Porchlight

Porchlight

Porchlight Hospitality
Swapste

Swapste

5.0 out of 5 stars
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About

Porchlight is a cloud-based restaurant booking and operations platform for independent pubs, restaurants and cafés. Its AI phone host, Thomas, answers calls and books tables against live availability, with requests it cannot handle passed to staff as callbacks. Phone, website and Google bookings are brought together in one venue diary with a floor plan. The staff app combines rota management, clock-in, payroll-hour records, tips and food-safety checks, giving venues a shared place to manage bookings and day-to-day staff tasks. The service is designed for independent UK hospitality venues that need to handle reservations during busy service as well as when the venue is closed. Thomas recognises regular callers and remembers their usual table. Live at The Kings Head, Tealby since August 2026. Every venue gets a 14-day free trial, and we’ll visit anywhere in the UK to set it up.

About

Swapste is affordable workforce and rota software built for independent hospitality businesses, including pubs, bars, restaurants and cafés. It brings weekly rotas, shift cover, direct swaps, holidays, GPS-assisted clock-in/out, attendance, payroll-ready reporting and labour-cost planning into one simple system. Managers can organise staff shifts, approve cover and swaps, manage time off, resolve attendance issues and export confirmed hours for payroll. Smart Labour helps compare scheduled wage costs with expected sales, then actual wage costs with actual sales as the week progresses. Swapste costs £24.99 per venue per month with unlimited staff, includes a 30-day free trial, and has no long-term contract. Initial rota setup and training are included. It is designed for hospitality teams that want more control than spreadsheets and messaging apps without enterprise complexity or per-user pricing.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

AI phone host that answers calls and books tables for independent pubs and restaurants.

Audience

Independent pubs, bars, restaurants and cafés that need to manage staff rotas, shift cover, swaps, attendance, holidays, payroll-ready hours and labour costs

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

£249/venue/month
£249 per venue per month, VAT included, no card fees. One-off setup £149 including a tablet (£49 if you use your own). 14-day free trial.
Free Version Not Supported
Free Trial Supported

Pricing

£24.99/month
per venue, price decreases with more sites
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Labour planning helped me control costs better without guess, Swapste took away the headache of constant messaging, easy to use rota for managers and staff. Made payroll much easier at the end of the week. Visibility of staff and shift issues after the rota had been distributed

Cons

  • With Swapste being so young, there is extras which I would like to have, like payroll integration, although I have been told this is on the roadmap for Swapste,

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Porchlight Hospitality
Founded: 2026
United Kingdom
porchlightpro.com

Company Information

Swapste
Founded: 2026
swapste.com

Alternatives

Alternatives

TeamZap

TeamZap

iHybrid Ltd
Shiftbrook

Shiftbrook

Helix Platforms Ltd

Categories

Categories

Restaurant Reservations Features

Capacity Monitoring Supported
Custom Reservation Inventory Supported
Deposits / Prepayment Processing Not Supported
Email Marketing Not Supported
Facebook Reservations Supported
Feedback Management Not Supported
Guest Data Supported
Guest Notifications Supported
Mobile App Booking Not Supported
Online / Website Reservations Supported
Reminders Supported
Reporting / Analytics Supported
Seat / Table Optimization Supported
Text/SMS Communications Not Supported
Waitlist Management Not Supported

Employee Scheduling Features

Appointment Management Not Supported
Automated Scheduling Not Supported
Calendar Management Not Supported
Employee Database Supported
Group Scheduling Not Supported
Messaging Not Supported
Mobile Access Supported
Payroll Management Not Supported
Reporting/Analytics Supported
Resource Management Not Supported
Schedule Distribution Not Supported
Scheduling Supported
Shift Scheduling Supported
Shift Swapping Supported
Time Clock Supported
Time Tracking Supported
Vacation / Leave Tracking Supported

Integrations

Definitive Not Supported
Google Business Profile Supported

Integrations

Definitive Supported
Google Business Profile Not Supported
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Claim Porchlight and update features and information
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