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About
In an era of staffing challenges, Prepared empowers public safety with centralized tools to reduce call processing times, translate without an interpreter, and equip field responders with information that drives safer outcomes, faster. Emergency calls for service are increasing. 911 centers have access to more lifesaving data than ever before. Whether you’re on the console taking calls or need a 360 view of every position, Prepared is built to help you work faster and smarter. With media, text, and enhanced location view, telecommunicators gain the tools to understand the caller's emergency in any circumstance. Call transcripts and keyword triggers ensure you know about every incident you want to the moment it happens. Call transcripts and AI insights allow you to refer back to what the caller has already said so you don’t have to repeat questions. 911 hangup automation, translation, and insights take burdens off the telecommunicator.
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About
SwiftGuard is an AI receptionist for plumbing and heating businesses. When the plumber is under a sink or out on a callout, SwiftGuard answers the phone in the company's name, tells the caller it is an AI assistant, takes the caller's name, address and problem, and books the job into the connected Google Calendar based on real availability. A business chooses whether SwiftGuard answers every call or only the calls nobody picks up; forwarding is a short code dialled on the existing phone, so the business keeps its number. Callers can also move or cancel an existing appointment or leave a message, and every call lands in the dashboard with a recording, a transcript and the caller's details. Calls it cannot handle are flagged for a callback. The agent speaks English, Dutch, German, French, Italian and Spanish and switches language mid-call. Calls and transcripts are encrypted and deleted after 90 days. Three flat monthly plans include a bundle of call minutes with no per-minute charge.
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Platforms Supported
Windows
Not Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Emergency response professionals looking for a tool to reduce emergency call processing times
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Audience
Plumbing and heating businesses, HVAC contractors and small field-service companies in Europe that miss calls while on the job
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
Free
Free Version
Supported
Free Trial
Not Supported
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Pricing
€69/month
Three flat monthly plans, billed monthly ex VAT (17% less on annual billing). Every plan starts with a 14-day free trial. No free version, no per-minute charges.
Starter: EUR 69/month - 150 call minutes, up to 10 minutes per call, 3 calls answered at once. Pro: EUR 199/month - 350 call minutes, up to 15 minutes per call, 6 calls answered at once, priority email support. Scale: EUR 449/month - 1,000 call minutes, up to 20 minutes per call, 12 calls answered at once, dedicated onboarding.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationPrepared
United States
www.prepared911.com
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Company InformationSwiftGuard
Founded: 2026
Netherlands
swiftguard.ai
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Categories |
Categories |
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Integrations
Google Calendar
Not Supported
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