Audience
Generator service companies and shops that maintain and repair generators, automatic transfer switches (ATS), and UPS equipment.
About PowerOps
PowerOps is cloud-based field service management software for generator service companies. It organizes customer, site, generator, automatic transfer switch (ATS) and UPS records with dispatch, work orders, quotes, preventive-maintenance schedules, service reports and invoicing. Office staff schedule work and manage service history while technicians use a mobile field app to view assigned jobs, complete inspection checklists, enter readings, take photos, record findings and capture customer signatures. Generator-focused workflows include NFPA 110 monthly checklists, load-bank test fields and transfer-switch inspections. Field records can be assembled into PDF service reports. The platform also supports equipment tracking, recurring maintenance, customer and service-agreement records, and QuickBooks Online synchronization, helping service teams coordinate office administration with work performed at customer sites.