Collaboration Tools Supported
CRM Supported
File Storage / File Sharing Not Supported
Kanban Not Supported
Messaging / Discussion Supported
Performance Metrics Not Supported
Project Management Supported
Reporting / Analytics Supported
Resource Management Supported
Strategic Planning Not Supported
Task Management Supported
Time Tracking Supported
Version Control Not Supported
Workflow Management Supported

Workflow Management Features

Access Controls/Permissions Supported
Approval Process Control Supported
Business Process Automation Supported
Calendar Management Supported
Compliance Tracking Not Supported
Configurable Workflow Supported
Customizable Dashboard Not Supported
Document Management Not Supported
Forms Management Not Supported
Graphical Workflow Editor Not Supported
Mobile Access Supported
No-Code Not Supported
Task Management Supported
Third Party Integrations Not Supported
Workflow Configuration Supported

Integrations

Acronis Cyber Protect Cloud Not Supported
Avalara Not Supported
BrightGauge Not Supported
CereTax Not Supported
D-Tools System Integrator (SI) Not Supported
Docusign Not Supported
IT Glue Not Supported
Mesh Not Supported
QuickBooks Online Not Supported
QuoteWerks Not Supported
Sage 50 Not Supported
Sherweb Not Supported

Integrations

Acronis Cyber Protect Cloud Supported
Avalara Supported
BrightGauge Supported
CereTax Supported
D-Tools System Integrator (SI) Supported
Docusign Supported
IT Glue Supported
Mesh Supported
QuickBooks Online Supported
QuoteWerks Supported
Sage 50 Supported
Sherweb Supported
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