Postly vs. Sprinklr Comparison


Postly Postly Technologies, Inc.	Sprinklr	+	+
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About Postly is an AI-powered content creation, publishing, and marketing automation platform for creators, agencies, startups, and teams. Plan campaigns, create on-brand text and images with AI Studio and Brand Kit, collaborate through approvals, and publish across social networks, blogs, email services, messaging channels, Google Business Profile, and Bio Pages. Top capabilities include a visual content calendar, bulk and recurring scheduling, Auto Post workflows, a unified social inbox, analytics, a content library, Postly CRM, and web and mobile apps. Extend Postly with its REST API, signed webhooks, Google Sheets and no-code connectors, plus MCP integrations for ChatGPT, Claude, Gemini, custom assistants, and other compatible AI agents. Postly is built and operated by Postly Technologies, Inc. at postly.ai and is not affiliated with any unrelated legacy social network using the Postly name.	About Sprinklr is the definitive AI-native customer experience management platform, built to help the world's biggest brands deliver extraordinary experiences across every touchpoint. Its Unified-CXM approach breaks down silos by connecting conversations across marketing, insights, social, and customer service on one platform, so customer-facing teams can collaborate seamlessly and act on a single, real-time source of truth. With over a decade of AI purpose-built for customer experience infused into every workflow, Sprinklr helps enterprises unify their teams, tools, data, and channels, elevate every interaction with human-AI collaboration, and turn customer experience into a lasting competitive edge.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Not Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Creators, agencies, startups, marketing teams, and businesses	Audience Enterprises, commercial enterprises, large enterprises, very large enterprises and global brands seeking an AI-powered customer experience platform to unify marketing, social, and customer service for scalable, data-driven customer experiences
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $16/month Pro plan - Starts at $16/month billed annually ($192/year) - Five-channel minimum; add channels as needed - Unlimited scheduled posts - Unlimited team members and workspaces - Visual calendar, approvals, analytics, content library - Postly CRM Essentials and Bio Pages - 7-day free trial - No permanent free plan Free Version Not Supported Free Trial Supported	Pricing Custom, Quote-based Pricing Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 4.7 / 5 ease 4.7 / 5 features 4.7 / 5 design 4.5 / 5 support 4.6 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros - Top-notch responsiveness - Always improving on what's already a fantastic product - Ease of use - Intuitive - Packed full of useful features - Shortens work time and makes me more profitable! I like the options of many platforms. There is also a good set of documentation and wizards for guidance for adding each platform. I love the fact that you can connect so many accounts and they actually work. It’s an amazing service and it’s surprisingly reliable. Having tried quite a few other services I gotta say this is one of my favorite so far. The sheer fact that it breaks down text to tweet threads automatically is a must! I have enjoyed using this platform to post to all the various social media that Bonsai uses and Postly really does make the job easier at times when I am in a rush and I need to get things published and scheduled. Up until I found Postly, I had been patching together social media scheduling with a couple of different services that didn't fully meet my needs. With Postly, I have found the all-in-one package I was looking for. That it posts directly to my Google Business Profile puts it head and shoulders above all the others. I also appreciate that the development at Postly listens to its users and plans feature releases around the needs we express. Cons Like any new software, as they add features, new issues appear. But, not often and they are far superior to any other platform I've used in their super quick fixes of any issue identified - they often have it resolved in under an hour!! Amazing. The amount of platforms covered exceeds the ability for maintaining their changes. I rarely make a post successfully for just four platforms. Because of that, I dread using it. I know only use it about once a month, instead of the desired every few days. Needs better labels to show what image size is required BEFORE publishing. It doesn’t have as much flexibility as other services on the analytics side. That’s one of the very few things missing. The main issue that I have been dealing with for the past month on Postly is posting to TikTok. I am aware that when you’re posting to TikTok, you must approve the post on TikTok before it is officially published. Even though I follow all the right steps during the process, there have been many videos that I have tried to upload to TikTok through Postly that disappear and never show up on TikTok for me to approve them. This has been frustrating and has delayed my work to some degree so it would be great if this issue can be fixed in the future. The content planner was a bit clunky, although I understand there has been some upgrades in the scheduling portion. I have not yet checked it out.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Postly Technologies, Inc. Founded: 2022 United States postly.ai/	Company Information Sprinklr Founded: 2009 United States www.sprinklr.com
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Categories AI Content Generators Supported AI Copywriters Supported AI Design Supported AI Image Generators Supported AI Social Media Management Supported AI Social Media Post Generators Supported AI Text Generators Supported AI Tools Supported AI Writing Supported Social Media Analytics Tools Supported Social Media Graphics Supported Social Media Management Supported Social Media Marketing Supported Social Media Monitoring Supported Social Media Schedulers Supported	Categories Agentic AI Supported AI Agents Supported AI Customer Service Supported Audience Intelligence Supported Contact Center Knowledge Base Supported Content Distribution Supported Content Experience Supported Customer Experience Supported Experience Management Supported Marketing Calendar Supported Marketing Compliance Supported Social Listening Supported Social Media Advertising Supported Social Media AI Agents Supported Social Media Analytics Tools Supported Social Media Management Supported Social Media Marketing Supported
Social Media Analytics Tools Features Campaign Analytics Supported Competitor Monitoring Not Supported Customizable Reports Supported Engagement Tracking Supported Influencer Tracking Not Supported Multi-Channel Data Collection Supported Social Media Management Features Automated Publishing Supported Brand Tracking Not Supported Content Management Supported Customer Engagement Supported Multi-Account Management Supported Multi-User Collaboration Supported Post Scheduling Supported Reporting/Analytics Supported Social Media Monitoring Supported Social Media Marketing Features Analytics Supported Automated Publishing Supported Contact Management Supported Content Management Supported Conversion Tracking Supported Customer Targeting Supported Keyword Filtering Supported Multi-Account Management Supported Post Scheduling Supported	Social Media Analytics Tools Features Campaign Analytics Supported Competitor Monitoring Supported Customizable Reports Supported Engagement Tracking Supported Influencer Tracking Supported Multi-Channel Data Collection Supported Social Media Management Features Automated Publishing Not Supported Brand Tracking Not Supported Content Management Supported Customer Engagement Supported Multi-Account Management Not Supported Multi-User Collaboration Supported Post Scheduling Supported Reporting/Analytics Supported Social Media Monitoring Supported Social Media Marketing Features Analytics Supported Automated Publishing Supported Contact Management Supported Content Management Supported Conversion Tracking Supported Customer Targeting Supported Keyword Filtering Supported Multi-Account Management Supported Post Scheduling Supported Show More Features Audience Intelligence Features AI / Machine Learning Supported Audience Segmentation Supported Competitive Intelligence Supported Content Tracking Supported Data Visualization Supported Data-Driven Insights Supported Filters / Search Supported Image Recognition Supported Sentiment Analysis Supported Social Listening Supported Social Media Analytics Supported Trend Tracking Supported Customer Experience Features Action Management Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Supported Knowledge Management Supported Multi-Channel Collection Supported Sentiment Analysis Supported Survey Management Supported Text Analysis Supported Trend Analysis Supported Experience Management Features Action Management Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Supported Knowledge Management Supported Multi-Channel Collection Supported Sentiment Analysis Supported Survey Management Supported Text Analysis Supported Trend Analysis Supported Social Media Advertising Features Ad Buying Not Supported Ad Creation Supported Bulk Advertising Supported Campaign Management Supported Collaboration Tools Supported Comment / Reply Moderation Supported Digital Asset Management Supported Reporting / Analytics Supported Retargeting Supported Roles / Permissions Supported
Integrations Google Drive Supported WordPress Supported Adobe Acrobat Not Supported Anthropic Not Supported Bynder Not Supported Discourse Not Supported Freshdesk Not Supported Google Business Profile Supported Kochava Not Supported Mailchimp Not Supported Oracle B2C Service Not Supported Ozonetel Not Supported Pinterest Supported Reddit Supported SAP Ariba Not Supported ServiceNow AI Agents Not Supported Sitecore Not Supported Telegram Supported TikTok Supported Trustpilot Not Supported Show More Integrations View All 13 Integrations	Integrations Google Drive Supported WordPress Supported Adobe Acrobat Supported Anthropic Supported Bynder Supported Discourse Supported Freshdesk Supported Google Business Profile Not Supported Kochava Supported Mailchimp Supported Oracle B2C Service Supported Ozonetel Supported Pinterest Not Supported Reddit Not Supported SAP Ariba Supported ServiceNow AI Agents Supported Sitecore Supported Telegram Not Supported TikTok Not Supported Trustpilot Supported Show More Integrations View All 40 Integrations
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