Related Products
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About
PowerOps is cloud-based field service management software for generator service companies. It organizes customer, site, generator, automatic transfer switch (ATS) and UPS records with dispatch, work orders, quotes, preventive-maintenance schedules, service reports and invoicing. Office staff schedule work and manage service history while technicians use a mobile field app to view assigned jobs, complete inspection checklists, enter readings, take photos, record findings and capture customer signatures. Generator-focused workflows include NFPA 110 monthly checklists, load-bank test fields and transfer-switch inspections. Field records can be assembled into PDF service reports. The platform also supports equipment tracking, recurring maintenance, customer and service-agreement records, and QuickBooks Online synchronization, helping service teams coordinate office administration with work performed at customer sites.
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About
Resolve issues faster with real-time visual support for field teams and customers. Empower your field teams and equipment users with visual issue reporting, smart recommendations, chat, AR-enabled live video, checklists/instructions, and knowledgebase. We at SnapSupport are busy helping tech businesses every day. See what some of our partners and clients have to say about the experience. Be the next to enjoy the benefits of SnapSupport. Take your field support and customer support to the next level. Help your field engineers fix issues the first time and avoid multiple trips. Assist them remotely in real-time when they need help. Automate and streamlines the inspection reporting process. Define checklists and use our mobile or RealWear HMT-1 app for fast inspections. Speed up your equipment maintenance activities with configurable checklists and real-time visual support. Increase customer satisfaction with a mobile app to enable powerful self-support and real-time visual support.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Generator service companies and shops that maintain and repair generators, automatic transfer switches (ATS), and UPS equipment.
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Audience
Construction managers and field engineers seeking a tool to collaborate, manage issues, assign workflows, and schedule maintenance
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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PricingFlat monthly company pricing includes all live modules, unlimited office and field users, onboarding, and support; no per-seat or implementation fee.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationPowerOps
United States
powerops.io
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Company InformationSnapSupport
Founded: 2017
United States
snapsupport.io
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Not Supported
Contact Database
Not Supported
Contract Management
Not Supported
Customer Database
Not Supported
Dispatch Management
Supported
Electronic Signature
Not Supported
Inventory Management
Not Supported
Mobile Access
Supported
Payment Collection in the Field
Not Supported
Quotes / Estimates
Not Supported
Routing
Not Supported
Scheduling
Supported
Service History Tracking
Not Supported
Time Clock
Not Supported
Work Order Management
Supported
Equipment Maintenance Features
Customer Database
Not Supported
Dispatch Management
Supported
Equipment Tracking
Not Supported
Inventory Control
Not Supported
Job Management
Not Supported
Maintenance Scheduling
Supported
Warranty Tracking
Not Supported
Work Order Management
Supported
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Integrations
Active Directory
Not Supported
QuickBooks Online
Supported
Stripe
Supported
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Integrations
Active Directory
Supported
QuickBooks Online
Not Supported
Stripe
Not Supported
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