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About

PowerOps is cloud-based field service management software for generator service companies. It organizes customer, site, generator, automatic transfer switch (ATS) and UPS records with dispatch, work orders, quotes, preventive-maintenance schedules, service reports and invoicing. Office staff schedule work and manage service history while technicians use a mobile field app to view assigned jobs, complete inspection checklists, enter readings, take photos, record findings and capture customer signatures. Generator-focused workflows include NFPA 110 monthly checklists, load-bank test fields and transfer-switch inspections. Field records can be assembled into PDF service reports. The platform also supports equipment tracking, recurring maintenance, customer and service-agreement records, and QuickBooks Online synchronization, helping service teams coordinate office administration with work performed at customer sites.

About

Resolve issues faster with real-time visual support for field teams and customers. Empower your field teams and equipment users with visual issue reporting, smart recommendations, chat, AR-enabled live video, checklists/instructions, and knowledgebase. We at SnapSupport are busy helping tech businesses every day. See what some of our partners and clients have to say about the experience. Be the next to enjoy the benefits of SnapSupport. Take your field support and customer support to the next level. Help your field engineers fix issues the first time and avoid multiple trips. Assist them remotely in real-time when they need help. Automate and streamlines the inspection reporting process. Define checklists and use our mobile or RealWear HMT-1 app for fast inspections. Speed up your equipment maintenance activities with configurable checklists and real-time visual support. Increase customer satisfaction with a mobile app to enable powerful self-support and real-time visual support.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Generator service companies and shops that maintain and repair generators, automatic transfer switches (ATS), and UPS equipment.

Audience

Construction managers and field engineers seeking a tool to collaborate, manage issues, assign workflows, and schedule maintenance

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

Flat monthly company pricing includes all live modules, unlimited office and field users, onboarding, and support; no per-seat or implementation fee.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

PowerOps
United States
powerops.io

Company Information

SnapSupport
Founded: 2017
United States
snapsupport.io

Alternatives

Alternatives

FieldEx

FieldEx

Fieldex Pte. Ltd.
Visual Assistance

Visual Assistance

OptimaTech Limited
Einpix

Einpix

Epicus IT
Einpix

Einpix

Epicus IT
SnapInspect

SnapInspect

SnapInspect International

Categories

Categories

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Not Supported
Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Not Supported
Time Clock Not Supported
Work Order Management Supported

Equipment Maintenance Features

Customer Database Not Supported
Dispatch Management Supported
Equipment Tracking Not Supported
Inventory Control Not Supported
Job Management Not Supported
Maintenance Scheduling Supported
Warranty Tracking Not Supported
Work Order Management Supported

Integrations

Active Directory Not Supported
QuickBooks Online Supported
Stripe Supported

Integrations

Active Directory Supported
QuickBooks Online Not Supported
Stripe Not Supported
Claim PowerOps and update features and information
Claim PowerOps and update features and information
Claim SnapSupport and update features and information
Claim SnapSupport and update features and information